1
Self-Supervision Messages
The protection device supervises its normal operation by executing various self-supervision checks during runtime of the device.
When the protection device has detected a problem, the system LED starts flashing alternating red and green, and a message is recorded
in the internal memory.
Please check the self-supervision messages under [Operation / Self-Supervision / Messages].
Furthermore, the following messages are directly related to IT security:
SE 37
, SW 6
, SW 7
, SW 8
, SI 4
, SI 5
, SI 7
, SI 10
.
These security-related messages can also be viewed at the menu path [Operation / Security / Security Logger].
1.1
Self-Supervision – Error Messages
Description
Information
Corrective Action
SE 1 Abort
The device underwent an unscheduled restart.
Get in contact with our service-team.
You will be supplied with a tool for error analysis.
SE 2…4 Problem w. resources
Critical level of internal resources. It is not possible for
the user to take any actions.
Get in contact with our service-team.
You will be supplied with a tool for error analysis.
SE 5…10
– reserved for future use –
—
SE 11 FRAM defective
Hardware: FRAM defect. The device will be set out-of-
service on next reboot, and it will have to be sent for
repair.
Send the device for repair.
SE 12 Battery low
The battery for buffering the real time clock is low.
The battery can be exchanged by the manufacturer. There's no
impact on the functionality of the device if the battery breaks
down, except for the buffering of the clock while the unit is in
de-energized condition.
SE 13…14
– reserved for future use –
—
SE 15 Problem w. resources
Critical level of internal resources. It is not possible for
the user to take any actions.
Get in contact with our service-team.
You will be supplied with a tool for error analysis.
4
Troubleshooting Guide
HPT-3.6-EN-TSG
1 Self-Supervision Messages
