DO NOT RETURN TO RETAILER YOU PURCHASED AT.
CONTACT XDP FOR PARTS AND SUPPORT AT 1.866.884.0535 or [email protected]
33
Dear Customer:
Thank you for your purchase of an XDP Recreation swing set. By following the instruction manual, reading all
safety and assembly instructions, and properly anchoring your swing set in the ground, your kids will safely enjoy
hours of fun. Detailed below is our warranty covering your purchase. Please be sure to read it and contact us
in the event you need service or parts. DO NOT RETURN THE SET TO THE STORE YOU PURCHASED IT.
Sincerely,
XDP Recreation LLC
MANUFACTURER'S LIMITED SWING SET WARRANTY
With “Galvanized” Frame
What does this Limited Warranty cover?
This warranty covers your XDP Recreation product for one hundred and eight (180) days against defects in material, workmanship, and rust on
painted parts which compromise the structural integrity of the product when used for the purpose intended, normal outdoor conditions, and
provided it is assembled correctly
as illustrated in this manual and receives the proper care and maintenance. Galvanized Frame (only) is 5
years Ltd Warranty. NOTE:
Surface rust is not covered under this warranty.
Who does this Limited Warranty Cover?
This warranty is extended only to the original purchaser with a receipt and is
not
transferrable.
What will XDP Recreation do?
They will provide a replacement part at no charge for any part found defective during the warranty period.
What does this warranty NOT cover?
This limited warranty
does not
cover XDP Recreation products which: fail due to (1) normal wear; (2) abuse and misuse; (3) improper
maintenance; (4) unauthorized repairs or incorrect parts use; or (5) are used for commercial or other income producing purposes.
How do you obtain service?
All warranty repairs must be authorized by XDP Recreation Customer Service Assistance Department before repairs are made. IMPORTANT:
There is NO NEED to return the entire unit to the store where it was purchased! In order to obtain quick service provided by this warranty,
you may call or email the details using the below contact:
Customer Support:
8:00 AM to 5:00 PM Monday through Friday (Eastern Standard Time) -
1-866-884-0535 or email us at [email protected] or via fax at
1-770-886-2746.
Further info can be found at www.xdprecreation.com
