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Page 32

Problem

Possible Cause

Test/Action

Popping noise at burner
assembly during simmer mode

Burner assembly damaged or dirty with food
debris

Replace or clean the burner assembly.

Burner assembly cracked or warped

Replace the burner assembly.

Supply gas impurities

Especially common with LP gas. If possible, try a
different gas supply.

Flame appearance on burner
assembly or assemblies

Tall flame

Yellow flame

Pulsing flames

Port holes in burner assembly not to specification,
damaged, or dirty

Replace or clean the burner assembly.

Incorrect gas orifices

Check the stamp number on the orifices.

Gas pressure

Check the gas pressure with a manometer.

Secondary gas regulator within 10 ft of unit
regulator

The secondary regulator and unit regulator should
be at least 10 ft apart.

Unit regulator damaged

Check the gas pressure with a manometer.

No knob or lighted knob display

No light in light module

Check for 120 VAC to the DC rectifier.

Check for 16 VDC from the DC rectifier.

Check the light module for continuity.

GAS PRESSURE TESTING

Testing gas supply pressure to a unit is a critical tool in properly
diagnosing a problem. Gas supply pressure issues are
common, and many times they are the root cause of recurring
issues. On CG units, each burner has an individual spark
module. There are no fuel-to-air ratio adjustments. Intermittent
sparking issues, flame quality issues, and ignition issues that
affect all burners are almost always related to gas pressure or
the supply regulator. Because there are also three different sizes
of burner assemblies on each unit, pressure issues can affect
different sizes of burners in different ways. Gas pressure must
be checked by the method listed. The reason for this is so that
recorded pressures can be used to diagnose a specific issue.

Natural Gas Specifications

The supply pressure to the inlet of the unit regulator must be

between a minimum of 7” water column (wc) and a maximum of

14” wc.
The outlet of the regulator must be 5” +.5" wc/-0.0" wc.
The maximum pressure drop from maximum flow to low flow

must be less than .5” wc.

Liquid Propane Specifications

The supply pressure to the inlet of the unit regulator must be

between a minimum of 11” wc and a maximum of 14” wc. The

outlet of the regulator must be 10” +.5" wc/-0.0" wc.
The maximum pressure drop from maximum flow to low flow

must be less than .5” wc.

Connecting to the Unit Manifold

To check pressure on a CG unit:
1

Uninstall the unit.

2

Remove the burner pan.

3

Once the burner pan is removed, reassemble the burners.

  WARNING

Do not over-tighten the burner assembly

screws. The burner is designed to have the

burner pan between the burner assembly and

the orifice holder. A small amount of gas

leakage is normal during testing.

4

Disconnect the main gas tube from a 9.2K orifice holder,

and connect the manometer to the main gas tube. Set the

burner to High.

Static Pressure

Static pressure is the gas pressure when there is no gas

movement. Taking this pressure is not an effective diagnostic

tool. Pressure will equalize across any regulator in the gas

supply system. It is not possible to determine what pressure

should be recorded when checking any part of unit by static

pressure.

Low Flow Pressure

Low flow pressure is manifold pressure on the unit taken when

there is minimum gas flow. This pressure will provide an idea if

the unit regulator is operating properly. Low flow pressure must
be within 

PLUS

 .5” wc and 

MINUS

 0.0” wc of the

designated manifold pressure. Low flow pressure on CG units is

obtained by lighting one of the 9.2K burners in the simmer

range, while connected to the other 9.2K burner main gas line.

Example:

 Low flow manifold pressure reading taken with left

rear burner on low simmer on CG365T/S with natural gas was

5.4” wc. Low flow pressure is good. It falls in range of 5” wc -

5.5" wc.

Example:

 Low flow manifold pressure reading taken with

right front burner on low simmer on CG304P/S-LP with liquid

propane (LP) was 9.7” wc. Low flow pressure is bad. Outside of

range of 10” wc - 10.5" wc.

Maximum Flow Pressure

Maximum flow pressure is the manifold pressure when all

burners are set to High. It is normal for the pressure to drop

slightly. The difference in pressure from the low flow pressure to

the maximum flow pressure must be less than .5" wc.

CG Contemporary Gas Cooktop Service Manual

Troubleshooting Guide

 

service.subzero.com

828389 REV. A     06/2018

31

 

Содержание CG365P/S

Страница 1: ...General Information 2 Component Access Removal 4 Troubleshooting Guide 31 Technical Data 34 Wiring Diagrams 35 subzero com 800 222 7820 CG Contemporary Gas Cooktop Service Manual ...

