Xerox 6000V_B, Руководство пользователя

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Troubleshooting
Phaser 6000/6010 Color Printer
User Guide 44
If the print quality does not improve after carrying out the appropriate action, contact Xerox
®
Customer Support or your reseller.
Notes:
•
To enhance print quality, toner cartridges for many models of equipment have been designed to
cease functioning at a predetermined point.
• Grayscale images printed with the composite black setting count as color pages, because color
consumables are used. Composite black is the default setting on most printers.
Symptom Cause Solution
Faded printouts/multiple colors
faded. The toner cartridges are not
Xerox
®
toner cartridges.
Verify that the toner cartridges meet
specifications, and replace them if
necessary.
The toner cartridges could be
low and is due to be replaced. Use the Printer Setting Utility to confirm
the amount of toner in each cartridge.
The Draft mode is on. Turn off Draft mode in the Advanced
tab of the Printing Preferences of the
print driver.
The paper being used is outside
the recommended specification
range. Replace the paper with a recommend
size and type. For details, see Supported
Paper in the
Quick Use Guide .
The paper is damp. Replace the paper.
The Bias Transfer Roller (BTR)
voltage is too low for the paper. Increase the BTR voltage. For details, see
Adjusting the Bias Transfer Roller on
page 59.
The paper selected in the print
drivers does not match paper in
the tray. In the print driver, check the Paper Type
on the Paper/Output settings of the
Printing Preferences.
The marking unit is old or
damaged. For assistance, go to the Xerox
®
Support
website at
•
Phaser
6000 go to:
www.xerox.com/office/6000support
•
Phaser
6010 go to:
www.xerox.com/office/6010support
The high-voltage supply is
defective. For assistance, go to the Xerox
®
Support
website at:
•
Phaser
6000 go to:
www.xerox.com/office/6000support
•
Phaser
6010 go to:
www.xerox.com/office/6010support