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ITX-P-3800/Warranty Information

v1.0

www.winsystems.com

Page 50

Appendix C. Warranty Information

WinSystems warrants that for a period of two (2) years from the date of shipment, any Products and Software purchased or 

licensed hereunder which have been developed or manufactured by WinSystems shall be free of any defects and shall perform 

substantially in accordance with WinSystems' specifications therefor. With respect to any Products or Software purchased or 

licensed hereunder which have been developed or manufactured by others, WinSystems shall transfer and assign to Customer 

any warranty of such manufacturer or developer held by WinSystems, provided that the warranty, if any, may be assigned. The 

sole obligation of WinSystems for any breach of warranty contained herein shall be, at its option, either (i) to repair or replace at 

its expense any materially defective Products or Software, or (ii) to take back such Products and Software and refund the 

Customer the purchase price and any license fees paid for the same. Customer shall pay all freight, duty, broker's fees, 

insurance, charges and other fees and charges for the return of any Products or Software to WinSystems under this warranty. 

WinSystems shall pay freight and insurance charges for any repaired or replaced Products or Software thereafter delivered to 

Customer within the United States. All fees and costs for shipment outside of the United States shall be paid by Customer. The 

foregoing warranty shall not apply to any Products or Software which have been subject to abuse, misuse, vandalism, accident, 

alteration, neglect, unauthorized repair or improper installation.
THERE ARE NO WARRANTIES BY WINSYSTEMS EXCEPT AS STATED HEREIN. THERE ARE NO OTHER WARRANTIES EXPRESS 

OR IMPLIED INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A 

PARTICULAR PURPOSE. IN NO EVENT SHALL WINSYSTEMS BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR SPECIAL 

DAMAGES FOR LOSS OF DATA, PROFITS OR GOODWILL. WINSYSTEMS' MAXIMUM LIABILITY FOR ANY BREACH OF THIS 

AGREEMENT OR OTHER CLAIM RELATED TO ANY PRODUCTS, SOFTWARE, OR THE SUBJECT MATTER HEREOF, SHALL NOT 

EXCEED THE PURCHASE PRICE OR LICENSE FEE PAID BY CUSTOMER TO WINSYSTEMS FOR THE PRODUCTS OR SOFTWARE 

OR PORTION THEREOF TO WHICH SUCH BREACH OR CLAIM PERTAINS.
Title to the Products shall remain vested in WinSystems until complete payment is made by Customer. Title to any Software shall 

remain vested in WinSystems, or WinSystems' licensor from whom WinSystems has obtained marketing rights, both before, 

during and after the term of the License. Nonpayment when due of the purchase price for any Products or the License fees for 

any Software, or, if applicable, taxes and/or the cost of any freight and insurance for any Products and/or Software, shall entitle 

WinSystems to take possession of the Products and/or Software without notice to Customer or prejudice to WinSystems' rights 

under contract or any other legal remedy.
Until title to the Products pass in accordance with the provision set out above, except with the prior written approval of 

WinSystems, no Products shall be modified, altered, moved or in any way assigned, sublet, mortgaged or charged nor may 

Customer part with possession of all or part of the same.
There are no understandings, agreements or representations, express or implied, other than those set forth herein. This Order 

embodies the entire agreement between the parties and may be waived, amended or supplemented only by a written instrument 

executed jointly by WinSystems and Customer as evidenced only by the signature of duly authorized officers of each party. The 

foregoing terms and conditions of any order which may be issued by Customer for the purchase of Products or licensing of 

Software hereunder.
In the event this Order is placed in the hands of an attorney or collection agency by WinSystems to collect any sums due 

hereunder to WinSystems, Customer shall pay all reasonable attorney's fees, expenses, collection and court costs incurred by 

WinSystems.
THIS AGREEMENT SHALL BE GOVERNED AND CONSTRUED UNDER THE TEXAS UNIFORM COMMERCIAL CODE AND THE 

APPLICABLE LAWS OF THE STATE OF TEXAS. THE PARTIES ACKNOWLEDGE THAT ANY ACTION BROUGHT HEREUNDER 

SHALL ONLY BE BROUGHT IN A COURT OF COMPETENT JURISDICTION IN TARRANT COUNTY, TEXAS.

Warranty Service

1. To obtain service under this warranty, obtain a return authorization number. In the United States, contact the WinSystems 

Service Center for a return authorization number. Outside the United States, contact your local sales agent for a return 

authorization number.

