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RXV-35-4K v1 Quickstart Guide | 190501
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Wiring and Connections
WyreStorm recommends that all wiring for the installation is run and terminated prior to making connections to the switcher. Read through this section in it’s
entirety before running or terminating the wires to ensure proper operation and to avoid damaging equipment.
IMPORTANT! Wiring Guidelines
•
The use of patch panels, wall plates, cable extenders, kinks in cables, and
electrical or environmental interference will have an adverse effect on
signal transmission which may limit performance. Steps should be taken
to minimize or remove these factors completely during installation for best
results.
• WyreStorm recommends the use of shielded category cable to minimize
signal noise and interference.
• WyreStorm recommends using pre-terminated HDMI cables due to the
complexity of these connector types. Using pre-terminated cables will
ensure that these connections are accurate and will not interfere with the
performance of the product.
.
IR TX/RX Guidelines
• Using WyreStorm infrared emitters and receivers is the best way to ensure
that most IR coding formats are transmitted and received by the NetworkHD
system. Other 3rd party emitters and receivers can be used; however, these
devices must operate in the same manner as the WyreStorm devices.
• Due to differences in IR across 3rd party control systems their IR ports
should never be connected directly to a NetworkHD system as an
incompatibility may exist. WyreStorm offers a cable that compensates for
voltage differences as well adjusts for differences in the pins used within the
port. Refer to the
product page for more information.
IR TX Port Pinout
Connection for IR TX (transmit) uses a 3.5mm (1/8in) mono plug.
Tip:
Anode
Sleeve: Cathode (IR Signal)
IR RX Port Pinout
Connection for IR RX (receive) uses a 3.5mm (1/8in) stereo jack that outputs
+5V DC to power the included IR receiver.
Tip:
Ring:
IR Signal
+5V DC
Sleeve: Ground (GND)
RS-232 Wiring
The RXV-35-4K uses a 3-pin RS-232 with no hardware flow control. Most
control systems and computers are DTE where pin 2 is RX, this can vary
from device to device. Refer to the documentation for the connected device
for pin functionally to ensure that the correct connections can be made.
3rd Party Device
Pin 1 TX (Transmit) ---> To ---> RX (Receive)
Pin 2 RX (Receive)
---> To ---> TX (Transmit)
Pin 3 G (Ground)
---> To ---> G (Ground)
WyreStorm Connector
Troubleshooting
No or Poor Quality Picture (snow or noisy image)
• Verify that power is being supplied to the transmitter and receiving device
• Verify that all HDMI and HDBaseT connections are not loose and are
functioning properly
• Verify that the HDBaseT cable is properly terminated following EIA568B
standard
• Verify that the output resolution of the source and display is supported by
this matrix and recevier.
•
If transmitting 3D or 4K, verify that the HDMI cables used are 3D or 4K rated.
No or Intermittent 3rd party Device Control
• Verify that the IR and RS-232 cables are properly terminated following the
Troubleshooting Tips:
• WyreStorm recommends using a cable tester or connecting the cable to
other devices to verify functionality.