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The device you have just purchased is equipped with state-of-the-art technology
and is safe to operate. Nevertheless, problems or malfunctions may occur.
Before contacting a service technician, refer to the following possible solutions:
Distorted sound or no sound is audible
› Check if everything has been connected properly.
› Check the selected volume level.
The remote control is not working
› Check if the batteries have been inserted correctly.
› If batteries are empty, replace them with new ones.
› Point the remote control to the remote sensor and press to operate.
› Remove any objects found between the remote control and the remote sensor.
› Make sure the distance between the remote control and the device does not
exceed 8 m.
Buttons do not function (on the device and/or remote control)
› Turn the device off and then on again. As an alternative, turn the device off, un-
plug it from the power outlet and plug in again. (The device may also not be func-
tioning due to a stroke of lightning, static electricity or other external factors.).
Distorted/Noisy reception or no picture
› The reception frequency has not been set properly.
› The antenna is not adjusted properly.
› Start an automatic channel scan.
A CD/DVD is not recognized/supported
Check if
› the disc is deformed.
› the disc is damaged, scratched or has become dirty.
› the disc has the correct regional code
Any repairs other than those mentioned above are to be carried out sole-
ly by an authorized technician.
16
Troubleshooting
Chapter 16
Troubleshooting
Chapter 16
Troubleshooting
