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Troubleshooting Guide

wolfappliance.com

Troubleshooting

If your Wolf microwave oven is not operating properly, use

the following troubleshooting guide before calling Wolf

factory certified service. This guide will save you time and

trouble and may help you avoid the expense of a service

call.

Microwave oven does not operate.

•

Check the household fuse or circuit breaker to see if it

has been blown or tripped. A power outage may also

have caused a disruption in service.

•

No electricity is being supplied to the microwave oven.

Make sure the power cord is plugged in. Have an

electrician verify that the unit is connected to a proper

electrical circuit.

•

Microwave oven is in demo mode. Refer to page 17

for steps to cancel demo mode.

Food in microwave oven is not heating.

•

Check controls to make sure they have been set

properly.

•

Microwave oven is in demo mode. Refer to page 17

for steps to cancel demo mode.

Time in visual display counts down very rapidly.

•

Microwave oven is in demo mode. Refer to page 17

for steps to cancel demo mode.

Interior light does not work.

•

Light bulb is loose or burned out. Contact Wolf factory

certified service.

Touch controls will not operate.

•

Control panel lock is on. Refer to page 16 to unlock.

Display flashes.

•

Power failure. Touch STOP/CLEAR and reset the clock.

If the oven was in use, you must reset the cooking

function.

Radio or TV interference caused by the microwave oven.

•

Make sure the oven is on a different electrical circuit,

relocate the radio or TV as far away from the oven as

possible or check position and signal of receiving

antenna.

Содержание MW24

Страница 1: ...USE CARE GUIDE Microwave Oven ...

Страница 2: ...lfappliance com for the most up to date information IMPORTANT NOTE Throughout this guide dimensions in parentheses are millimeters unless otherwise specified Important Note To ensure the safe and efficient use of Wolf equipment please take note of the following types of highlighted information throughout this guide IMPORTANT NOTE highlights information that is especially important CAUTION signals ...

Страница 3: ... the end of this guide and refer to it should service become necessary PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY Do not attempt to operate this microwave oven with the door open since open door operation can result in harmful exposure to microwave energy It is impor tant not to defeat or tamper with the safety interlocks Do not place any object between the microwave oven...

Страница 4: ... this appliance This type of oven is specifically designed to heat cook or dry food It is not designed for industrial or laboratory use IMPORTANT SAFETY INSTRUCTIONS AND PRECAUTIONS READ ALL INSTRUCTIONS BEFORE USING THE APPLIANCE As with any appliance close supervision is neces sary when used by children Do not operate this appliance if it has a damaged cord or plug if it is not working properly ...

Страница 5: ... container to stand in the microwave oven at least for 20 seconds before removing the container Use extreme care when inserting a spoon or other utensil into the container SAVE THESE INSTRUCTIONS Safety Instructions and Precautions 5 wolfappliance com TO REDUCE THE RISK OF FIRE IN THE OVEN Do not overcook food Carefully attend appliance when paper plastic or other combustible materials are placed ...

Страница 6: ...ety door latches Always have food in the microwave oven when it is on to absorb the microwave energy Never use the microwave oven without the turntable and support Never turn the turntable over so that a large dish can be placed in the oven The turntable will turn both clockwise and counterclockwise If the oven light fails consult Wolf factory certified service When using the microwave oven at pow...

Страница 7: ...ature SAVE THESE INSTRUCTIONS FOOD Check foods to see that they are cooked to USDA recommended temperatures 160 F 70 C Fresh pork ground meat boneless white poultry fish seafood egg dishes and frozen prepared food 165 F 75 C Leftovers ready to reheat refrigerated and deli and carry out fresh food 170 F 75 C White meat of poultry 180 F 80 C Dark meat of poultry To test for doneness insert a meat th...

Страница 8: ...th timer up to 99 minutes 99 seconds English French and Spanish language options Menu label and food guide Interior light and window in door One touch door open pad Safety door latches will not allow oven to operate unless door is closed Control panel can be deactivated or locked Two and five year residential warranty exclusions apply see warranty at the end of this guide STANDARD MICROWAVE OVEN M...

Страница 9: ... the time of day will be displayed If the HELP indicator is lighted in the display touch the HELP pad on the control panel for a specific cooking hint which may assist you Refer to the illustration below Convenience Pads Timer Clock Pad Power Level Pad Visual Display Help Pad Sensor Cooking Pads Number Pads Add Minute Pad Quick On Start Pad Stop Clear Pad Control panel Visual display Help Indicato...

