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General Troubleshooting

This section contains procedures to help you locate and resolve problems. Resolve some problems by
simply restarting the printer.

RReessttaarrttiinngg tthhee PPrriinntteerr

To restart the printer, refer to

Powering the Printer On or Off

Note:

If restarting the printer does not resolve the problem, refer to

Printer Fails to Power On

and

Printer Resets or Powers Off Frequently

PPrriinntteerr FFaaiillss ttoo PPoow

weerr O

Onn

Probable Causes

Solutions

The printer is not powered on.

Power on the printer. For details, refer to

Powering the Printer

On or Off

The power cord is not plugged into the
outlet correctly.

Verify that the printer is powered down, then plug in the
power cord securely into the outlet. For details, refer to

Powering the Printer On or Off

Something is wrong with the outlet
connected to the printer.

• Plug in a different electrical appliance into the outlet, then

verify that the appliance operates properly.

• Try a different outlet.

The printer is connected to an outlet with a
voltage or frequency that does not match
the printer specifications.

Use a power source within the specifications for the printer.
For details, refer to

Powering the Printer On or Off

Caution:

Plug in the three-wire cord with grounding prong directly into a grounded AC outlet.

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Probable Causes

Solutions

The power cord is not plugged into the outlet
correctly.

Power off the printer. Before powering on the printer,
confirm that the power cord is plugged in correctly to
the printer and the outlet.

A system error occurred.

Power off the printer, then power it on again. If the
error persists, contact your Xerox

representative.

120

Xerox

B1022 Multifunction Printer

User Guide

Troubleshooting

Содержание B1022

Страница 1: ...VERSION 1 1 OCTOBER 2018 702P06461 Xerox B1022 Multifunction Printer User Guide...

Страница 2: ...CL are registered trademarks of Hewlett Packard Corporation in the United States and or other countries Microsoft OneDrive Windows Vista Windows and Windows Server are registered trademarks of Microso...

Страница 3: ...l Panel 26 Information Pages 29 Accessing and Printing the Information Pages 29 Printing the Configuration Report at the Control Panel 29 Administration Features 30 Xerox CentreWare Internet Services...

Страница 4: ...g a Contact to an Address Book 73 Importing a Contact Entry into an Address Book 74 Editing or Deleting an Address Book Contact in Xerox CentreWare Internet Services 74 Job Status 75 Viewing Active or...

Страница 5: ...Paper Sizes 98 Supported Custom Paper Sizes 98 Supported Paper Types and Weights for Automatic 2 Sided Printing 98 Supported Standard Paper Sizes for Automatic 2 Sided Printing 99 Supported Custom Pa...

Страница 6: ...ting Paper Jams 141 Print Quality Problems 143 Controlling Print Quality 143 Solving Print Quality Problems 143 Copy and Scan Problems 147 Getting Help 148 Control Panel Messages 148 Using the Integra...

Страница 7: ...a 2 4 GHz Wireless Network Adapter 166 Copy Regulations 167 United States 167 Canada 168 Other Countries 169 Fax Regulations 170 United States 170 Canada 171 European Union 172 South Africa 172 New Z...

Страница 8: ......

Страница 9: ...ted to meet strict safety requirements Attention to the following information ensures the continued and safe operation of your Xerox printer This chapter contains Notices and Safety 10 Electrical Safe...

Страница 10: ...evaluation and certification and compliance with electromagnetic regulations and established environmental standards The safety and environment testing and performance of this product have been verifi...

Страница 11: ...he following 1 Turn off the printer immediately 2 Disconnect the power cord from the electrical outlet 3 Call an authorized service representative P Po ow we er r C Co or rd d Use the power cord suppl...

Страница 12: ...representative to correct the problem if any of the following occurs The equipment emits unusual odors or makes unusual noises The power cable is damaged or frayed A wall panel circuit breaker fuse o...

Страница 13: ...an air and is not produced in amounts large enough to harm anyone Install the printer in a well ventilated room For more information contact your local Xerox representative or go to www xerox com envi...

Страница 14: ...dling cartridges such as toner cartridges avoid skin or eye contact with toner Eye contact can cause irritation and inflammation Do not attempt to disassemble the cartridge which can increase the risk...

Страница 15: ...n the printer with a dry lint free cloth only Do not burn any consumables or routine maintenance items For information on Xerox supplies recycling programs go to www xerox com gwa WARNING Do not use a...

Страница 16: ...ion to avoid personal injury Caution Indicates a mandatory action to take to avoid damage to the property Do not touch the part or area of the printer Do not expose the drum cartridges to direct sunli...

