29
AFTER SALES SUPPORT
t
0151 649 1500
(Charged at local rates)
www.einhell.co.uk
D
1890 946 6244
WZAS 14,4/1 Li
XI/18/2012
8
Guarantee Certificate
Dear Customer,
All of our products undergo strict quality checks to ensure that they reach you in perfect
condition. In the unlikely event that your cordless drill/screwdriver develops a fault, please contact
our service department at the address shown on this guarantee card. You can also contact us by
telephone using the service number shown below. Please note the following terms under which
guarantee claims can be made:
1.
Our guarantee covers only problems caused by material or manufacturing defects, and it is
restricted to the rectification of these defects or the replacement of the equipment.
It does not cover replacement work for transport damage, damage caused by failure to
follow the assembly and operating instructions, damage through misuse or incorrect
applications, damage caused by failure to follow the maintenance and safety instructions,
damage resulting from the use of force and external effects, or the normal wear and tear
which arises during the proper use of the product.
The guarantee is rendered null and void if any attempt is made to tamper with the equipment.
2.
No guarantee claims will be accepted after the end of the guarantee period. This also
applies if an on-site service is used.
The guarantee is valid for a period of three years starting from the purchase date. Keep your sales
receipt in a safe place, as it is your proof of purchase.
Your statutory rights are not affected by this guarantee. During the guarantee period you can
report defective equipment by phone or by writing to the service address below. We will arrange
as soon as possible for the defective equipment to be picked up from your address at no charge
and will then supply you with a new or repaired replacement free of charge. Of course you can
also return the defective equipment to the address below yourself (carriage forward).
Please prepare the equipment for the pick-up service (pack it in the original box or comparable
box). You can make the arrangements for the pick-up yourself at the website below.
Please note that you or someone acting on your behalf must be available throughout the pick-up
day. Don‘t forget to specify a pick-up address.
During non-office hours you can leave your phone number and we will call you back on the next
work day.
After the guarantee period has elapsed you can still send a defective item to the address below for
repair. When the guarantee period has ended, you must pay the costs of all repairs.
Einhell UK
Unit 5,
Morpeth Wharf, Twelve Quays,
Birkenhead,
Wirral,
CH41 1LF
XI/18/2012
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30.07.12 08:50