2. You must send the product postage prepaid and insured. You must enclose the products in an anti-static bag to protect 

from damage by static electricity. WinSystems is not responsible for damage to the product due to static electricity.

Содержание ITX-P-3800

Страница 1: ...Stadium Drive Arlington Texas 76011 817 274 7553 info winsystems com www winsystems com ITX P 3800 Pico ITX Intel Atom E3800 Single Board Computer with Dual 10 100 1000 Ethernet LVDS Touchscreen USB...

Страница 2: ...warranty express statutory implied or by description regarding the information set forth herein or regarding the freedom of the described devices from patent infringement WinSystems Inc makes no warra...

Страница 3: ...In 14 7 4 4 PWROUT DC 12V 5 Voltage Power Output 14 7 4 5 FPH Front Panel Pin Header 15 7 4 6 LVDS1 LVDS Connector 16 7 4 7 BKLT Backlight Panel Power 17 7 4 8 TOUCH Touchscreen Device 17 7 4 9 AUDIO...

Страница 4: ...u 37 8 4 6 Exit Menu 38 8 5 Super I O Settings 39 8 6 Glossary 41 8 7 Software Description 41 8 7 1 Software Design Specification UEFI Operating System Support 41 8 7 2 Software Design Specification L...

Страница 5: ...feature set into small form factor Pico ITX design The SBCs are based on the Intel E3800 processor family which provides CPU and graphics performance The ITX P 3800 is a perfect choice for applicatio...

Страница 6: ...with the four USB ports The full size Mini Card slot supports PCIe x1 mSATA and USB interfaces while the half size supports mSATA and USB interfaces The compact all in one ITX P 3800 single board comp...

Страница 7: ...Ie Mini Card slot for mSATA One full size PCIe Mini Card slot for mSATA shared with SATA connector One half size PCIe Mini Card slot for mSATA Serial Interface Four RS232 COM ports RS232 422 485 avail...

Страница 8: ...048 Additional Features Performance for industrial IoT applications Connectivity and I O for embedded systems Optimized for small form factor designs Watchdog timer 0 255 sec programmable 5 General Op...

Страница 9: ...ze Mini Card slots The VGA and LVDS display interfaces support simultaneous video output There are a total of four USB 2 0 ports and one USB 3 1 Gen 1 connector which supports an additional USB 2 0 po...

Страница 10: ...hanical Dimensions Pico ITX form factor 102 x 73 mm 4 x 2 9 inches Weight 124 28 g 4 38 oz PCB thickness 0 063 in 1 6 mm Environmental Temperature a a Requires airflow 20 to 70 C 4 to 158 F Humidity R...

Страница 11: ...PS2 KB MS EXBATT External battery USB5 USB 3 0 JCMOS Clear CMOS JVL2 Panel power for eDP JVL1 Panel power for LVDS PWROUT Voltage output 12V 5V EDP1 eDP 2Lanes LVDS1 LVDS 18 24 bits PWR Wide voltage...

Страница 12: ...page 15 LVDS1 LVDS 18 24bits page 16 BKLT Backlight power page 17 TOUCH Touch input page 17 AUDIO Line in mic out line out page 19 AMP Audio amplifier page 19 COM1 2 3 4 COM ports 1 4 page 20 VGA Anal...

Страница 13: ...tain time and date during a power down WinSystems has software available for manipulating the CMOS RTC from a high level application 7 4 Connectors 7 4 1 PWR DC Power Input Layout and Pin Reference PW...

Страница 14: ...out and Pin Reference Matching Connectors Molex 053047 0210 Cable Housing Molex 51021 0200 7 4 4 PWROUT DC 12V 5 Voltage Power Output PWROUT 12V 5V DC voltage output 4 pin 2 0 mm connector Layout and...

Страница 15: ...nt panel header 2x5 pin 2 0 mm connector Layout and Pin Reference Matching Connectors JST B10B PHDSS Cable Housing JST PHDR 10VS Pin Description Pin Description 1 Power button pin 2 Power button GND 3...

Страница 16: ...1 Channel 0 DATA2 12 Channel 0 CLK 13 GND 14 GND 15 Channel 0 DATA1 16 Channel 0 DATA0 17 Channel 0 DATA1 18 Channel 0 DATA0 19 GND 20 GND 21 LCD 5V or 3 3V 22 LCD 5V or 3 3V 23 Channel 1 DATA2 24 Cha...

