7
Single Line Telephone User Guide
Call Bac
k –
Ex
ten
sion
1
The extension that is programmed as the Attendant may receive multiple internal calls via
the Operator Code “0”.
Conditions:
1. The Operator Code (0) is in addition to the default assigned two-digit intercom num-
ber for the extension.
2. The attendant three-digit extension number can be assigned to any feature button.
Call Back – Extension
#91
This feature allows the user to queue an extension, which is busy, in Do Not Disturb (DND)
or idle. When a user sends a Call Back to a busy extension, the Call Back process will begin
when the busy extension hangs up. When call back is sent to an idle extension, the call
back process will begin once the user performs an operation at that extension and then
hangs up.
Conditions:
1. To invoke a call back at an extension that is in the voice announce mode, the user
must press force tone ringing (
*
).
2. The call back process begins when both the user’s extension and the called party's
extension are idle, on-hook.
Call Brokering (Handling Two Calls)
Flash
+
1
to switch between CO Lines
Flash
+
2
to disconnect
Call brokering allows extension users to toggle between calls. While connected to a call
press “Flash” (the dedicated flash button or the hook-switch flash). Dial CO Line code, wait
for dial tone and then dial the second number.
Conditions:
N/A
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