Страница 17: ...creased curled or wrinkled paper Do not load or use inkjet paper Do not use transparencies or overhead projector sheets Do not reload paper previously printed on or used Do not copy money revenue stam...

Страница 18: ...per WLAN Wireless Local Area Network LAN Local Area Network USB Universal Serial Bus Telephone Line Modem Line Postcard Load envelopes in the tray with the flaps closed and facing up 18 Xerox B1022 Mu...

Страница 19: ...the flaps open and facing up NFC Near Field Communication Weight Data Transmission Paper Feeding Direction Indicator Start Button Stop Button Pause Printing Button Login In Out Button Help Button Xero...

Страница 20: ...Job Status Button Printer Status Button Language Button Power Wake Button Clear All Button Clear Button Dial Pause Redial Button This item can be recycled For details refer to Recycling and Disposal...

Страница 21: ...nformation on Environment Health and Safety in relation to this Xerox printer and supplies contact Europe EHS Europe xerox com For printer safety information in Europe go to www xerox com environment_...

Страница 22: ......

Страница 23: ...ox B1022 Multifunction Printer User Guide 23 2 Getting Started This chapter contains Parts of the Printer 24 Information Pages 29 Administration Features 30 More Information 33 Installation and Setup...

Страница 24: ...eet Capacity 3 Front Cover 4 Exit Tray 5 Screen Display 6 Control Panel 7 Document Top Cover 8 Side Cover Release Lever 9 Bypass Tray 10 USB Port R Re ea ar r V Viie ew w 1 Power Receptacle 2 USB Port...

Страница 25: ...Cover U Us siin ng g t th he e D Do oc cu um me en nt t G Glla as ss s 1 Lift the document cover 2 Place the first page face down in the upper left corner of the document glass 3 Align the originals...

Страница 26: ...original documents from 140 x 130 mm 5 5 x 5 in to 297 x 432 mm 11 7 x 17 in Insert original documents face up with the top of the page entering the feeder first Place loose sheets of paper only in th...

Страница 27: ...lear existing scans press this button twice 9 Power Saver button This button allows the printer to enter and exit the low power mode and power down the printer 10 Stop button This button cancels the c...

Страница 28: ...features such as copy scan and fax on the control panel screen 18 Send to Email button Send a scanned or copied document to the email address entered in the Address Book 19 Job Status button This butt...

Страница 29: ...e Supplies Usage Page PCL Font PS Font Print All Above Reports Note For descriptions of each of the Information Pages refer to Available Information Pages 5 Press the OK button 6 To return to any of t...

Страница 30: ...nt te er rn ne et t S Se er rv viic ce es s 1 At your computer open a Web browser 2 In the address field type the IP address of the printer 3 Press Enter or Return L Lo oc ca at tiin ng g t th he e I...

Страница 31: ...le SMart eSolutions If you do not have administrator credentials contact your workplace administrator for the printer M Ma aiin nt te en na an nc ce e A As ss siis st ta an nt t Your printer includes...

Страница 32: ...ing and printer usage information appears on the Billing Meters information screen The impression counts are used for billing For details about viewing the information refer to Viewing Billing Meter I...

Страница 33: ...ion for your printer including online technical support Online Support Assistant and print driver downloads www xerox com office B1022_B1025support Information Pages Accessing and Printing the Informa...

Страница 34: ...peratures from 10 30 C 50 86 F and a relative humidity of 20 80 Note Sudden temperature fluctuations can affect print quality Rapid heating of a cold room can cause condensation inside the printer and...

Страница 35: ...the printer to one computer and do not have a network use a USB connection A USB connection offers fast data speeds but typically not as fast as an Ethernet connection In addition a USB connection doe...

Страница 36: ...rmation refer to the Hardware Install and Setup instructions that are included with the kit C Co on nn ne ec ct tiin ng g t to o a a C Co om mp pu ut te er r U Us siin ng g U US SB B To connect using...

Страница 37: ...printer components press the Power Saver button d If the power off sequence is not functioning properly unplug the power cord from the printer then plug in the power cord The printer powers on again N...

Страница 38: ...n na ab blliin ng g t th he e P Pr riin nt te er r f fo or r S Sc ca an nn niin ng g If the printer is connected to a network you can scan to any of the following locations FTP SMB HTTP HTTPS SFTP An...

Страница 39: ...ns or use the numeric keypad to enter a value Low Power Save Specify how long the printer remains idle before it changes from Ready mode to Low Power Save mode Very Low Power Save Specify how long the...