Страница 17: ...onnectors JST B5B PH KL Cable Housing JST PHR 5 7 4 8 TOUCH Touchscreen Device TOUCH Touchscreen device 2x5 pin 2 0 mm connector Layout and Pin Reference Pin Description 1 12V 2 GND 3 PWM dimming 4 EN...

Страница 18: ...ight 6 Right sense 7 Left 8 Left sense 9 GND 10 NC Note To configure for 8 wire touch setup short pins 3 and 4 together Pin Description Pin Description 1 Bottom 2 N A 3 N A 4 Top 5 Right 6 N A 7 Left...

Страница 19: ...rs JST B10B PHDSS Cable Housing JST PHDR 10VS 7 4 10 AMP Audio Amplifier AMP Amplifier line out right left channel 4 pin 1 25 mm connector Layout and Pin Reference Matching Connectors Molex 53047 0410...

Страница 20: ...ence Matching Connectors JST B10B PHDSS Cable Housing JST PHDR 10VS 7 4 12 VGA Analog VGA Display VGA Analog VGA 2x5 pin 2 0 mm connector Layout and Pin Reference Pin Description Pin Description 1 DCD...

Страница 21: ...DIO DIO 0 3 2x5 pin 2 0 mm connector Layout and Pin Reference Matching Connectors JST B10B PHDSS Cable Housing JST PHDR 10VS Pin Description Pin Description 1 DI 0 2 DO 3 3 DI 1 4 DO 2 5 DI 2 6 DO 1...

Страница 22: ...1 0400 7 4 15 LAN1 LAN2 LAN 10 100 1000 Ethernet Interface LAN1 Ethernet port 2x4 pin 2 0 mm connector LAN2 Ethernet port 2x4 pin 2 0 mm connector Layout and Pin Reference LAN1 LAN2 10 100 1000 Ethern...

Страница 23: ...0410 Cable Housing Molex 51021 0400 7 4 17 USB1 USB6 USB Interface USB1 USB 2 0 port 1x4 pin 1 25 mm connector USB2 USB 2 0 port 1x4 pin 1 25 mm connector USB3 USB 2 0 port 1x4 pin 1 25 mm connector U...

Страница 24: ...n 1 port 1x5 pin 1 25 mm connector NOTE USB6 must be used with USB5 to utilize USB 3 1 Gen 1 speeds Matching Connectors USB1 2 3 4 6 Molex 53047 0410 USB5 Molex 53047 0510 Cable Housing USB1 2 3 4 6 M...

Страница 25: ...S PS2 keyboard mouse port 1x6 pin 1 25 mm connector Layout and Pin Reference Pin Description 1 GND 2 TX 3 TX 4 GND 5 RX 6 RX 7 GND Notes 1 SATA1 supports SATA 2 0 3 Gb sec 2 PWROUT provides SATA HDD p...

Страница 26: ...11 PCIe CLK 12 NC 13 PCIe CLK 14 NC 15 GND 16 NC 17 NC 18 GND 19 NC 20 NC 21 GND 22 Reset 23 PCIe RX mSATA RX 24 3 3V 25 PCIe RX mSATA RX 26 GND 27 GND 28 1 5V 29 GND 30 SMB CLK 31 PCIe TX mSATA TX 32...

Страница 27: ...9 Backlight enable 10 GND 11 PWM dimming for eDP 12 GND 13 I2 C data 14 LCD 5V or 3 3V 15 I2 C clock 16 LCD 5V or 3 3V 17 eDP Aux 18 LCD 5V or 3 3V 19 eDP Aux 20 GND Notes 1 The eDP interface supports...

Страница 28: ...ult Enable disable the clear CMOS function hardware circuit by placing or removing the jumper from JCMOS as needed To reset the BIOS CMOS configuration to the factory default settings 1 Remove power f...

Страница 29: ...ce 7 5 2 JVL1 LCD Panel Power Select Select the appropriate VCC setting using this jumper Layout and Pin Reference 7 5 3 JVL2 eDP Panel Power Select Select the appropriate VCC setting using this jumpe...

Страница 30: ...e system power on self test POST or when the Press Del for Setup message is displayed It may take a few seconds before the main setup menu screen is displayed Press Del to enter the setup If the messa...

