21. TROUBLESHOOTING
21
Troubleshooting
21.1 Turning ON
When the power cable is plugged in, the LED should begin flashing. If nothing happens, please check you power
supply. A stable power supply is essential for correct functioning of the device.
It is not recommended to often turn on and off the cryogenic cooling on the thermal camera as this might shorten
the lifespan of the device.
21.2 Reset button
On side of the GIS 320 device, a reset button is present. This button has two functions.
If the reset button is held down during device startup, the device should go directly into Safe Mode as
described in the next section.
Holding the reset button for 15 seconds while the camera is already running (but even if no image is
produced) should reset the device to factory default state.
To actuate the reset button, use a fine pointed object such as a toothpick or an unfolded paperclip.
Figure 21.1: Reset button.
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Revision 210427 EN, 27
th
Apr, 2021
All pictures are only for illustration.
Real values may vary.
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