Страница 40: ...on then enter the IP address or the DNS name of the printer Click Search From the list of discovered printers select your printer then click Next 8 If the printer still does not appear in the list of...

Страница 41: ...print queue message click Continue 11 To accept the installation success message click Close 12 To verify that the print driver recognizes the installed options a From the Apple menu click System Pref...

Страница 42: ...UNIX then click Go c Select the appropriate package for your operating system d To begin the driver download click the Start button 3 In the notes below the driver package that you selected click Ins...

Страница 43: ...If your printer does not appear in the list click The printer that I want is not listed 6 Select Add a printer using a TCP IP address or hostname then click Next 7 For the Device type selectWeb Servi...

Страница 44: ......

Страница 45: ...Job Status 75 Machine Status 76 The Services are a gateway to the features and functions of your device There are standard Services already installed and ready to use on the device There are also Ser...

Страница 46: ...redentials are required to set up this feature before you can use it For details refer to the System Administrator Guide at www xerox com office B1022_B1025docs 46 Xerox B1022 Multifunction Printer Us...

Страница 47: ...the first page of the document face down in the top left corner of the document glass For multiple or single pages you can use the optional document feeder to scan images Remove any staples and paper...

Страница 48: ...alue use the alphanumeric keys to enter the value 6 To save the changes press the OK button The Saved window appears S Se elle ec ct tiin ng g 1 1 S Siid de ed d o or r 2 2 S Siid de ed d C Co op py y...

Страница 49: ...o adjust the Lighten Darken intensity To lighten the copy press the Up Arrow button To darken the copy press the Down Arrow button 6 To save the changes press the OK button The Saved window appears S...

Страница 50: ...en press the Down Arrow button as many times as necessary 4 Press the OK button 5 To select a Background Suppression option press the Down Arrow button as many times as necessary to access the option...

Страница 51: ...ption creates one image on one or two sides of a page ID Copy This option copies an ID card For details refer to Copying an ID Card N Up This option creates a specified number of pages on one or two s...

Страница 52: ...the screen Custom Use this option to specify a customized height and width of the area that you want to copy 6 To save the changes press the OK button The Saved screen appears S Se et tt tiin ng g t t...

Страница 53: ...g B Bo oo ok k C Co op py y For a book magazine or other bound document you can copy either the left or right page onto a single sheet of paper You can copy left and right pages onto two sheets of pap...

Страница 54: ...Back This option sets the Covers Position at both the front and back of the original document Front Only This option sets the Covers Position at the front of the original document only Back Only This...

Страница 55: ...he Layout option 4 On the Layout screen select the ID Copy option 5 Press the OK button The Saved window appears 6 To select the number of copies use the alphanumeric keys or the Up Arrow and Down Arr...

Страница 56: ...the ID card repeat the previous steps The second side of the ID card copies then the copy generates 11 Lift the document cover then remove the ID card or document 56 Xerox B1022 Multifunction Printer...

Страница 57: ...rch for or edit your scanned document in a software program Before you scan an image to a PC configure the destination folders on the server or share the folder on a personal computer A folder destina...

Страница 58: ...e WSD PC List use theArrow buttons An IP address This option scans the image to an IP address Scan for Print This option prints the scanned image to a destination folder Scan for Email This option sca...

Страница 59: ...e S Sh ha ar riin ng g a a F Fo olld de er r U Us siin ng g M Ma ac ciin nt to os sh h O OS S X X V Ve er rs siio on n 1 10 0 7 7 a an nd d L La at te er r 1 From the Apple menu select System Preferen...

Страница 60: ...rator Guide at www xerox com office B1022_B1025docs S Sc ca an nn niin ng g t to o a a F Fo olld de er r o on n a a N Ne et tw wo or rk k C Co om mp pu ut te er r 1 At the printer load the original do...

Страница 61: ...twork press the Down Arrow button then press the OK button The Address Book screen appears 5 To find the name of the recipient of the scanned document press the Down Arrow button as many times as nece...

Страница 62: ...tcut to the printer on your Windows desktop The shortcut gives you convenient access to the printer for your scanned images 1 On your desktop search for the Control Panel 2 Click Devices and Printers...

Страница 63: ...file type you cannot select black and white for the color setting S Sp pe ec ciif fy yiin ng g t th he e O Or riig giin na all D Do oc cu um me en nt t S Siiz ze e When you scan a document to send to...

Страница 64: ...tocopied documents that include text and photos Documents that include photos and text on photographic paper Photo Use this setting for the following Original photographs on photographic paper Photos...