Страница 31: ...the BIOS revision the build date and time and processor type The Main BIOS page also contains information related to the amount and configuration of the system RAM the type of RAM used in the design S...

Страница 32: ...e Enter key until the desired value is highlighted with a square block Use the keys to change the highlighted value System Date Displays the current date in MM DD YYYY format To set or change the date...

Страница 33: ...200 Hz default 275 Hz 380 Hz 20 kHz 25 kHz 100 Hz Dimming Invert Confirm the dimming trigged level in panel spec Options are Positive default Negative Dimming Ratio There are 10 stages for changing pa...

Страница 34: ...ult AHCI Mode SATA Speed Indicates the maximum speed the SATA controller can support Options are Gen1 Gen2 default IDE Mode Legacy IDE or Native IDE MODE Options are Legacy IDE or Native IDE default S...

Страница 35: ...Page 35 8 4 3 Security Menu Supervisor Password To set up a supervisor password 1 Select Set Supervisor Password A Create New Password dialog opens 2 Type your desired password using no fewer than 3 c...

Страница 36: ...n the system power is off and the PCI power management Enable wake up event occurs Options are Enabled Dis abled default Power Button Options are Instant OFF The system automatically turns off when th...

Страница 37: ...ice order Determine whether the EFI device boots first or the leg acy device Options are EFI device first Legacy device first default smart mode Boot Device Priority Normal Boot Menu Select Normal Boo...

Страница 38: ...ges Save Change Without Exit This item allows the user to save the changes but doesn t restart Exit Discard Changes This item allows the user to restart the system but does not save the changes Load O...

Страница 39: ...erial Port 1 Base IO Address Interrupt Serial Mode Use this item to select an I O address and interrupt for the super IO device Options are IO 3F8h IRQ 4 default IO 3E8h IRQ 3 4 IO 2E8h IRQ 3 4 IO 2F8...

Страница 40: ...3 COM4 COM6 for Touch Options are Enabled default Disabled Serial Port 3 Base IO Address Interrupt Use this item to select an IO address and interrupt for super IO device Options are IO 3E8h IRQ 10 de...

Страница 41: ...evice IGD Graphics processor integrated into the Bay Trail SOC The IGD in the Bay Trail SOC is an Intel 9th Generation GPU a k a Gen9 GPU Trusted platform module TPM Secure cryptoprocessor that integr...

Страница 42: ...ss storage device 8 7 5 Software Design Requirements BIOS Components The BIOS includes the following components Advanced Host Controller Interface AHCI support Provides SATA host controller functional...

Страница 43: ...ntaining the BIOS update program into a USB socket on the ITX P 3800 platform 2 Turn on the ITX P 3800 and press the ESC or DEL key during the boot process which starts the BIOS setup utility 3 In the...

Страница 44: ...stems cables simplify connection to the ITX P 3800 The following table lists available items Table 3 Cable specifications Part Number Connection Description CBL PWR J03 04A See PWR DC Power Input on p...

Страница 45: ...6 USB Interface on page 23 1x5 pin 1 25 mm and 1x4 pin 1 25 mm to 2x5 pin 1 25 mm ADP IO USB 003A See USB1 USB6 USB Interface on page 23 2x5 pin 1 25 mm to 1x USB 3 1 Gen 1 Type A adapter board CBL PS...

Страница 46: ...e properly and can cause damage to the ITX P 3800 Power Harness Minimize the length of the power harness This reduces the amount of voltage drop between the power supply and the ITX P 3800 Gauge Wire...

Страница 47: ...ed computer modules or any I O cards Connecting hot signals can cause damage whether the embedded system is powered or not Mounting and Protecting the I O Module Placing the ITX P 3800 on mounting sta...

Страница 48: ...d the mounting holes Avoid conductive surfaces Never allow the embedded computer module to be placed on a conductive surface Many embedded systems use a battery to back up the clock calendar and CMOS...

Страница 49: ...ITX P 3800 Mechanical Drawings v1 0 www winsystems com Page 49 Appendix B Mechanical Drawings ITX P 3800 Mechanical Drawings...

Страница 50: ...Products shall remain vested in WinSystems until complete payment is made by Customer Title to any Software shall remain vested in WinSystems or WinSystems licensor from whom WinSystems has obtained m...

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