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Phaser 7700 Color Printer

Troubleshooting Phaser 7700 Color Printers

Troubleshooting Phaser 7700 Color

Printers

Getting Help

Refer to the following resources for information about your printer:

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Printer CD-ROM

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Advanced Network Management Tools CD-ROM

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Printer’s front panel and internal pages

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Windows driver and driver help system

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Xerox web sites

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CentreWare IS

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PhaserSMART™

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Other online services

Printer CD-ROM

The printer’s auto-running CD-ROM guides you to the various resources available for

installing and learning more about your Phaser color printer.

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Read Me release notes

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Printer drivers

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Driver installers (for Mac and Windows)

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Phaser 7700 Color Printer User Guide

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Advanced Features and Troubleshooting Manual

(this manual)

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Installation Guide

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How-to videos

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Networking information

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Consumables instructions

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Repacking instructions

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Adobe Acrobat Reader (for reading the PDF files)

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Adobe Type Manager (ATM)

Advanced Network Management Tools CD-ROM

This CD-ROM contains network management tools, including CentreWare DP, Unix tools,
and the Font Downloader application.

Содержание 7700

Страница 1: ...P H A S E R 7 7 0 0 C O L O R P R I N T E R Advanced Features and Troubleshooting Manual...

Страница 2: ...Phaser 7700 Color Printer Advanced Features and Troubleshooting Manual September 2001...

Страница 3: ...Optima Palatino Stempel Garamond Times and Univers are trademarks of Linotype Hell AG and or its subsidiaries MS DOS and Windows are registered trademarks of Microsoft Corporation Wingdings in TrueTy...

Страница 4: ...ts with CentreWare IS 13 Printing the color sampler charts with utility files 14 PANTONE Colors 15 Printing PANTONE Colors from the color selection book 15 Printing printer specific PANTONE Colors 15...

Страница 5: ...lity files on the Xerox web site 38 Downloading utility files from a Macintosh 39 Using the Apple Printer Utility to perform other tasks 40 Downloading utility files from a PC 41 Downloading files fro...

Страница 6: ...Manual v Specifications for the Phaser 7700 Color Printer 56 Regulatory Information for Phaser 7700 Color Printers 58 Canadian EMC Electromagnetic Compatibility regulatory standards 58 Declaration of...

Страница 7: ...nter driver override the front panel settings The following features are described in this manual Print quality mode see page 2 TekColor correction see page 3 Secure prints proof prints and saved prin...

Страница 8: ...etup tab select a print quality by clicking the radio button Windows 2000 Windows NT PostScript driver On the Paper Quality tab select a print quality by clicking the radio button LaserWriter 8 6 or 8...

Страница 9: ...es the color correction for each element text graphics and photographs on the page sRGB Display Closely approximates the colors on a standard display screen sRGB Vivid Produces the brightest possible...

Страница 10: ...jobs You specify that the job is a secure print proof print or saved print job in a supported driver Windows 95 Windows 98 PostScript driver On the Setup tab choose the job type For a secure print jo...

Страница 11: ...ed scroll to the Printable Pages Menu by pressing the Down Arrow key 2 Press the OK key 3 Scroll to Proof Print Jobs or Saved Print Jobs as applicable by pressing the Down Arrow key 4 Press the OK key...

Страница 12: ...desired the source Note When stapling is activated the separation page will be stapled to the prints Collating copies When you print multiple copies of a print job you can have it collated at the pri...

Страница 13: ...st Windows 2000 driver On the Layout tab choose the number of pages per sheet from the drop down list Windows NT driver From the Properties tab select the Advanced tab Under Document Options select th...

Страница 14: ...ndows 2000 driver On the Layout tab choose Booklet from the drop down list Windows NT driver From the Properties tab select the Advanced tab Under Document Options select the desired booklet from the...

Страница 15: ...Windows 2000 driver From the Layout tab or Paper Quality tab click the Advanced button In the dialog box under Graphic select the desired percentage for Scaling Windows NT driver From the Properties...

Страница 16: ...the appearance of a 72 dpi image downloaded from the World Wide Web Image Smoothing is not recommended for 300 dpi or higher images You can select Image Smoothing in a supported driver Windows 95 Wind...

Страница 17: ...nt values they help you select colors in an application that can be reproduced on your printer Component values are percentages of each color CMYK Cyan Magenta Yellow Black RGB Red Green Blue or HSB H...

Страница 18: ...in the printer driver when you print from an application the colors may not match the chart Also use the same paper for the color sampler chart that you will be using To specify the print quality mod...

Страница 19: ...mpler Pages or Print RGB Sampler Pages by pressing the Down Arrow 4 Press the OK key Printing the colors from an application 1 Using the color sampler chart select the desired colors in your applicati...

Страница 20: ...file to the printer Refer to page 39 for the steps to download utility files using the Apple Printer Utility From a PC or workstation 1 Locate the utility files on the CD ROM in the phsr7700 folder in...