Страница 65: ...hen your original document is of poor quality Enhance Level 1 Provides the lowest level of background enhancement Enhance Level 2 Provides the highest vivid level of background enhancement Erase Level...

Страница 66: ...image Scan resolution affects both the size and image quality of the scanned image file Higher scan resolution produces better image quality and a larger file size 1 At the printer load the original d...

Страница 67: ...t over a network Intended for commercial quality printing S Se et tt tiin ng g t th he e O Ou ut tp pu ut t C Co ollo or r If the original image contains color you can scan the image in color grayscal...

Страница 68: ...s the Down Arrow button then press the OK button The Address Book screen appears 5 To bypass the Address Book press the OK button 6 To select Network Features press the Down Arrow button twice then pr...

Страница 69: ...ettings as Presets for future jobs You can customize the features list S Se en nd diin ng g a a S Sc ca an nn ne ed d I Im ma ag ge e t to o a an n E Em ma aiill A Ad dd dr re es ss s To send a scanne...

Страница 70: ...tion for selecting the recipient Address Book This option allows you to select an email address from the Address Book Manual Entry This option allows you to enter the email address manually Use the ke...

Страница 71: ...eded For details refer to Adjusting Scanning Settings 6 To begin the scan press the green Start button Note Do not remove the USB Flash drive until prompted If you remove the flash drive before the tr...

Страница 72: ...s the OK button 4 If the print file is in a folder select the folder and open the folder 5 Select the name of the printable file 6 Press the green Start button 7 To print another file from the USB dev...

Страница 73: ...ol panel After you enter the display name click the Make Global Favorite Star icon Email Type the email address for the address book contact Note You can set up an email address to appear as a favorit...

Страница 74: ...contacts 6 Click Upload File 7 Verify the information in the address book fields 8 Click Import E Ed diit tiin ng g o or r D De elle et tiin ng g a an n A Ad dd dr re es ss s B Bo oo ok k C Co on nt...

Страница 75: ...job press the OK button D De elle et tiin ng g a an n A Ac ct tiiv ve e P Pr riin nt t J Jo ob b You can delete an active print job from the printer control panel Note The system administrator can res...

Страница 76: ...he Configuration Report provides information about the printer including installed options network settings port setup tray information and more 1 At the printer control panel press the Machine Status...

Страница 77: ...Status button 2 To select the Machine Information option press the OK button 3 To select the Billing Meters option press the Down Arrow button as many times as necessary then press the OK button A pag...

Страница 78: ......

Страница 79: ...Xerox B1022 Multifunction Printer User Guide 79 4 Printing This chapter contains Printing Overview 80 Selecting Printing Options 81 Printing Features 87 Using Custom Paper Sizes 93...

Страница 80: ...application access the print settings For Linux press CTRL P For Macintosh press CMD P For Windows press CTRL P 5 Select your printer 6 To access the print driver settings for Windows select Printer...

Страница 81: ...for 2 sided printing page layout and print quality You can choose default settings for various printing options For more information refer to Setting Printing Defaults in Windows and Selecting Printi...

Страница 82: ...Preferences window click Help S Se elle ec ct tiin ng g W Wiin nd do ow ws s P Pr riin nt t O Op pt tiio on ns s f fo or r a an n I In nd diiv viid du ua all J Jo ob b To use special printing options...

Страница 83: ...o os sh h You can define and save a set of options that you can apply to future print jobs To save a set of printing options 1 With the document open in your application click File Print 2 In the prin...

Страница 84: ...omputer file downloads 8 To install the Xerox Driver package for Linux a Download the deb or rpm file b To install the Print Driver package using a command line utility navigate to the directory where...

Страница 85: ...Driver 1 From a command line prompt open the Xerox print driver Log in as root then type xeroxprtmgr Note In addition you can access the Printer Manager by running the xeroxprtmgr command as root 2 On...

Страница 86: ...rint from a USB device Before you begin ensure that your system administrator set up and enabled the feature on your Xerox printer For details refer to the System Administrator Guide at www xerox com...

Страница 87: ...ils about the selected job press the OK button Deleting an Active Print Job You can delete an active print job from the printer control panel Note The system administrator can restrict users from dele...

Страница 88: ...t size extra space appears around the image Automatically Scale This option scales the document to fit the selected Output Paper Size The scaling amount appears in the percentage box for the sample im...

Страница 89: ...ons tab select Page Layout 4 Select the required number of pages per sheet then click OK or you can select Booklet Layout 5 In the Print window click Print P Pr riin nt t Q Qu ua alliit ty y PostScrip...