Страница 10: ...oven does not require the enclosure FREESTANDING APPLICATION You will use the microwave oven frequently so plan its freestanding location for ease of use If possible allow for counter space on at least one side of the oven Allow at least two inches 5 cm on the sides top and at the rear of the oven for air circulation UNPACK THE MICROWAVE OVEN Remove and recycle all packing materials from the exter...

Страница 11: ...n to see if it is wired with correct polarity Verify that the outlet provides 120 volts and is properly grounded IMPORTANT NOTE Wolf cannot accept any liability for damage to the microwave oven or personal injury resulting from failure to observe the correct electrical connection procedures GROUNDING PLUG GROUNDED ELECTRICAL OUTLET Grounded electrical supply EXTENSION CORD If it is necessary to us...

Страница 12: ...3 Set the clock TOUCH STOP CLEAR TO Clear the display and return the time of day to the display Cancel the timer Stop the oven temporarily during time cooking Erase if you make a mistake during programming Cancel a program during cooking touch twice for time cooking Time of Day Clock TO SET THE CLOCK 1 Touch TIMER CLOCK and number 2 The display will show 2 Touch number pads for the time of day and...

Страница 13: ...R LEVEL x2 90 POWER LEVEL x3 80 POWER LEVEL x4 Medium High 70 POWER LEVEL x5 60 POWER LEVEL x6 Medium 50 POWER LEVEL x7 40 POWER LEVEL x8 Medium Low Defrost 30 POWER LEVEL x9 20 POWER LEVEL x10 Low 10 POWER LEVEL x11 0 Multiple Sequence Cooking The microwave oven can be programmed for up to four automatic cooking sequences switching from one power level setting to another automatically Suppose you...

Страница 14: ...Touch ADD MINUTE within 1 minute after cooking closing the door touching STOP CLEAR or during cooking Add minute cannot be used with sensor cooking or the keep warm feature 1 00 Timer The microwave oven features an independent timer that can be set up to 99 minutes 99 seconds Suppose you want to time a 3 minute phone call 1 Touch TIMER CLOCK and the number 1 2 Enter time by touching numbers 3 0 0 ...

Страница 15: ... ON START Oven stops immediately Touch QUICK ON START within 3 minutes after cooking closing the door or touching STOP CLEAR Quick on can only be used three times in a row If more times are needed open and close the door or touch STOP CLEAR Note the time it takes for frequently used foods and program that time for future reference Time Adjustment The time adjustment feature allows you to add more ...

Страница 16: ...ill show END KEEP WARM 15 00 MANUAL COOKING Suppose you want to cook a cup of soup for 2 minutes at 70 and keep the soup warm for 15 minutes 1 Enter cooking time by touching numbers 2 0 0 2 Touch POWER LEVEL 4 times for 70 power 3 Touch KEEP WARM Enter desired time by touching numbers 1 5 0 0 4 Touch QUICK ON START 5 The operation will start When cooking time is complete an audible tone will sound...

Страница 17: ...s feature programs your oven to begin cooking auto matically at a designated time of day Before setting make sure the clock displays the correct time of day Suppose you want to start cooking a stew for 20 minutes on 50 at 4 30 1 Touch HELP and number 3 for auto start Then enter the start time by touching numbers 4 3 0 2 Touch TIMER CLOCK 3 Enter cooking time 2 0 0 0 Then touch POWER LEVEL 6 times ...

Страница 18: ...CK ON OFF The oven can be set so that the time of day clock does not show in the display 1 To turn the clock display off touch HELP number 5 and STOP CLEAR 2 To cancel and restore the clock touch HELP number 5 and QUICK ON START Demonstration Mode During demonstration mode cooking operations and specific special features can be demonstrated with no power in the microwave oven To start demonstratio...

Страница 19: ... spattering and help foods to cook evenly Shield any thin areas of meat or poultry with small flat pieces of aluminum foil to prevent overcooking before dense thick areas are cooked thoroughly Refer to cookware suggestions on page 20 Stir foods from outside to center of dish once or twice during cooking if possible Turn foods over once during microwave cooking to speed cooking of foods such as chi...