Страница 21: ...electing Commercial Press or SWOP Press for the color correction in the printer driver see page 3 for more information 3 When you are satisfied with the proof the file can be separated for printing pr...

Страница 22: ...ed the file s and extract the file Printing the PANTONE Color Chart from a Macintosh To print individual pages from the PANTONE Color chart use Acrobat Reader 1 To install Acrobat Reader if it is not...

Страница 23: ...the Pantone files you downloaded from the web site and double click the desired PDF file 3 View and print pages from the PDF file For best results print on paper Note Print only with the None color c...

Страница 24: ...you can reset the printer to the previous settings or to the factory defaults Printing the Color Calibration Tutorial The Color Calibration Tutorial contains an overview of the color adjustment proced...

Страница 25: ...Settings by pressing the Down or Up Arrow key 8 Press the OK key to reset the settings Restore factory settings You can reset settings for density and color balance to the factory default values 1 On...

Страница 26: ...incorrect or the file may not print Installing the plug in Compatibility requirements Photoshop 3 0 and higher System 7 6 1 and higher To install the plug in on the Macintosh 1 From the printer s CD...

Страница 27: ...olor RGB Color CMYK Color Lab Color 4 From the File menu select Export and then select PhaserPrint 5 In the PhaserPrint dialog box select your printer in the Printer Model field 6 Make other selection...

Страница 28: ...ample of the printer s fonts see page 27 Resident Roman typefaces AdobeSansMM AdobeSerifMM AlbertusMT AlbertusMT Italic AlbertusMT Light AntiqueOlive Bold AntiqueOlive Compact AntiqueOlive Italic Anti...

Страница 29: ...HoeflerText Ornaments HoeflerText Regular JoannaMT JoannaMT Bold JoannaMT BoldItalic JoannaMT Italic LetterGothic LetterGothic Bold LetterGothic BoldSlanted LetterGothic Slanted ChicagoCE ClarendonCE...

Страница 30: ...tendedObl Univers Light Univers LightOblique Univers Oblique Wingdings Regular ZapfChancery MediumItalic ZapfDingbats LubalinGraphCE Book LubalinGraphCE BookOblique LubalinGraphCE Demi LubalinGraphCE...

Страница 31: ...rinter the Macintosh identifies which fonts are already available in the printer memory and on the hard drive and thus doesn t spend time downloading those same fonts from the application Note Because...

Страница 32: ...for more information on SysStart Job 1 If you don t already have the Apple Printer Utility on your computer install it from the printer s CD ROM 2 Start the Apple Printer Utility by double clicking th...

Страница 33: ...e printer from the List of Printers 4 Click the Fonts Forms Manager button 5 In the Fonts Forms Manager dialog box a For Storage Device Type select Printer Hard Disk b For Resource Type select PostScr...

Страница 34: ...Xerox CentreWare Font Download Utility to list the fonts available on the printer For detailed information refer to the online help 1 If you don t already have the Xerox CentreWare Font Download Utili...

Страница 35: ...ent software CentreWare Internet Services Printer Management software is a printer management tool that uses a web browser to connect to the printer and gather printer information Job status Job accou...

Страница 36: ...et up electronic mail notification of particular status conditions for three people your system administrator key user and service agent With mail notification these people receive timely information...

Страница 37: ...ent to each of the three recipients a On the MaiLinX Alerts page click the Printer Unable to Print link b Click the checkbox beside each error condition that you want to generate an email message to t...

Страница 38: ...e OK key 4 Scroll to the Startup Page by pressing the Up Arrow or Down Arrow key 5 To change the setting press the OK key To turn on turn off the Startup Page using CentreWare IS Printer Management so...

Страница 39: ...he menu There are two methods for entering exiting protected mode Using CentreWare IS Printer Management software Using utility files To enter exit protected mode using CentreWare IS Printer Managemen...

Страница 40: ...anel Intensity by pressing the Up Arrow or Down Arrow key 5 Press the OK key 6 Scroll until the desired back light intensity is displayed The intensity values range from 0 no back light to 10 brightes...

Страница 41: ...eduled if you want to specify the warmup standby settings for each day 4 If you selected Scheduled in Step 3 make selections for each day s warmup setting and standby setting 5 Click the Save Changes...

Страница 42: ...s without having to replace paper so often The printer automatically takes paper from the next tray when the first tray runs out For automatic tray switching to work properly load the same type and si...

Страница 43: ...ols folder on your computer s hard disk locate the Apple Printer Utility To install the printer s utility files 1 On the printer s CD ROM open the English folder open the Snippets folder then open the...

Страница 44: ...te the utility files 1 Start your web browser such as Netscape Navigator or Internet Explorer 2 Enter the following web address www xerox com officeprinting support software html 3 From the pull down...

Страница 45: ...er Tools folder 5 Select a utility file and click Add to add the file to the list of files to download 6 Repeat step 5 for all utility files that you want to download 7 Click the Send button to downlo...