Страница 90: ...d for the body of a document For example you can use your company letterhead for the first page of a document You can use heavyweight paper for the first and last pages of a report You can use any app...

Страница 91: ...n Use the Arrow buttons to scale the image in increments of 1 For the Text and Time Stamp Options To define the angle of the image on the page specify the position option Use the Arrow buttons to rota...

Страница 92: ...ients the paper so that the text and images print across the short dimension of the paper Landscape This option orients the paper so that the text and images print across the long dimension of the pap...

Страница 93: ...stom paper size 4 Click Print P Pr riin nt tiin ng g o on n C Cu us st to om m S Siiz ze ed d P Pa ap pe er r f fr ro om m W Wiin nd do ow ws s Note Before printing on custom sized paper define the cu...

Страница 94: ...then click OK Creating and Saving Custom Paper Sizes for Macintosh 1 In the software application click File Print 2 Click Paper Size then select Manage Custom Sizes 3 To add a custom paper size in the...

Страница 95: ...Xerox B1022 Multifunction Printer User Guide 95 5 Paper and Media This chapter contains Supported Paper 96 Loading Paper 101...

Страница 96: ...the paper size If excessive jams occur use paper or other approved media from a new package Note This printer does not support printing on labels envelopes and transparencies P Pa ap pe er r t th ha...

Страница 97: ...basements These spaces are more likely to collect moisture Store paper flat either on pallets cartons shelves or in cabinets Avoid food or drinks in the area where paper is stored or handled Do not op...

Страница 98: ...Bypass tray only A5 LEF 148 x 210 mm 5 8 x 8 3 in Postcard 102 x 152 mm 4 x 6 in Statement 140 x 216 mm 5 5 x 8 5 in S Su up pp po or rt te ed d C Cu us st to om m P Pa ap pe er r S Siiz ze es s Tray...

Страница 99: ...imensions A4 210 x 297 mm 8 3 x 11 7 in A5 SEF or Short Edge Feed 148 x 210 mm 5 8 x 8 4 in A3 297 x 420 mm 11 7 x 16 5 in B4 257 x 364 mm 10 1 x 14 3 in B5 JIS or Japanese Industrial Standards 182 x...

Страница 100: ...ched Pre Printed Letterhead A4 Letter Legal Executive Folio Oficio JIS B5 A5 SEF Ledger A3 B4 60 140 g m2 16 lb Bond to 100 lb Text Bypass tray Plain Lightweight Heavyweight Bond Thin Cardstock Pre Pr...

Страница 101: ...250 sheets To load paper in Tray 1 1 Pull out and remove the tray 2 Move out the length and width guides a Pinch the paper guide levers on both paper guides b Slide out the paper guides until they sto...

Страница 102: ...t side face down Load hole punched paper with the holes toward the right side of the printer Do not load paper above the maximum fill line Overfilling can cause paper jams 5 Slide the tray into the pr...

Страница 103: ...pull the tray toward you 2 Move out the length and width guides a Pinch the paper guide levers on both paper guides b Slide out the paper guides until they stop c Release the paper guide levers 3 Fle...

Страница 104: ...t load paper above the maximum fill line Overfilling can cause paper jams 5 Slide the tray into the printer and push it in all the way 6 After the control panel Tray Settings screen prompts you confir...

Страница 105: ...e bypass tray is open and loaded with paper remove any paper that is a different size or type a To open the bypass tray press the release lever b Fully extend the bypass tray 2 Move out the length and...

Страница 106: ...on a level surface This procedure separates any sheets that are stuck together and reduces the possibility of jams Note To avoid jams and misfeeds do not remove paper from the packaging until you are...

Страница 107: ...facing the back of the printer To load letterhead or pre printed paper place the letterhead face down with the top edge of the paper entering the printer first Note These instructions for loading the...

Страница 108: ...6 If the paper settings are not correct press the Stop button then change the settings 7 Press the OK button 108 Xerox B1022 Multifunction Printer User Guide Paper and Media...

Страница 109: ...Xerox B1022 Multifunction Printer User Guide 109 6 Maintenance This chapter contains Cleaning the Printer 110 Ordering Supplies 113 Moving the Printer 117 Viewing Billing Meter Information 118...

Страница 110: ...not open covers and doors during printing Do not tilt the printer while it is in use Do not touch the electrical contacts or gears Doing so could damage the printer and cause the print quality to dete...

Страница 111: ...ssible To clean the document glass 1 Slightly dampen a soft lint free cloth with water 2 Remove any paper from the document feeder 3 Open the document cover 4 Wipe the surface of the document glass un...