Страница 2: ... nor any information or images contained herein may be copied or used in whole or in part without the express written consent of Wolf Appliance Inc Wolf Appliance Inc all rights reserved WOLF PRODUCT RATING PLATE INFORMATION For CG Gas Cooktops the product rating plate is located below the unit Product Rating Plate Important information for each product is listed on the product rating plate Rating...

Страница 3: ...laimsAndOrderProcessing Pages WarrantyInfo Warranties start on the day of product installation Search for warranty and service information by serial number customer last name and address using Unit History at http service subzero com Tools UnitHistory CG Contemporary Gas Cooktop Service Manual General Information service subzero com 828389 REV A 06 2018 2 ...

Страница 4: ...dule to the igniter bracket 3 Connect the white wire connector to the neutral N terminal 4 Connect the red wire connector to the L1 terminal 5 Connect the electrode wire to the spark module 6 Raise the screw side of the igniter bracket 7 Use a 1 4 nut driver or socket to install the screw holding the igniter bracket to the burner box BURNER BOX BOTTOM PANEL REMOVAL The burner box bottom panel is r...

Страница 5: ...rews holding the spark module to the igniter bracket 3 Connect the white wire connector to the neutral N terminal 4 Connect the red wire connector to the L1 terminal 5 Connect the electrode wire to the spark module 6 Raise the screw side of the igniter bracket 7 Use a 1 4 nut driver or socket to install the screw holding the igniter bracket to the burner box MANIFOLD BOTTOM COVER REMOVAL The manif...

Страница 6: ...ner Grate Lift the burner grate from the unit BURNER GRATE INSTALLATION Install the Burner Grate Place the burner grate onto the cooktop BURNER CAP REMOVAL To remove the burner cap first remove the burner grate Remove the Burner Grate Lift the burner grate from the unit Remove the Burner Cap Remove the burner cap from the burner assembly CG Contemporary Gas Cooktop Service Manual REMOVE THE MANIFO...

Страница 7: ...the knob onto the valve shaft BEZEL REMOVAL To remove the bezel first remove the knob Remove the Knob Pull the knob away from the unit Remove the Bezel Use a 3 4 socket to remove the bezel from the unit BEZEL INSTALLATION Install the Bezel 1 Insert the bezel into the unit 2 Use a 3 4 socket to install the bezel on the unit Install the Knob Push the knob onto the valve shaft CG Contemporary Gas Coo...

Страница 8: ...he AC DC rectifier to the light module 2 Insert the tabs of the light module into the receptacle 3 Push the light module into the receptacle Install the Bezel 1 Insert the bezel into the unit 2 Use a 3 4 socket to install the bezel on the unit Install the Knob Push the knob onto the valve shaft BURNER ASSEMBLY REMOVAL To remove a burner assembly first remove the burner grate and burner cap CAUTION...

Страница 9: ...mbly Igniter Electrode Wire BURNER ASSEMBLY INSTALLATION Install the Burner Assembly 1 Attach the electrode wire to the igniter 2 Place the burner assembly into the burner pan 3 Use a T 15 Torx bit to install the screws holding the burner assembly to the orifice holder torqued to 24 in lb Install the Burner Cap Place the burner cap onto the burner assembly Install the Burner Grate Place the burner...

Страница 10: ...e Igniter 1 Use a Phillips screwdriver to remove the screw from the underside of the burner assembly 2 Remove the igniter from the burner assembly IGNITER INSTALLATION Install the Igniter 1 Install the igniter into the burner assembly 2 Use a Phillips screwdriver to install the screw into the underside of the burner assembly Install the Burner Assembly 1 Attach the electrode wire to the igniter 2 ...

Страница 11: ...e power to the product before starting this procedure Remove the Burner Grate Lift the burner grate from the unit Remove the Burner Cap Remove the burner cap from the burner assembly Remove the Burner Assembly 1 Use a T 15 Torx bit to remove the screws holding the burner assembly to the orifice holder 2 Lift the burner assembly from the burner pan 3 Remove the electrode wire from the igniter 4 Rem...

Страница 12: ...stall the Burner Grate Place the burner grate onto the cooktop BURNER PAN REMOVAL The burner pan is held to the burner box by the screws that mount the burner assemblies to the orifice holder assemblies To remove the burner pan first remove all burner grates burner caps knobs and bezels Uninstall the unit and then remove the burner assemblies WARNING Turn off the power and gas to the product befor...

