4-2
Chapter 4: Troubleshooting
November 2007
Overview
The purpose of this chapter is to guide the troubleshooting steps and considerations for the BBU
Video game. In addition to several basic conditions, this chapter explains the functionality of
diagnostic tools that thoroughly ensure game functionality, as well as tools for identifying operational
errors in the game.
Errors in game functionality are communicated via
Tilt Codes
, which display on the LCD when the
error occurs. Reference the tables in the Tilt Codes section of this chapter for a complete list of
Errors and Solutions.
Tower Light
Codes
The two-stage Tower Light on top of the game indicates status. The game employs both levels of
the Tower Light to convey information. The following table contains the typical Tower Light indicators
(some jurisdictions have different Tower Light functionality). The upper portion of the tower light is
the Attendant indicator; the lower portion is the Service indicator. The lights illuminate for several
reasons, and characterize the exact nature of the event causing the indication. Each light has five
states--Off, On, Slow Flash, Medium Flash, and Fast Flash. Fast Flash blinks eight times a second,
Medium Flash blinks four times a second, and Slow Flash blinks twice per second. The Tower Light
codes are described in
.
Table 4-1 Tower Light troubleshooting.
Typical Tower Light Codes Troubleshooting Guide
Tower Light
Section
Tower Light
Activity
Meaning
Top
Off
Game is idle.
On
Change request or game disabled.
Slow flash
Tilt, Jackpot Mode, or low printer paper.
Fast Flash
Administration mode.
Bottom
Off
Doors are closed and game is idle.
On
Doors are closed and game is disabled.
Slow flash
Jackpot mode.
Med. Flash
Main door is open.
Fast Flash
Drop door is open.
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