Страница 112: ...and the glass is clean and dry Note The CVT glass is the long narrow strip to the left of the document glass 6 Wipe the white underside of the document cover until it is clean and dry 7 Close the doc...

Страница 113: ...can check the status of your toner cartridge using Xerox CentreWare Internet Services or the printer control panel Note For details refer to the System Administrator Guide at www xerox com office B10...

Страница 114: ...ncludes installation instructions Routine maintenance items for this printer include the following Standard Capacity Toner Cartridge Drum Cartridge Note Not all options listed are supported on all pri...

Страница 115: ...a message on the control panel 1 To open the front of the printer pull on both sides of the front cover 2 To release the toner cartridge push the clips on both sides of the toner cartridge toward each...

Страница 116: ...or r t th he e D Dr ru um m C Ca ar rt tr riid dg ge e Caution Do not expose the drum cartridge to direct sunlight or strong indoor fluorescent lighting Do not touch or scratch the surface of the dru...

Страница 117: ...han 10 degrees can cause toner spillage and the printer to topple Repack the printer and its options using the original packing material and boxes or a Xerox Repackaging Kit For a repacking kit and in...

Страница 118: ...ct the Machine Information option press the OK button 3 To select the Billing Meters option press the Down Arrow button as many times as necessary then press the OK button A page is one side of a shee...

Страница 119: ...erox B1022 Multifunction Printer User Guide 119 7 Troubleshooting This chapter contains General Troubleshooting 120 Paper Jams 125 Print Quality Problems 143 Copy and Scan Problems 147 Getting Help 14...

Страница 120: ...hing is wrong with the outlet connected to the printer Plug in a different electrical appliance into the outlet then verify that the appliance operates properly Try a different outlet The printer is c...

Страница 121: ...o the page setup or printer settings 3 Set the paper source to match the tray selected in the print driver or set the paper source to Automatically Select A Au ut to om ma at tiic c 2 2 S Siid de ed d...

Страница 122: ...k for a network or printer installation issue For help contact the system administrator The job is complex Wait for the document to finish printing The print quality mode in the print driver is set to...

Страница 123: ...s list check the Ethernet connection between the printer and computer Power off the printer then power it on again At the printer control panel press the Job Status button If the print job is not in t...

Страница 124: ...nd Solution Low Toner Status Ensure that a new Toner Cartridge is available The toner cartridge is low Order a new toner cartridge Replace the Toner Cartridge The toner cartridge is empty Open the fro...

Страница 125: ...torn moist creased or folded To separate the sheets before loading into the tray fan the paper Observe the paper tray fill line Do not overfill the paper tray After inserting paper in a tray adjust th...

Страница 126: ...ror persists contact your Xerox representative Caution Do not attempt to clear any paper jams using tools or instruments Using tools or instruments can damage the printer permanently The following ill...

Страница 127: ...tiio on na all D Do oc cu um me en nt t F Fe ee ed de er r 1 Remove any documents from the optional document feeder 2 Open the optional document feeder top cover 3 If the paper is jammed in the exit...

Страница 128: ...feeder gently pull the paper upward 5 If you cannot see the jammed paper perform the following steps a Open the top cover then lift the document feeder input tray b Gently pull out the jammed paper to...

Страница 129: ...of the document feeder press down the top cover 7 To remove jammed paper from the optional document feeder inside cover complete the following steps a Lift the optional document feeder Xerox B1022 Mu...

Страница 130: ...er c Close the optional document feeder 8 Reload the documents in the document feeder input tray then adjust the paper guides so that they touch the edges of the paper 130 Xerox B1022 Multifunction Pr...

Страница 131: ...clear the paper jam by following this procedure refer to Clearing Paper Jams from Inside the Printer 1 To open the side cover on the printer press the release lever 2 To remove jammed paper from the...

Страница 132: ...se the tray push it in toward the printer 6 If the control panel prompts you on the Paper Settings screen verify the paper size type and color 7 To confirm the size type and color of the paper press t...

Страница 133: ...does not move as you pull it or if there is no jammed paper in the optional Tray 2 area refer to Clearing Paper Jams from Inside the Printer 1 To open the side cover of the printer press the release l...

Страница 134: ...toward you 5 If the jammed paper does not move when you pull it or if there is no jammed paper in the optional Tray 2 area complete the following steps a Pull out Tray 1 b To remove jammed paper gentl...

Страница 135: ...cover pull the side cover lever b To remove the jammed paper gently pull the paper toward you 8 If the control panel prompts you in the Paper Settings screen verify the paper size type and color 9 To...