Страница 20: ...en and microwave on HIGH for 30 seconds If the dish becomes very hot do not use for microwave cooking Ideal coverings for use in the microwave oven Paper towels are good for covering foods for reheating and absorbing fat while cooking bacon Wax paper can be used for cooking and reheating Plastic wrap that is specially marked for microwave use Do not allow plastic wrap to touch food Vent so steam c...

Страница 21: ...n thigh Place on rack Cover with plastic wrap Turn over halfway through cooking time Turkey whole up to 10 lbs 4 5 kg Med 50 9 14 min per lb 450 g 180 F 80 C in thigh Place breast side down on rack Cover with plastic wrap Turn over halfway through cooking time Turkey breast bone in or boneless Med 50 8 15 min per lb 450 g 170 F 75 C Place on rack Cover with plastic wrap Turn over halfway through c...

Страница 22: ...s 3 minutes uncovered Place in 2 qt 2 L casserole dish with no water Cover Rearrange or stir after 3 minutes Uncover during standing time Brussels sprouts fresh 4 cups 600 g 6 8 minutes 3 minutes Place in 2 qt 2 L casserole dish with 1 4 cup 60 ml water Cover Stir after 2 minutes Cabbage shredded wedges 1 lb 5 kg 1 lb 5 kg 6 10 minutes 10 12 minutes 2 minutes 3 minutes Place in 2 qt 2 L casserole ...

Страница 23: ... qt 1 L casserole dish with 1 4 cup 60 ml water Cover Stir after 3 minutes Potatoes boiled 4 medium 8 10 minutes 3 minutes Peel and quarter Place in 2 qt 2 L casserole dish Cover Stir after 5 minutes Spinach fresh 1 lb 5 kg 4 6 minutes 2 minutes Prick Place on paper towel Turn over after 4 minutes Squash Acorn fresh Zucchini fresh 1 whole 2 cups 300 g 4 6 minutes 2 3 minutes 5 minutes 1 minute Sli...

Страница 24: ...3 5 MINUTES LET STAND PRESS START BONELESS CHICKEN 1 0 POUND SELECT FOOD AUTO DEFROST Auto defrost automatically defrosts specific foods and weights found in the auto defrost guide on page 26 Use numbers 4 8 for auto defrost Suppose you want to defrost a 2 pound 900 g steak using auto defrost 1 Touch DEFROST 2 Touch number 5 to select steak 3 Touch numbers 2 and 0 for 2 0 lbs 4 Touch QUICK ON STAR...

Страница 25: ...ugh to remove from the plastic in order to place in a microwave safe dish MANUAL DEFROST If the food that you wish to defrost is not listed in the super defrost or auto defrost guides on the following page or is above or below the amount listed you need to defrost manually You can defrost any frozen food either raw or previously cooked using power level 3 Estimate defrost time and touch POWER LEVE...

Страница 26: ... 230 g 1 8 kg After each stage rearrange and if there are warm or thawed portions shield with small flat pieces of aluminum foil Remove any meat or fish that is almost defrosted Let stand covered for 10 20 minutes 6 Chicken Pieces 1 2 3 lb 230 g 1 4 kg After each stage rearrange pieces or remove portions that become warm or thawed Let stand covered for 10 20 minutes 7 Roast 2 4 lb 9 1 8 kg Start d...

Страница 27: ...n the oven will turn off and the time of day will be displayed If the sensor does not detect vapor properly when cooking other foods an error message will appear and the oven will turn off Check food temperature after cooking If additional time is needed continue to cook manually Each food has a cooking hint Touch HELP when the HELP indicator is lighted in the display More or less food than the qu...

Страница 28: ...sh and place in casserole dish Add no water if vegetables have just been washed Cover with lid for tender vegetables Use plastic wrap for tender crisp vegetables Touch FRESH VEGETABLES number 1 and QUICK ON START After cooking stir if possible Fresh Vegetables Hard Carrots sliced Corn on the cob Green beans Winter squash diced Winter squash halves 1 4 11 2 lb 115 g 7 kg 2 4 pieces 1 4 11 2 lb 115 ...

Страница 29: ... Poultry Bone in 1 2 3 lb 230 g 1 4 kg Arrange pieces with meatiest portions toward outside of glass dish or microwave safe rack Cover with vented plastic wrap Touch POULTRY number 2 and QUICK ON START After cooking let stand covered 3 to 5 minutes Dark meat should be 180 F 80 C and white meat should be 170 F 75 C Fish and Seafood 1 4 2 lb 115 g 9 kg Arrange in ring around shallow glass dish roll ...