Страница 13: ...rner assembly 1 Use a T 15 Torx bit to remove the screws holding the burner assembly to the orifice holder 2 Lift the burner assembly from the burner pan 3 Remove the electrode wire from the igniter 4 Remove the burner assembly from the unit Burner Cap Burner Assembly Igniter Electrode Wire Remove the Burner Pan Lift the burner pan from the burner box BURNER PAN INSTALLATION Install the Burner Pan...

Страница 14: ... all burner grates onto the cooktop TIP Place the side grates first and the center grate last RECEPTACLE REMOVAL To remove the receptacle first remove the grates burner caps knobs and bezels Then remove the unit from the installation and remove the light modules WARNING Turn off the power to the product before starting this procedure CAUTION If the gas line is not long enough to stay connected whe...

Страница 15: ...ttached to the receptacle RECEPTACLE INSTALLATION Install the Receptacle 1 Install the receptacle onto the burner valve 2 Use a Phillips screwdriver to install the screws into the receptacle Install the Unit Install the unit Install the Light Module 1 Connect the AC DC rectifier to the light module 2 Insert the tabs of the light module into the receptacle 3 Push the light module into the receptacl...

Страница 16: ...off the power to the product before starting this procedure CAUTION If the gas line is not long enough to stay connected when the unit is pulled out of the opening the gas may need to be disconnected Remove All Burner Grates Lift all burner grates from the unit TIP Remove the center grate first Remove All Burner Caps Remove all burner caps from the burner assemblies Remove All Knobs Pull all of th...

Страница 17: ...h to remove the main gas line 3 Use a Phillips screwdriver to remove the screws holding the orifice holder to the sealed burner bracket Gas Line Orifice Holder Screw Sealed Burner Bracket ORIFICE HOLDER INSTALLATION Install the Orifice Holder 1 Use a Phillips screwdriver to install the two screws holding the orifice holder to the sealed burner bracket 2 Use a 1 2 combination wrench to connect the ...

Страница 18: ...vable It may be simpler than uninstalling the unit If it is necessary to uninstall the unit first remove the burner grates burner caps knobs bezels and the necessary light module Then uninstall the unit WARNING Turn off the power to the product before starting this procedure CAUTION If the gas line is not long enough to stay connected when the unit is pulled out of the opening the gas may need to ...

Страница 19: ...CTIFIER INSTALLATION Install the AC DC Rectifier 1 Place the AC DC rectifier in the unit 2 Use wire ties to secure the AC DC rectifier to the manifold 3 Connect the AC DC rectifier to the unit harness Install the Unit Install the unit Install the Light Module 1 Connect the AC DC rectifier to the light module 2 Insert the tabs of the light module into the receptacle 3 Push the light module into the...

Страница 20: ...the unit first remove the manifold bottom cover knob bezel and light module WARNING Turn off the power to the product before starting this procedure Remove the Manifold Bottom Cover 1 Use a Phillips screwdriver to remove the screws from the manifold bottom cover 2 Remove the manifold bottom cover Remove the Knob Pull the knob away from the unit Remove the Bezel Use a 3 4 socket to remove the bezel...

Страница 21: ...he unit 2 Use a 3 4 socket to install the bezel on the unit Install the Knob Push the knob onto the valve shaft Install the Manifold Bottom Cover 1 Place the manifold bottom cover on the unit 2 Use a Phillips screwdriver to install the screws into the manifold bottom cover VALVE SWITCH REMOVAL To remove the valve switch first remove the burner grates burner caps knobs bezels and the necessary ligh...

Страница 22: ... the light module Uninstall the Unit Remove the unit from the installation Remove the Receptacle 1 Use a Phillips screwdriver to remove the screws from the receptacle 2 Remove the receptacle from the burner valve TIP The spacer s typically remain attached to the receptacle Remove the Valve Switch 1 Use a Phillips screwdriver to remove the color coded screw from the switch 2 Lift the switch from th...

Страница 23: ...ch bezel 1 Insert the bezel into the unit 2 Use a 3 4 socket to install the bezel on the unit Install All Knobs Push each knob onto each valve shaft Install All Burner Caps Install all burner caps onto the burner assemblies Install All Burner Grates Place all burner grates onto the cooktop TIP Place the side grates first and the center grate last BURNER VALVE REMOVAL To remove the burner valve fir...

Страница 24: ...he light module Uninstall the Unit Remove the unit from the installation Remove the Receptacle 1 Use a Phillips screwdriver to remove the screws from the receptacle 2 Remove the receptacle from the burner valve TIP The spacer s typically remain attached to the receptacle Remove the Burner Valve 1 Remove the black wire from the normally open NO terminal 2 Remove the red wire from the common C termi...