Страница 136: ...the control panel prompts you on the Paper Settings screen verify the paper size type and color 5 To confirm the size type and color of the paper press the OK button C Clle ea ar riin ng g P Pa ap pe...

Страница 137: ...x A Ar re ea a 1 To open the side cover of the printer press the release lever 2 To remove jammed paper gently pull up on the paper 3 If the paper is jammed in the roller gently lift the roller then...

Страница 138: ...side cover 5 If the control panel prompts you on the Paper Settings screen verify the paper size type and color 6 To confirm the size type and color of the paper press the OK button 138 Xerox B1022 Mu...

Страница 139: ...mmed paper from inside the printer contact your Xerox representative 1 To open the side cover of the printer press the release lever 2 Locate the jammed paper a If you can see the jammed paper gently...

Страница 140: ...he transfer roller gently lift the roller then pull the paper toward you e If you cannot remove the jammed paper by pulling the paper toward you gently pull up on the paper Note If you still cannot re...

Страница 141: ...og ge et th he er r Probable Causes Solutions The paper tray is too full Remove some of the paper Do not load paper above the fill line The edges of the paper are not even Remove the paper align the e...

Страница 142: ...ls refer to Supported Paper P Pa ap pe er r J Ja am m M Me es ss sa ag ge e S St ta ay ys s O On n Probable Causes Solutions Some paper remains jammed in the printer Recheck the paper path Ensure that...

Страница 143: ...d optimum print quality use paper designed for your printer and set the paper type correctly To maintain optimum print quality follow the guidelines in this section Temperature and humidity affect the...

Страница 144: ...office B1022_B1025docs Toner smears or the print wipes off The output has stains on the back side In the print driver change the Paper Type settings In the print driver open the Printing Preferences m...

Страница 145: ...ed output Verify that the paper is the correct size type and weight If not change the paper settings Change the Paper Type settings in the print driver In the print driver open the Printing Preference...

Страница 146: ...If not change the paper Load a new ream of paper into the printer Change the Paper Type settings in the print driver In the print driver open the Printing Preferences menu select the Paper Output tab...

Страница 147: ...present in copies made from the document glass There is debris on the document glass When scanning the debris creates a spot on the image Clean all glass surfaces with a lint free cloth The reverse si...

Страница 148: ...rmance If more than one error occurs only one is displayed on the control panel An error report is available in Tech mode on the printer control panel For details refer to the System Administrator Gui...

Страница 149: ...emo Page Supplies Usage Page PCL Font PS Font Print All Above Reports Note For descriptions of each of the Information Pages refer to Available Information Pages 5 Press the OK button 6 To return to a...

Страница 150: ...es Resource Location Installation Guide Packaged with the printer and can be downloaded at www xerox com office B1022_B1025docs Other documentation for your printer www xerox com office B1022_B1025doc...

Страница 151: ...Printer User Guide 151 A Specifications This appendix contains Printer Configurations and Options 152 Physical Specifications 155 Environmental Specifications 157 Electrical Specifications 158 Perfor...

Страница 152: ...om personal computer Network print Scan to email Scan to network computer Scan to USB and Print from USB mass storage devices Copy includes ID Card Copy Tray 1 with 250 sheet capacity Bypass tray with...

Страница 153: ...sheet capacity Maximum print size 297 x 432 mm 11 68 x 17 in Minimum print size 125 x 101 6 mm 4 92 x 4 in 2 Sided Printing Standard Copy Speed 1 Sided copy 22 copies per minute 2 Sided copy 11 copies...

Страница 154: ...ad navigation Connectivity Universal Serial Bus USB 2 0 USB Flash drive Ethernet 10 100 Base TX internal Optional Wi Fi Remote Access Xerox CentreWare Internet Services 154 Xerox B1022 Multifunction P...

Страница 155: ...rd Configuration Document Glass with Tray 1 Optional Configuration Document Glass with Tray 1 and Optional Tray 2 Width 56 0 cm 22 0 in 56 0 cm 22 0 in Depth 55 5 cm 21 8 in 55 5 cm 21 8 in Height 41...

Страница 156: ...n C Clle ea ar ra an nc ce e R Re eq qu uiir re em me en nt ts s The figure on the left provides clearance requirements for a printer equipped with tray 1 The figure on the right provides clearance re...

Страница 157: ...midity Range 10 90 less than 90 when in the packaging Optimum Humidity 30 70 Operating Humidity 20 80 Relative Humidity Note Under extreme environmental conditions such as 10 C 50 F and 85 relative hu...