Страница 30: ...auce with cooked shrimp Serve sauce over cooked pasta Sprinkle with parmesan cheese Cranberry Fluff Makes 6 to 8 servings Ingredients 2 cups 300 g fresh cranberries 1 cup 240 ml water 3 4 cup 150 g sugar 3 oz carton 85 g orange flavored gelatin 1 2 pint 240 ml whipping cream whipped or 8 oz carton 230 g non dairy whipped topping Method Combine cranberries water and sugar in a 2 quart 2 L casserole...

Страница 31: ...h plastic wrap Microwave using POULTRY bone in Serve chicken over rice Glazed Apple Slices Makes 6 to 8 servings Ingredients 1 4 cup 45 g firmly packed brown sugar 3 Tbsp 45 ml butter or margarine 2 Tbsp 30 ml apricot preserves 1 2 tsp 2 ml ground nutmeg 1 4 tsp 1 ml salt 1 2 cup 100 g sugar 3 4 cup 180 ml orange juice 1 Tbsp 15 ml cornstarch 4 baking apples about 11 2 lbs 7 kg peeled and sliced i...

Страница 32: ... drain To meat mixture add zucchini tomatoes with their liquid tomato paste beans and corn Microwave covered using SENSOR REHEAT Mexican Seasoned Potatoes Makes 6 to 8 servings Ingredients 4 medium baking potatoes 8 oz 230 g each 1 4 cup 60 ml olive oil 1 Tbsp 15 ml instant minced onion 1 2 tsp 2 ml salt 1 2 tsp 2 ml chili powder 1 2 tsp 2 ml oregano leaves 1 4 tsp 1 ml ground cumin Method Cut eac...

Страница 33: ...h tartar or cocktail sauce if desired Creole Corn Makes 6 servings Ingredients 2 tsp 10 ml oil 1 2 cup 75 g chopped celery 1 2 cup 75 g chopped green pepper 16 oz can 455 g tomatoes 4 oz can 115 g mushroom stem and pieces drained 1 tsp 5 ml firmly packed brown sugar 1 2 tsp 2 ml onion powder 1 4 tsp 1 ml garlic powder Salt and pepper to taste 16 oz pkg 455 g frozen corn Method In 2 quart 2 L casse...

Страница 34: ... cooking follow directions in the display PRESS START 2 SERVINGS SEE LABEL SELECT FOOD NUMBER OF SERVINGS ENTER NUMBER HOT CEREAL The rolls and muffins setting has two choices Follow directions in the display to choose desired option BREAKFAST can be programmed with more or less time adjustment Touch POWER LEVEL once or twice before touching QUICK ON START Each food has a cooking hint Touch HELP w...

Страница 35: ...ng guidelines in any microwave book PRESS START 2 CUPS FOR CUPS PRESSING 2 CONTINUE REHEAT SEE LABEL SELECT FOOD NUMBER DINNER AND RECIPES DINNER and RECIPES offer five simple to prepare but great tasting meals Follow the specific directions on the recipe card and in the interactive display Suppose you want to use DINNER to cook Saucy Chicken 1 Touch DINNER 2 Select desired DINNER setting by touch...

Страница 36: ...amount of water or milk To prevent boil overs it is very important to choose a large container because microwave cooking of cereal causes high boiling If the oven stops stir and touch QUICK ON START After cooking stir and let stand covered for 2 minutes 4 Heat Rolls Muffins Fresh 1 10 pieces Frozen 1 10 pieces Use this pad to warm rolls muffins biscuits bagels etc Large items should be considered ...

Страница 37: ... frozen microwave pizza Remove from package and unwrap Follow package directions for use of package and or silver crisping disk 5 Frozen Sandwich 3 6 oz 85 170 g Use for frozen microwaveable sandwiches Remove from package and follow directions for placing in the oven Not necessary to enter amount Lunch Guide FOOD AMOUNT PROCEDURE Make Coffee or Tea 1 4 cups 240 960 ml Use for heating COLD tap wate...

