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Xenios 2TouchPOS, Руководство по эксплуатации/справочник

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Xenios LLC @2013 

Page 23 

Historical Modifier Report    

Tracks Quantities sold, by Menu Item and Modifier, by any date and/or time range specified. 
There is a six-week historical limit on this report. Can sort by PLU Number, Menu 
Item/Modifier Description, and Quantity Sold & Revenue Generated.  You specify a Time and 
Date Range for the report.    

Historical Sales Report    

Historical sales information by station/terminal or entire establishment regarding; Department 
totals, tax, dine-in and carry-out totals, types of sales, Comps & Spills, Voids, House Accounts, 
discounts and totals based upon the selected date range. This information can be accessed for an 
indefinite amount of time.    

Hourly Sales Report    

Identifies gross sales in dollars on an hourly interval.  You specify a Date Range for the report. 

Menu Item Summary Report    

Shows the regular dine in price for items. This report can be sorted by PLU Number, Menu Item 
Description or Price. 

Open Item Report    

Tracks items that rung in under the "Open Item" (beer, food, wine, etc.) button and the respective 
amount that was collected for these items for the selected date range. This information is useful 
when creating new "Menu Item" buttons to identify items repeatedly being rung in under an 
"Open" description and price.  

Customer Account Payment History Report    

  Gives a breakdown of the charges and credits made to a customers account over a date range. 

Customer Account Detail Report    

An instant up to date overview of the current day’s activities associated with a specific terminal 
or station. Department totals, tax, dine-in and carryout totals, types of sales, Comps & Spills, 
Voids, House Accounts, Discounts and cash in drawer totals will be displayed and reported  

Customer Account Summary Report    

Gives an overview of the customers with outstanding balances on their account.  

Содержание 2TouchPOS

Страница 1: ...2013 Xenios LLC 82 Saint Paul Street Rochester NY 14604 Phone 585 325 5242 Fax 585 325 6989 2TouchPOSOperationsReferenceGuide...

Страница 2: ...6 Adding or Adjusting Tips 7 Bartender 7 Server If left blank that employee will lose their tip 8 Menu Item Hold Release 10 Reference Guide 10 Putting Items on Hold from a Tab 10 Releasing Items from...

Страница 3: ...t 23 Historical Sales Report 23 Hourly Sales Report 23 Menu Item Summary Report 23 Open Item Report 23 Customer Account Payment History Report 23 Customer Account Detail Report 23 Customer Account Sum...

Страница 4: ...Xenios LLC 2013 Page 3 AboutthisDocument This document was written for 2TouchPOS version 3 03 4900...

Страница 5: ...ab for Payment Tabs o Highlight Tab Open Tab Payment Table Management o Select Table Payment Fast cash Tabs Only or Payment screen Split payments cash credit o Use Split Payment buttons o Process Cred...

Страница 6: ...r 1 From an empty speed screen touch Tabs button Select a Tab touch Open button 2 Select menu item s for deletion Manger s approval maybe needed 3 Touch Delete button choose one of the following trans...

Страница 7: ...view management screen touch a Table button touch Open Check button 2 Select menu item s for deletion Manger s approval maybe needed 3 Touch Delete button choose one of the following transfer to Comp...

Страница 8: ...e will lose their tip a Touch Payment button located in the lower right of the screen b Touch Adjust Tips button located in the upper right hand corner 2 Select the correct credit card transaction and...

Страница 9: ...s button you will not be able to readjust tips that were on the screen Server If left blank that employee will lose their tip 1 From the table view management screen touch Adjust Tips button located i...

Страница 10: ...ch Save button located in the lower right hand corner a If a button appears asking whether you want to post your tips press the No button If you press the Yes button you will not be able to readjust t...

Страница 11: ...ticket 3 Select the items that need to be held then touch Hold button 4 Touch the Back and Send buttons Note To hold entire order follow steps 1 2 underneath ticket touch Select All button then touch...

Страница 12: ...b touch Open Tab buttons 2 Touch Order Options button located underneath ticket 3 Select the items that need to be released then touch Release Items button 4 Press the Back and Send buttons Note To re...

Страница 13: ...Hold from a Table 1 From the table view management screen select a Table touch Open Check button 2 Touch Order Options button located underneath ticket 3 Select the items that need to be held then tou...

Страница 14: ...management screen touch a Table touch Open Check button 2 Touch Order Options button located underneath ticket 3 Select the items that need to be released then touch Release Items button 4 Press the...

Страница 15: ...tton Touch Close button ii You will be prompted Reset Cash in Drawer Amount If you touch Yes button then the drawer will be ready for the next shift and ready to be initialized 4 Logout Clock Out Serv...

Страница 16: ...lect appropriate ticket enter tip amount touch Save and Close buttons Repeat this step of all tips that need to be adjusted 3 Make sure all money reports has been collected from employees a E G Server...

Страница 17: ...End of Night Detailed Reference 1 Ensure all Tabs Tables checks have been closed These items can be reached from the Speed Screen 2 Make sure all tips have been adjusted Note If left blank that emplo...

Страница 18: ...ssume you are done with that cash drawer s shift or day and you will then have to reinitialize the cash drawer to use again c Close register report works the same way a Cash in Drawer report does but...

Страница 19: ...13 Page 18 b Select All Employees to see if anyone is clocked in If an employee is still clocked in and should have been clocked out highlight that employee who does not have a clock out time and pres...

Страница 20: ...our bank account If an error should occurs after hours while batching your credit cards write print the error call 585 507 3079 the next morning As long as the Post Credit cards worked you can still m...

Страница 21: ...and or station if known 4 Touch Load button located on the bottom of screen 5 Select the check you need to re open Once you have selected check you can view check details by touching View Details but...

Страница 22: ...nt to use the tax exempt feature with the actual tax exempt number filled in on the advanced page of the customer account Table 1 Enter the customer s order at the time of payment a From the table vie...

Страница 23: ...Z Report An overview of the current days activities for the entire establishment Captures department totals tax dine in and carryout totals types of sales Comps Spills Voids House Accounts discounts...

Страница 24: ...mary Report Shows the regular dine in price for items This report can be sorted by PLU Number Menu Item Description or Price Open Item Report Tracks items that rung in under the Open Item beer food wi...

Страница 25: ...unit hold the power button down until it shuts off could be up to a count of 25 Disaster recovery mode error appears on the base station System is in an inconsistent state Reboot Cannot Receipt Print...

Страница 26: ...he number 000413 If the terminal comes back with an IP address problem has been solved 3 If needed full system reboot restart a Shutdown your server stations e g TwoTouch1 TwoTouch2 b Shutdown your ba...

Страница 27: ...get your Internet back up to continue to do real time authorizations a Choose the 3rd option Off Line Credit Card processing with call in authorization b Enter in a maximum amount to be approved off...

Страница 28: ...nt f You must enter the authorization number given by the phone prompt into 2Touch POS You might want to write it down ii If you have chosen another platform that uses PCCharge a Call your credit card...

Страница 29: ...cessful log into the system on the login screen with the number 000413 If the terminal comes back with an IP address problem has been solved f If you see this screen with could not locate IP informati...

Страница 30: ...on will only shut down the computer you do this action on b Shutdown your base station e g TwoTouch0 c Shutdown the Netgear FVS318 Firewall Router and leave it powered off d Shutdown your Modem and le...

Страница 31: ...think of this as the mother ship computer and let the 2Touch program start up h Turn on your wait stations typically the same way you turned on your base station i How to tell if successful log into t...

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