Страница 158: ...c cy y Input Voltage AC 110 V 127 V 10 AC 220 V 240 V 10 Rated Frequency 50 60 Hz 3 P Po ow we er r C Co on ns su um mp pt tiio on n Power Saver mode Sleep mode Less than 1 W Continuous printing Less...

Страница 159: ...22 ppm for Letter 8 5 x 11 in 2 Sided Print Speed Up to 11 ppm for A4 210 x 297 mm and 11 ppm for Letter 8 5 x 11 in Several factors can affect print speed print mode paper size and paper type Print...

Страница 160: ......

Страница 161: ...Xerox B1022 Multifunction Printer User Guide 161 B Regulatory Information This appendix contains Basic Regulations 162 Copy Regulations 167 Fax Regulations 170 Material Safety Data Sheets 174...

Страница 162: ...on ns s This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection...

Страница 163: ...iio on n L Lo ot t 4 4 I Im ma ag giin ng g E Eq qu uiip pm me en nt t A Ag gr re ee em me en nt t E En nv viir ro on nm me en nt ta all I In nf fo or rm ma at tiio on n E En nv viir ro on nm me en nt...

Страница 164: ...rtain applications We encourage you to check if this is suitable for your printing needs ENERGY STAR European Union Information The ENERGY STAR program is a voluntary scheme to promote the development...

Страница 165: ...ds G Ge er rm ma an ny y G Ge er rm ma an ny y B Bllu ue e A An ng ge ell RAL the German Institute for Quality Assurance and Labeling has awarded this device the Blue Angel Environmental Label This la...

Страница 166: ...t 15 Industry Canada RSS 210 and European Council Directive 99 5 EC Operation of this device is subject to the following two conditions 1 this device may not cause harmful interference and 2 this devi...

Страница 167: ...amp this may be done provided the reproduction of the document is performed for lawful purposes Postage Stamps canceled or uncanceled For philatelic purposes Postage Stamps may be photographed provide...

Страница 168: ...For more information about these provisions contact the Copyright Office Library of Congress Washington D C 20559 Ask for Circular R21 C Ca an na ad da a Parliament by stature has forbidden the reprod...

Страница 169: ...e and no liability is assumed for its completeness or accuracy In case of doubt consult your solicitor O Ot th he er r C Co ou un nt tr riie es s Copying certain documents may be illegal in your count...

Страница 170: ...fely connect the printer to the following standard modular jack USOC RJ 11C using the compliant telephone line cord with modular plugs provided with the installation kit See installation instructions...

Страница 171: ...mission for information Your office could have specially wired alarm equipment connected to the telephone line Make sure that the installation of this Xerox equipment does not disable your alarm equip...

Страница 172: ...a a This modem must be used in conjunction with an approved surge protection device N Ne ew w Z Ze ea alla an nd d 1 The grant of a Telepermit for any item of terminal equipment indicates only that Te...

Страница 173: ...associated equipment shall be set to operate within the following limits for compliance with Telecom Specifications For repeat calls to the same number There shall be no more than 10 call attempts to...

Страница 174: ...information regarding your printer go to European Union www xerox com environment_europe For the Technical Customer Support phone numbers go to www xerox com office worldcontacts 174 Xerox B1022 Mult...

Страница 175: ...Xerox B1022 Multifunction Printer User Guide 175 C Recycling and Disposal This appendix contains All Countries 176 European Union 177 Other Countries 179...

Страница 176: ...rials is fully consistent with global regulations applicable at the time that the product was placed on the market For recycling and disposal information contact your local authorities Perchlorate Mat...

Страница 177: ...for information P Pr ro of fe es ss siio on na all B Bu us siin ne es ss s E En nv viir ro on nm me en nt t When this symbol is on your equipment you are required to dispose of the equipment in compl...

Страница 178: ...mbination with a chemical symbol This establishes compliance with the requirements set by the Directive B Ba at tt te er ry y R Re em mo ov va all Use only a manufacturer approved service facility to...

Страница 179: ...Other Countries To request disposal guidance contact your local waste management authority Xerox B1022 Multifunction Printer User Guide 179 Recycling and Disposal...

Страница 180: ......

Страница 181: ...he Copy Tray option If you select Auto the printer chooses the paper tray based on the original document size and the selected settings X Collation You can collate multiple page copy jobs automaticall...

Страница 182: ...ginal document and how the original was created X X X X Output Color To control the color rendering of the output image or print use the Output Color option X X X Quantity To enter the number of copie...

Страница 183: ......

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