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Warranty and service
A two year warranty on manufacture and material defects is granted on your new appliance valid from the documented
purchase date. The warranty includes materials, salary and transport. When contacting service, please state the
appliance model and serial number.
The warranty does not cover:
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Defects and damages not caused by manufacture and material defects.
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If unoriginal spare parts have been used to repair the product.
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If all instructions in the manual have not been followed.
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If the installation of the product has not been carried out in accordance with this manual.
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If unauthorized personnel has carried out installation or repair work on the product.
Delivery damages
A transport damage observed when the dealer delivers the appliance to the customer must be settled between the
customer and the dealer exclusively and does not involve the manufacturer or supplier. If the transport has been carried
out by the costumer, the manufacturer/supplier/dealer cannot be held responsible for transport damages. All transport
damages must be reported no later than 24 hours after delivery, or all claims will be rejected.
Unnecessary service visits
If a service technician is called out to repair a defect and the customer could have corrected the defect without help, e.g.
by following the instructions in this manual or by replacing a fuse, the customer must cover all service costs – even
during the warranty period.
Commercial purchase
The warranty does not cover commercial purchases of the product. Commercial purchases include use of the appliance
in other than domestic households, i.e. for commercial purposes in for example a restaurant, café etc., or if the product is
rented out or used by several users in any context. The appliance must only be used in a domestic household. In case of
commercial purchases, no warranty is given on this appliance.
Service:
For service and spare parts in Denmark, please call the number below and you will be redirected to the nearest service
authority.
+45 70 25 23 03
Finland: please call Piketa 03 2333 277 (
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