Warranty and Return
16
975-0264-01-01 Rev A
Direct returns may be performed according to the Xantrex Return Material Authorization
Policy described in this manual. For some products, Xantrex maintains a network of
regional Authorized Service Centers. Call Xantrex or check our website to see if your
product can be repaired at one of these facilities.
What proof of purchase is required?
In any warranty claim, dated proof of purchase
must accompany the product and the product must not have been disassembled or
modified without prior written authorization by Xantrex.
Proof of purchase may be in any one of the following forms:
•
The dated purchase receipt from the original purchase of the product at point of sale to
the end user, or
•
The dated dealer invoice or purchase receipt showing original equipment
manufacturer (OEM) status, or
•
The dated invoice or purchase receipt showing the product exchanged under warranty
What does this warranty not cover?
This Limited Warranty does not cover normal
wear and tear of the product or costs related to the removal, installation, or troubleshooting
of the customer's electrical systems. This warranty does not apply to and Xantrex will not
be responsible for any defect in or damage to:
a) the product if it has been misused, neglected, improperly installed, physically
damaged or altered, either internally or externally, or damaged from improper use or
use in an unsuitable environment;
b) the product if it has been subjected to fire, water, generalized corrosion, biological
infestations, or input voltage that creates operating conditions beyond the maximum or
minimum limits listed in the Xantrex product specifications including high input volt-
age from generators and lightning strikes;
c) the product if repairs have been done to it other than by Xantrex or its authorized ser-
vice centers (hereafter "ASCs");
d) the product if it is used as a component part of a product expressly warranted by
another manufacturer;
e) the product if its original identification (trade-mark, serial number) markings have
been defaced, altered, or removed.
975-0264-01-01 Rev A
v
Important Safety Instructions
This manual contains important safety instructions that
should be followed during the installation and maintenance of
this product.
To reduce the risk of electrical shock, and to ensure the safe
installation and operation of this product, the following safety
symbols have been placed throughout this manual to indicate
dangerous conditions and important safety instructions.
1. All electrical work must be done in accordance with
local, national, and/or international electrical codes.
2. Before installing or using this device, read all instructions
and cautionary markings located in (or on) the manual,
the controller, the batteries, and the PV array.
3. Do not expose this unit to rain, snow or liquids of any
type. This product is designed for indoor mounting only.
4. Use insulated tools to reduce the chance of short-circuits
when installing or working with the inverter, the
batteries, or the PV array.
5. Remove all jewelry such as rings, bracelets, necklaces,
etc., while installing this system. This will greatly reduce
the chance of accidental exposure to live circuits.
WARNING
Warnings identify conditions or practices that could result in
personal injury or loss of life.
CAUTION
Cautions identify conditions or practices that could result in
damage to the unit or to other equipment.
Important:
These notes describe an important action item or
an item that require your attention.
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