6
7
Troubleshooting tips
Health and safety information
• Make sure that the power cable is
connected correctly.
• Make sure that the power supply at the
power source is working correctly.
• With the chair turned to the ON position,
give the power cable a slight wiggle in the
port. If any lights flicker (or not) then please
contact support (details below).
• Connect a mobile phone to the X Rocker
using the phone connection guidelines in
the manual to test the chair for sound.
• Confirm that the device/system is
correctly configured as per previous
connection guide.
• Make sure that you indeed have a
headphone socket on your TV. This will
typically be marked with a headphone
symbol or “H/P OUT”
• Please make sure that the volume of
the source device is at a higher level to
strengthen the audio signal.
• Please contact X Rocker support
([email protected]) regarding
this issue.
• You may need to purchase a TOSlink
adapter. If you are unsure as to which to
purchase then please contact X Rocker at
[email protected] regarding
this issue.
No power going to control panel
Issue
Troubleshooting steps
No sound
Stereo speakers do not produce
sound / sound is faint
The cables connected to my
X Rocker have been broken
accidentally
Don’t have a headphone socket on
your TV?
• Avoid immersing or allowing the X Rocker to come into contact
with liquids.
• Please consult X Rocker Support before unscrewing any of the electrical
components on the chair.
• Please be mindful of any cabling laid out between the X Rocker and
power source/audio device.
• Please be mindful of cabling attached when moving/swivelling
the X Rocker.
• If the cables or electrical equipment are broken then this may present
a choking risk, please contact Support for replacements and dispose of
these parts safely.
• Do not stand on the X Rocker or exceed the 120kg weight limit via
other means.
• Do not lean back on the chair to the point in which the pedestal would
lift off the ground.
• X Rocker armrests are designed for support and comfort during
gameplay, please do not use these as support for getting in/out of
the chair.
• Playing audio for long periods at loud volumes may contribute to
difficulties in hearing.
• Please be considerate to others when playing audio through the
X Rocker speakers at higher volumes.
