Thank you for purchasing a Worcester gas-fired boiler.
Worcester boilers are made by Worcester Heat Systems and
the strictest quality control standards are demanded throughout
every stage of production.
Indeed, Worcester Heat Systems have led the field in
innovative appliance design and performance for more than 30
years.
The result is that your
new Worcester boiler
appliance offers you the
very best of everything -
quality, efficiency,
economical running costs,
proven reliability and
value for money.
What’s more, you also
have the assurance of our
no-nonsense 1 year parts
and labour guarantee.
And it’s backed up by
Worcester Care Call - a
complete maintenance scheme to keep your boiler operating at
peak condition and efficiency.
No wonder that more and more people are agreeing that
when it is gas, it has to be a Worcester boiler.
15
EXCELLENCE COMES
AS
STANDARD
Page No.
Operating Instructions
....................................3-11
Fault and Breakdowns 12
Maintenance and
Extended Warranty
Information ............13-14
Guarantee Details ...
15-16
CONTENTS
2
14
YOUR WORCESTER
BOILER
GUAR
ANTEE
This appliance is guaranteed against faulty materials or
workmanship for a period of twelve calendar months from the
date of installation subject to the following conditions and
exceptions.
1.That during the currency of this
guarantee any components of the
unit which are proved to be faulty
or defective in manufacture will be
exchanged or repaired free of
material charges and free of labour
charges by Worcester Heat Systems
Limited.
2.That the householder may be asked
to prove the date of installation,
that the appliance was correctly
commissioned and, where
appropriate, the first 12 month
service has been carried out to the
satisfaction of Worcester Heat
Systems Limited when requested.
3.That any product or part thereof
returned for servicing under the
guarantee must be accompanied by
a claim stating the Model, Serial
Number, Date of Installation.
4.That Worcester Heat Systems
Limited will not accept
responsibility for damage caused by
faulty installation, neglect, misuse
or accidental damage, the non-
observance of the instructions
contained in the installation and
Operating Instructions Leaflets.
5.That the appliance has been used
only for normal domestic purposes
for which it was designed.
6.That this guarantee applies only to
equipment purchased and used in
mainland Great Britain.
This guarantee is given in addition to all your normal statutory rights.
GENERAL
INFORMATION
GAS SAFETY (INSTALLATION AND USE)
REGULATIONS 1998
It is the law that all gas appliances must be installed by a
competent person in accordance with the above regulations. Failure to
install appliances correctly could lead to prosecution. It is in your
interest and that of safety to ensure compliance with the law. The
manufacturers notes must not be taken, in any way, as over-riding
statutory obligations.
WARNING:
This appliance must be earthed and protected by a 3
amp fuse.
ELECTRICITY
SUPPLY: 230V ~ 50Hz
IMPORTANT:
To get the best from your Worcester boiler please
read these instructions carefully.
In the event of a fault the appliance should not be used until the
fault has been corrected by a competent person.
BENCHMARK
The Benchmark initiative is the new code of practice to
encourage the correct installation, commissioning and servicing of
domestic central heating boilers and system equipment.
The ‘log-book’ is a vital document that must be completed by the installer
at the time of installation and handed to the householder. It confirms that
the boiler has been installed and commissioned according to the
manufacturers instructions.
Without the completion of the log-book, manufacturers may refuse to
respond to a call-out from a householder, who will be advised that he or
she must call back the installer, who has not fulfilled his obligations to
record the information required by the initiative.
It is important that:
The services and the system are properly flushed as specified.
The user is clearly instructed on the correct operation of the appliance.
The benefits of regular servicing are explained – to maintain the efficiency
and extend the life of the appliance.
GENERAL DESCRIPTION
The Worcester boilers provide a heat output of between 9-15kW
(15CBi) and 15-24kW (24CBi) and contain a temperature control and all
the appropriate safety controls. They are suitable for fully pumped
open vent or sealed systems.
They can be connected to a domestic hot water supply system
through an external S or Y plan system.
3
SERVICE CENTRES
NOTE:
Should you have a service request outside normal office hours, please
leave a recorded message giving as much information as possible to assist
the administrator to deal with your request.
If the visit of an engineer is necessary your administrator will confirm any
arrangement made.
Sc Scotland
(01506) 441687
NW North West
(01625) 614308
E
Eastern
(01246) 861853
W
Western
(01905) 754701
SE
South East
(01494) 432690
SW South West
(01392) 493561
0345
256206
8.30am
TO
4.30 p.m.
Region
Telephone
Fax
Operating
Hours
(Mon-Fri)
We have Service Centres situated throughout the country.
If you have a service request simply call our local rate number above and your
request will be routed to your Regional Service Centre.
