PLEASE REMEMBER TO VIEW THE ASSEMBLY VIDEO BEFORE PROCEEDING!
For FAQs and more informa on, please visit:
xprousa.com/pages/support
*STOP! MUST READ*
For Assembly video and Troubleshoo ng Tips, please visit below link or scan the QR code
below with your mobile phone.
tinyurl.com/xpro116
If you have any question, please send us a video no less than 30 seconds showing the
problem so that we can forward it to the manufacturer for tech support. We would also like
to offer an additional 1 month warranty after receiving your video.
You have to option to send us your video:
1. Message us the video attachment to phone number (469) 815-8600.
2. Email us the video.
Your engagement and support are our greatest mo va on to provide the best customer service possible.
We highly appreciate your coopera on. Hope you have a pleasant shopping experience.
We want to thank you for choosing us. We are commi ed to making sure you are happy with your
purchase, so we would love to hear your experience with your new product!
Please give us a chance to make it right before you leave nega ve feedback. If you are not sa sfied with
your experience, we will do whatever needs to be done to make it right. Please visit our website for
assembly guide, product maintenance, product support, replacement parts, and any other ques ons or
concerns.
I
f you are missing a piece or there is shipping damage, need instruc ons or require help with
other issues, please reach out to our customer care team by e-mailing us at
Please register your warranty service by visi ng our official website directly or scan the QR code below by
mobile phone. Thank you and we are always here to help you!