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WIN TA L PD1200HD USER M A NUA L
12. trouBleshootInG
1. Can’t read sd cards/ usB flash drives
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make sure your sd card or usB flash drive has been inserted correctly.
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make sure your media is formatted as Fat32.
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if the pd1200hd is not recognising your usB drive, please make sure you do not have an sd card connected
at the same time.
2. Can’t read some Cds/ dVds
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make sure there are no scratches on your discs. try wiping them with a clean moist cloth.
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try using another brand of blank media. dvd-r media are generally easier to read and load.
3. Can’t use the remote control
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make sure the battery in your remote has not gone flat. replace it with a new one.
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make sure you are pointing towards the ir sensor located on the front of your pd1200hd.
4. Can’t watch dVB-t
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make sure you are in an area that receives good tv signals.
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instead of the included mini-antenna, connect your pd1200hd to a dedicated antenna outlet on the wall.
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make sure you have scanned channels - see page 12.
5. Can’t get any picture via aV out when watching dVds
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make sure the output setting matches that of your tv (pal or ntsc). change it in the setup menu - see
page 21.
6. Can’t see all my files on sd/ usB
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Your pd1200hd has support for a limited number of file types. it will only show the file types it supports
when browsing a directory on your sd card or usB drive.
7. Problem with some video files - sound but no picture
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the mpeg4 avi extension is a container format. meaning although two files will have the same .avi
extension, they very well may be encoded completely different. video playback on your pd1200hd is
designed for 640 x 480 resolution mpeg4 files and may not play files with larger resolution.
8. Being asked for a password when trying to playback certain dVd movies
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You will be prompted for a password if you have activated parental guidance and the movie you are trying to
watch is rated higher than the allowed rating in your setup. either input your password (default password is
0000) or turn off the parental guidance in the rating menu under dvd setup `- see page 21.
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