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X. After-sale service
Dear Customer:
Thank you for purchasing our products, "customer satisfaction as the only standard" is our
company's service concept. To protect your legal rights and eliminate the worry about using, our
company made the following commitments and provides you with comprehensive and standard
warranty services in turn.
(A) The warranty range:
From the date of purchasing, a three years’ warranty for host when failure in normal use, one year
warranty for energy pad and other accessories except for consumable and natural reduce
consumption materials.
Entrust repair within warranty
1. Please refer to “Common trouble and remedy" for processing firstly.
2. If you still can not rule out failure, please kindly contact our service department
3. Please provide maintenance service guarantee
(B) The following conditions are not included in warranty,
our company will charge on some extent for repair.
1)
One can not provide the product warranty document and warranty card.
2)
The damage caused by careless or incorrect use.
3)
The machine failure is due to disassemble by oneself.
4)
Due to damage caused by natural disasters.
5)
The user who expiring the warranty period will be charged for materials fees
properly.
6)
Failure or damage due to accidental factors or man-made factors (scratch, soaking,
secretly replacing the configuration, etc.)Instrument outer case, brochures, packaging
and other accessories.
7)
Instrument enclosure, user manual, package and other accessories.
Informing to the user:
Please fill in the product maintenance list in details after purchasing this product so that we could
