WT-1018 GSM Fixed Wireless Terminal
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WT-1018 – User Manual – Rev.1.2 – Technical Support:
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Troubleshooting
Phenomena Trouble
Trouble
Shooting
Signal indicator isn’t
lit
Failed in login onto
GSM network
1.
The signal is too weak Please move the terminal to the
place where signal is stronger.
2.
Check whether antenna is connected well.
3.
SIM card is locked. Please contact the service provider.
Signal indicator
flashes fast
Signal is too weak
1.
Check whether antenna is connected well.
2.
The signal is too weak Move the terminal or antenna to
the place where signal is strong.
Power indicator isn’t
lit
Having not connect
to power supply or
there is some trouble
with power adapter
1.
Check whether the adapter is connected well.
2.
There is some trouble with the power adapter
Please contact the provider of the terminal.
Only free numbers
can be called out
The residual money
on SIM card is too
less
Add money to the SIM card subscriber
Can’t hear sound
during calls
The malfunction on
the telephone
Change the connected telephone with a good one
Poor voice quality
during calls or there
is echo during calls
The voice volume is
too high or the
signal of network is
too weak.
1.
Adjust voice volume to be lower.
2.
The local signal is too weak. Move the terminal to the
place where signal is stronger.
3.
Make the antenna is longer from the telephone
4.
The voice quality of the connected telephone isn’t good.
Change the connected telephone
5.
Trouble on the GSM network.
No ringing sound
The malfunction on
the telephone
1.
Malfunction on the connected telephone
2.
Malfunction on terminal. Please contact the provider of
the terminal.
Incoming calls can’t
be answered
The connected
telephone does not
match the terminal or
forbidding answering
incoming calls is set
1.
Change the connected telephone with a suitable one.
2.
Forbidding answer incoming calls is set up, please
contact the service provider.
We try to keep our product information up-to-date and accurate. We cannot cover all specific applications or anticipate all
requirements. All specifications are subject to change without notice. For more information, contact Witura Corporation.
Phone: +604-2289053 Fax: +604-2289146 Address: 18-8-C, Gurney Tower, Persiaran Gurney, 10250, Penang, Malaysia.