Страница 38: ...ed pepper seeded and cut into 2 51 thin strips 20 oz can 565 g pineapple chunks drained Stir to combine Cover Touch QUICK ON START At end stir again Serve on cooked rice Saucy Chicken Makes 6 servings Place in a 3 quart 3 L casserole dish 1 Tbsp 15 ml oil 1 2 lb 230 g mushrooms sliced 1 onion chopped 1 Tbsp 15 ml minced garlic Stir well and cover Touch DINNER number 1 to select Saucy Chicken and t...

Страница 39: ...bles Top all with 2 Tbsp 30 ml toasted sesame seeds Touch QUICK ON START At end allow to stand covered for 3 to 5 minutes Serve with buttered rice pasta or potatoes garnished with parsley Fiesta Chili Makes 6 servings Place in a 3 quart 3 L casserole dish 11 4 lbs 6 kg ground turkey 1 2 cup 75 g diced onions 1 2 cup 75 g diced red pepper Break up turkey and stir in onions and red pepper Cover Touc...

Страница 40: ...ed pie plate 1 2 lb 230 g mushrooms sliced 3 4 cup 110 g chopped onion 1 Tbsp 15 ml minced garlic 1 4 lb 115 g chopped low fat smoked sausage Cover with plastic wrap Touch DINNER number 5 to select Healthy Fritta and then touch QUICK ON START At pause drain and set aside In a medium bowl combine and stir together well 3 large eggs 1 2 cup 120 ml nonfat sour cream 1 Tbsp 15 ml dijon mustard 1 2 tsp...

Страница 41: ... casserole dish 6 cups 1 4 L very hot tap water Cover Touch RECIPES number 3 to select Italian Salad and then touch QUICK ON START At pause add 8 oz 230 g tricolored rotini or fusilli pasta 1 tsp 5 ml oil Do not cover Touch QUICK ON START At end drain pasta and set aside To cook chicken place in greased 9 229 pie plate 1 lb 5 kg boneless chicken breast cut into 1 25 thin strips Cover Touch QUICK O...

Страница 42: ...oni Makes 6 servings To cook macaroni place in 3 quart 3 L casserole dish 6 cups 1 4 L very hot tap water Cover Touch RECIPES number 4 to select Tuna Macaroni and then touch QUICK ON START At pause add 2 cups 280 g elbow macaroni 1 tsp 5 ml oil Do not cover Touch QUICK ON START At end drain macaroni and set aside in the casserole dish Combine in bowl 103 4 oz can 305 g cream of celery soup 1 2 cup...

Страница 43: ... with a soft damp cloth any food spatters from the surface of the cover immediately after they occur Built up spatters may overheat and cause smoke or possibly catch fire Do not remove the waveguide cover Disconnect the power cord before cleaning or leave the door open to inactivate the oven during cleaning EXTERIOR Clean exterior surfaces of the microwave oven with mild soap and water rinse and d...

Страница 44: ...ck of dishwasher for the turntable support The turntable motor shaft is not sealed so excess water or spills should not be allowed to stand in this area ODOR REMOVAL Occasionally a cooking odor may remain in the microwave oven To remove combine 1 cup 240 ml water grated peel and juice of one lemon and several whole cloves in a 2 cup 480 ml glass measuring cup Boil for several minutes using 100 pow...

Страница 45: ... Refer to page 17 for steps to cancel demo mode Food in microwave oven is not heating Check controls to make sure they have been set properly Microwave oven is in demo mode Refer to page 17 for steps to cancel demo mode Time in visual display counts down very rapidly Microwave oven is in demo mode Refer to page 17 for steps to cancel demo mode Interior light does not work Light bulb is loose or bu...

Страница 46: ...umbers of your unit are printed on the enclosed Wolf product registration card If you provide us with your e mail address we will send you exciting new product updates and recipes as they become available along with information on special events Model Number Serial Number Installation Date Wolf Factory Certified Service Phone Authorized Wolf Dealer Phone The information and images in this guide ar...

Страница 47: ...es only to products installed for normal residential use The warranty applies only to products installed in any one of the fifty states of the United States the District of Columbia or the ten provinces of Canada This warranty does not cover any parts or labor to correct any defect caused by negligence accident or improper use maintenance installation service or repair THE REMEDIES DESCRIBED ABOVE...

Страница 48: ...WOLF APPLIANCE INC P O BOX 44848 MADISON WI 53744 WOLFAPPLIANCE COM 800 222 7820 819440 REV A TINSEB289MRR2 5 2011 ...

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