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36 • Chapter 3
3-3 Print Quality Problems
The causes listed in the table below are probable causes only, and may not
represent all of the possible cases which may occur under actual operating
conditions. If you experience a problem which does not seem to fall under any
of the cases listed in this table, or if you are concerned about any other aspect
of printer operation, contact an authorized service representative.
Problem Possible Cause Remedy
Irregular faded
patches of print There is a paper quality problem. Use only paper that meets the
specifications required by the
printer.
Toner may be unevenly
distributed. Remove the image cartridge and
shake it gently to evenly distribute
the toner. Then replace the image
cartridge.
Black staining There is a paper quality problem. Use only paper that meets printer
specifications (refer to “Selecting
Print Media” on page 16).
An image cartridge from another
Xerox printer has been installed. Always use the same image
cartridge with the same printer.
Using a cartridge that has already
been used in another printer may
not give satisfactory results.
Character voids The paper may be too dry. Try printing with a different batch
of paper.
Background scatter The paper may be too damp. Try printing with a different batch
of paper. Do not open packages
of paper until necessary so that
the paper does not absorb too
much moisture from the air.
Printing over uneven surfaces. If printing onto envelopes, change
your printing layout to avoid
printing over areas that have
overlapping seams on the reverse
side.