Страница 46: ...ton 3 In the printer s dialog box click the arrow next to Printer Preferences to display a list of options 4 Click the arrow next to Startup Page 5 Click to either place or remove the check mark from...

Страница 47: ...e printer for example RESET PS 2 In the taskbar on your screen click Start then Run then type the following in the text box to access the MS DOS Prompt COMMAND 3 Change the directory to the location o...

Страница 48: ..._7700 For NDS queues enter the path as Tree queue_name context For example Tek Phaser_7700_Q nds printers 3 Click the OK button Note If the appropriate file server is not listed click the Attach butto...

Страница 49: ...h the use of the NET USE command NET USE LPT1 Server_Name Queue_Name For example NET USE LPT1 NW_SERVER Phaser or NET USE LPT2 NT_SERVER_NT Phaser After redirecting the port using the NET USE command...

Страница 50: ...running CD ROM guides you to the various resources available for installing and learning more about your Phaser color printer Read Me release notes Printer drivers Driver installers for Mac and Windo...

Страница 51: ...clicking the Help button on the tab View troubleshooting information by clicking a Help button then selecting the Troubleshooting Guide To access the Phaser 7700 Color Printer driver 1 Click Start sel...

Страница 52: ...connection xerox com This site helps you get the most from your color printer Interactive tutorials color printing templates and helpful tips for using your printer and favorite software applications...

Страница 53: ...blinking red The printer has stopped because it detected an error or condition that required user intervention such as an open door or a paper jam Correct the condition reported on the front panel suc...

Страница 54: ...ference Letterhead paper prints on the wrong side or prints upside down Refer to the Phaser 7700 Color Printer User Guide for more information on two sided printing and binding preference Problems pri...

Страница 55: ...size corresponding to Xerox label media 5 Click the OK button to exit the Label Options dialog box 6 Click the Print button Avery label sizes Xerox label media Xerox part number 5160 A Letter U S 8 5...

Страница 56: ...been pulled off the page and placed about 84 mm 3 3 inches across the page from where it should be Printing is too light or too dark in all colors Solid fills appear mottled or splotchy Blacks appear...

Страница 57: ...that supports color PostScript In the Print dialog box make sure that Color Grayscale is selected Some applications require special files to print in color Make sure that these files are properly inst...

Страница 58: ...ed to complete 1 On the front panel scroll to the Support menu by pressing the Up or Down Arrow key 2 Press the OK key 3 Select the Improve Print Quality menu by pressing the Down or Up Arrow key 4 Pr...

Страница 59: ...Xerox web site Refer to page 46 for more information Fonts print incorrectly in Windows If you have downloaded fonts to your printer or stored additional fonts on the internal hard drive you may need...

Страница 60: ...d for use in this printer Use clean undamaged paper Keep paper and other supplies clean and free from dust Paper that has been sitting out of its sealed wrapper can become distorted causing paper jams...

Страница 61: ...K key to print the calibration page Note If the Calibrate Margins Page is printed on duplexable media instructions for adjusting Side 2 margins are printed on the page and Side 2 is marked with dashed...

Страница 62: ...o 2 500 m 0 to 8 000 ft above sea level Shipping 0 to 6 092 m 0 to 20 000 ft above sea level Primary voltage ranges 110 127 VAC 110 VAC nominal 220 240 VAC 220 VAC nominal Frequency range 50 60 Hz Pri...

Страница 63: ...ons for the Phaser 7700 Color Printer Dimensions of the printer with the optional Lower Tray Assembly Height 857 mm 33 7 in Depth 682 mm 26 9 in Width 644 mm 25 4 in Sound level Sound Power LwAd Print...

Страница 64: ...pproved by Xerox can affect the emission and immunity compliance and could void the user s authority to operate this product To ensure compliance use shielded interface cables A shielded parallel cabl...

Страница 65: ...Information Technology Equipment Class B EN61000 3 2 1995 A 1998 A2 1998 IEC61000 3 2 Part 3 Limits Section 2 Limits for harmonic current emissions equipment input current 16A per phase EN61000 3 3 19...

Страница 66: ...or correction 3 downloading files from servers World Wide Web 38 downloading files to the printer Macintosh 39 PC 41 Windows 95 41 downloading fonts 25 Macintosh 26 PC 27 drivers location 44 uses 45 d...

Страница 67: ...in 20 Plug in Adobe Photoshop using 20 power consumption specifications 56 primary fusing 56 primary voltage ranges 56 print features automatic tray switching 36 controlling through CentreWare IS 29 p...

Страница 68: ...ad paper printing on wrong side 48 paper jams preventing 54 print quality problems 52 printed colors 50 two sided printing 48 TrueType fonts 25 two sided printing troubleshooting 48 U Usage Profile re...

Страница 69: ...0 7 1 0 8 x x 0 0...

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