Страница 25: ...er to the light module 2 Insert the tabs of the light module into the receptacle 3 Push the light module into the receptacle Install the Unit Install the unit Install All Bezels To install each bezel 1 Insert the bezel into the unit 2 Use a 3 4 socket to install the bezel on the unit Install All Knobs Push each knob onto each valve shaft Install All Burner Caps Install all burner caps onto the bur...

Страница 26: ...ezel from the unit Uninstall the Unit Remove the unit from the installation Remove All Burner Assemblies To remove each burner assembly 1 Use a T 15 Torx bit to remove the screws holding the burner assembly to the orifice holder 2 Lift the burner assembly from the burner pan 3 Remove the electrode wire from the igniter 4 Remove the burner assembly from the unit Burner Cap Burner Assembly Igniter E...

Страница 27: ...racket 4 Use a 5 8 combination wrench to install the regulator outlet line onto the brass fitting 5 Connect the external gas supply line to the 1 2 NPT nipple on the inlet of the regulator WARNING Only pipe thread compound should be used Do not use Teflon tape to seal gas connections Install the Burner Pan Place the burner pan on the burner box Install All Burner Assemblies To install each burner ...

Страница 28: ...ninstall the unit WARNING Turn off the power to the product before starting this procedure CAUTION If the gas line is not long enough to stay connected when the unit is pulled out of the opening the gas may need to be disconnected Remove All Burner Grates Lift all burner grates from the unit TIP Remove the center grate first Remove All Burner Caps Remove all burner caps from the burner assemblies ...

Страница 29: ...e switch according to the wiring diagram Install the Unit Install the unit Install All Bezels To install each bezel 1 Insert the bezel into the unit 2 Use a 3 4 socket to install the bezel on the unit Install All Knobs Push each knob onto each valve shaft Install All Burner Caps Install all burner caps onto the burner assemblies Install All Burner Grates Place all burner grates onto the cooktop TI...

Страница 30: ...rom the unit ELECTRODE WIRE INSTALLATION Install the Electrode Wire 1 Feed the electrode wire from the burner assembly opening down to the spark module 2 Anchor the electrode wire to the burner assembly 3 Connect the electrode wire to the spark module 4 Raise the igniter bracket into the burner box 5 Use a Phillips screwdriver to install the screw through the igniter bracket in the base of the uni...

Страница 31: ...r splice in electrode wire Replace the electrode wire Bad wire connection at spark module Repair the wire connection Defective spark module Replace the spark module Incorrect gas pressure Check the gas pressure and adjust it if necessary Poor ignition at surface burner s Igniter not positioned properly single burner Reposition the igniter The igniter should be seated in the burner pan Partially pl...

Страница 32: ...Specifications The supply pressure to the inlet of the unit regulator must be between a minimum of 11 wc and a maximum of 14 wc The outlet of the regulator must be 10 5 wc 0 0 wc The maximum pressure drop from maximum flow to low flow must be less than 5 wc Connecting to the Unit Manifold To check pressure on a CG unit 1 Uninstall the unit 2 Remove the burner pan 3 Once the burner pan is removed r...

Страница 33: ...re the following items are to specification If a flex line is installed it must be at least 1 2 internal diameter ID and no longer than 3 feet long Many times the line is 1 2 OD Shut off valve should be 3 4 Most of the 1 2 shut off ball valves are 3 8 through the ball Ensure the supply pressure stays at or above the minimum supply pressure at full load Full load is when all gas appliances in the h...

Страница 34: ...54 54 mm Burner valve 9 2K LP 828132 Simmer 816538 33 33 mm Main 816823 34 34 mm Orifice holder 20K Nat 826443 Simmer 817193 79 79 mm Main 824936 205 2 05 mm Orifice holder 20K LP 826444 Simmer 817192 47 79 mm Main 824937 132 2 05 mm Orifice holder 18K Nat 823061 Simmer 817193 79 79 mm Main 824936 205 2 05 mm Orifice holder 18K LP 823074 Simmer 817192 47 47 mm Main 824937 132 1 35 mm Orifice holde...

Страница 35: ...826929 826946 CG Contemporary Gas Cooktop Service Manual Wiring Diagrams WIRING DIAGRAMS 36 Contemporary Gas Cooktop CG365C service subzero com 828389 REV A 06 2018 34 ...

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