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AFTER SALES SUPPORT
1300 889 028 (toll free)
e-mail:
MODEL No.:
TRD18MA.9 • 8307 • 06/2019
13. FAQ/Troubleshooting
Fault
Cause
Remedy
The Battery pack
gets warm when
charging.
It’s a result of the
stepping down of the
chemical reactions inside
the batteries during the
charging process.
This is normal.
The fault cannot
be rectified.
The tool needs to be
repaired.
Return the tool to an
authorized dealer for
repair.
Mobile device
cannot be linked
to the radio by
Bluetooth.
The radio has already
been linked to
another device.
Check and disconnect the
Bluetooth connectivity of
the other device.
The device is placed
too far away from the
radio.
Place nearer to the radio.
Defective Bluetooth
function.
Contact Customer Service.
Strong
electromagnetic
interference in the
environment
Check what the source
of interference is. It may
be charger or computer
or any high-powered
household electrical
appliances. Place the radio
far away from the source.
The speaker
switches off
automatically.
Low battery.
Charge the battery, or use
the adapter directly
Defective battery.
Contact Customer
Service, or the battery
manufacturer.
For further inquiries or issues associated with your tool, call our Customer
Service on 1300 889 028 or email us at [email protected]
