WYRESTORM QUICKSTART INFORMATION SHEET
For additional product information visit www.wyrestorm.com
For technical support contact: US: +1 866 677 0053 EMEA: +44 (0) 1793 230 343
Troubleshooting
Regardless of manufacturer or product, the majority of installation
difficulties can typically be attributed to communication problems
between devices or when high bandwidth transmissions are attempted
with insufficient cable/connections. Should you find yourself in such a
situation, we have drawn up the following checklist of general issues
and causes that should help you shoot your way out of trouble without
seeking further assistance.
No or poor quality picture?
Device Connection -
Are you connected and powered? Double check
all HDMI, UTP and power connections are firmly inserted into correct
ports and that all devices are powered. In the event of a poor quality
or excessive cable run, transmission may become intermittent. Ensure
cable quality, distance and termination meet standards required for
successful transmission.
Cable length –
is your signal struggling to transmit signals or power the
distance of your cable? If you are approaching the maximum capacity of
your transmission cable distance, try changing to long cable mode on the
DIP switch.
Signal strength –
the use of cable joins, stranded patch panels, wall
outlets and stranded patch leads as interconnects between them, can
significantly reduce signal strength. Use solid core straight, straight
through connections wherever possible.
Resolution -
If you reduce the resolution of the source, do you get a
picture? If so, this suggests a conflicting resolution between source and
display or a bandwidth capacity issue with your cable. Check all inputs
and outputs share the same resolution and make sure the signal is being
successfully transmitted the full length of your cable run.
Picture ‘snow’ / HD ‘noise’ –
signifies a failure to fully establish a signal
and can often be caused by poorly terminated RJ45 connectors or
excessive cable lengths. Ensure your cable is correctly wired to 568B
standards. Try swapping in a display and display receivers from a fully
functioning location – if the problem continues on the same output, turn
off all equipment and swap your signal carrying cables at both ends.
Cable quality and condition –
HDMI cable/connectors can be easily
damaged and the quality of material can vary, especially in lower price
brackets. Successful transmission of video, audio and control, as well
as POH functionality can all be affected by cable and termination quality.
Always use good quality leads and cables, with RJ45 connectors wired
to the 568B standard at both ends. Should transmission problems be
experienced, try swapping cables/leads for those already working to see
if this improves your image to identify cable issue as source of probem.
Blu-Ray, 3D -
Make sure all your equipment has been configured and
enabled to transmit and accept the signal, or is capable of passing a
signal. Are resolutions between source and display compatible and
cable adequate for the large bandwidth required by Blu-ray and 3D
transmissions?
4K -
Are you trying to pass a 4K signal? This product is not designed to
pass 4K resolutions.
IR Control
Check IR TX and IR RX eyes are correctly positioned to allow infrared
signals to be transmitted and received through the extenders. IR TX eye
should be fixed firmly over infrared sensors of devices. IR RX eye should
be attached on or near devices ensuring a clear line of sight to the remote
control used to operate.
Is your remote control powered and sending a signal? As IR is invisible
to the naked eye, check your remote is transmitting a signal by viewing
the remote handset sensor through a digital camera/camera phone – the
sensor should flash when a button on the handset is held down.
IR signal dropout can be experienced due to exterior emissions of infrared
radiation. Ensure IR transmitters and receivers are away from direct
sunlight, halogen lighting and plasma screens that may interfere with IR
signals.
Safety Recommendations:
Do not expose this apparatus to any form of moisture, including the
placement of anything containing liquids on the unit.
To prevent risk of electric shock or fire hazard, ensure apparatus is
installed in an unobstructed, well ventilated area away from any external
heat sources - including other electrical devices which may produce heat.
Only use attachments / accessories specified by the manufacturer and
refer all servicing to qualified service personnel.
Failure to adhere to these recommendations may invalidate your warranty.
Warranty Information
This product is covered by a 3 year limited parts and labour warranty.
During this period there will be no charge for unit repair, component
replacement or complete product replacement in the event of
malfunction. The decision to repair or replace will be made by the
manufacturer.
This limited warranty only covers defects in materials or workmanship and
excludes normal wear and tear or cosmetic damage.
Please visit the website product page to download the full user guide
including specification and warranty terms & conditions.
www.wyrestorm.com
Cat5e/6 Cable
Performance Guide
EX-1UTP-IR-70
0ft
328ft
32ft
65ft
98ft 131ft 164ft 197ft 230ft 262ft 295ft
0m
100m
10m
20m 30m
40m 50m
60m 70m
80m 90m
Cat5e Wiring Guide
The quality of termination for every RJ45 is
essential. Poor terminations leads to intermittent
performance and longer install times.
