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Appendix B – Warranties
B1. Product Warranty
1. XAVi Technologies warrants that the ADSL unit will be free
from defects in material and workmanship for a period of
twelve (12) months from the date of shipment.
2. XAVi Technologies shall incur no liability under this
warranty if
-
The allegedly defective goods are not returned prepaid to
XAVi Technologies within thirty (30) days of the
discovery of the alleged defect and in accordance with
XAVi Technologies’ repair procedures; or
-
XAVi Technologies’ tests disclose that the alleged defect
is not due to defects in material or workmanship.
3. XAVi Technologies’ liability shall be limited to either repair
or replacement of the defective goods, at XAVi
Technologies’ option.
4. XAVi Technologies MARKS NO EXPRESS OR IMPLIED
WARRANTIES REGARDING THE QUALITY,
MERCHANTABILITY, OR FITNESS FOR A PARTICULAR
PURPOSE BEYOND THOSE THAT APPEAR IN THE
APPLICABLE USER’S DOCUMETATION. XAVi SHALL
NOT BE RESPONSIBLE FOR CONSEQUENTIAL,
INCIDENTAL, OR PUNITIVE DAMAGE, INCLUDING, BUT
NOT LIMITED TO, LOSS OF PROFITS OR DAMAGES TO
BUSINESS OR BUSINESS RELATIONS. THIS
WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES.
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B2. Warranty Repair
1. During the first three (3) months of ownership, XAVi
Technologies will repair or replace a defective product
covered under warranty within twenty-four (24) hours of
receipt of the product. During the fourth (4th) through
twelfth (12th) months of ownership, XAVi Technologies will
repair or replace a defective product covered under
warranty within ten (10) days of receipt of the product. The
warranty period for the replaced products shall be ninety
(90) days or the remainder of the warranty period of the
original unit, whichever is greater. XAVi Technologies will
ship surface freight. Expedited freight is at customer’s
expense.
2. The customer must return the defective product to XAVi
Technologies within fourteen (14) days after the request for
replacement. If the defective product is not returned within
this time period, XAVi Technologies will bill the customer for
the product at list price.
B3. Out-of-Warranty Repair
XAVi Technologies will either repair or, at its option, replace a
defective product not covered under warranty within ten (10)
working days of its receipt. Repair charges are available from
the Repair Facility upon request. The warranty on a serviced
product is thirty (30) days measured from date of service.
Out-of-warranty repair charges are based upon the prices in
effect at the time of return.