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Cordless Chain Saw EN
19
TROUBLESHOOTING TABLE
The following table gives checks and actions that you can perform if your machine does not operate correctly.
If these do not identify/remedy the problem, contact your service agent.
WARNING: Switch off and remove plug from power source before investigating fault.
Symptom Possible Cause Remedy
Chain saw fails to
operate
Low battery charge. Charge both the battery packs.
Chain break not in the proper
position.
Check to see if the chain break is in position
2. Refer to CHAIN BREAK for details.
Fuse faulty. Replace fuse.
Chain saw
operates
intermittently
Over heating
Place the machine in a cool, ventilated place
to cool it down
Applying too much pressure while
cutting.
Applying relatively less pressure while
cutting
Loose connection.
Contact service agent 1-866-354-WORX
(9679).
Internal wiring defective.
On/off switch defective.
Dry chain
No oil in reservoir Refill oil
Vent in oil filler cap clogged Clean cap
Oil passage clogged Clean oil passage outlet
Kickback Brake/Run
Down Brake
Brake does not stop chain Contact service agent
Chain/chain bar
over-heats
No oil in reservoir Refill oil
Vent in oil filler cap clogged Clean cap
Oil passage clogged Clean oil passage outlet
Chain is over tensioned Adjust chain tension
Dull chain Sharpen chain or replace
Chain saw rips,
vibrates, does not
saw properly
Chain tension too loose Adjust chain tension
Dull chain Sharpen chain or replace
Chain worn out Replace chain
Chain teeth are facing in the wrong
direction
Reassemble with chain in correct
direction
FOR BATTERY TOOLS
The ambient temperature range for the use and storage of tool and battery is 0 o C-45 o C.
The recommended ambient temperature range for the charging system during charging is 0 o C-
40 o C.