If you are experiencing a problem with this product, please refer to
the following list of faults. If the problem persists, please contact
your local sales or contact our customer service. Please do not
dissemble the machine to maintenance.
Cannot boot
→ Please charge the battery, try to boot after 10 minutes.
→ When the battery life is less than half, the battery life may be
shortened, then you can contact the local dealer for battery
replacement.
Cannot be charged
→ When using the computer USB charging, please check whether
the USB cable is connected with the computer / the player firmly.
→ When using the computer USB charging, check that if the
computer is on and not in standby or hibernation.
→ When charging with the USB AC adapter, check that if its
specifications meet the requirements.
→ The battery may be fully charged, you can try to discharge 10
minutes before charging.
no sound.
→ Make sure the headphone plug is plugged in.
→ Adjust the volume level.
→ The playback may have been paused
→ To see whether the song file’s format is supported by the
player.
Lyrics faulty
→ Check if the lyrics file encoding format is correct, if not
supported by the player, open the file, and then re-save the file,
select the file code to the ANSI or UTF8
Trouble Shooting:
Содержание NANO-D3
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