
10
Health Check –
If you believe your system is having problems you can
click on the Download Logs button (and with an internet
connection will be able to send directly to Winegard for
review). If no internet connection is available, the file can be
saved to your device and sent via email at a later time.
Product Manual –
This link will send you to the Winegard website where you
can find your correct manual.
Submit Help Request –
Fill out the Contact Form and include a message with what
you need help with and a Winegard Support agent will
respond. Or call Winegard Technical Support 1-800-320-
9992.
Link will open your default email provider and start a new
email.
All the device information can be found in the About
screen. You are also able to check for software updates
which typically update every couple months for added
improvements.
Selecting the Buy Data button
will link to the AT&T portal
to purchase data. An internet connection must be present
in order to access this website. See step 11.3 on page 8.
Internet Source -
Switch between WiFi, 4G
LTE, or turn off internet.
Switching between
internet options will
prompt the message
to the left. Make sure
your phone or tablet
is set to auto connect
and that a connection to
another network has not
been made during this
change.
10
If WiFi is selected as the Internet Source
, a Scan for WiFi button will
appear. Click this button and a scan of the available WiFi in your
location will take place. Connect to an available WiFi network
within the list provided. If there is a lock next to the available
network, a password is required to log on.
Operating Features (cont)
NOTE:
Some WiFi sources do not require a password to connect but do require consent before they will
let you use their network. In these cases, they will often have a “SPLASH” page that requires you to either
agree to their rules and/or enter a password before they will allow you to use their network. These pages
will not always automatically load on the web browser that you select. Sometimes browsing to a web
page will help load this splash page.
4G Signal
C Widgets
Tower Finder
Setup
Manual
Channel Strength
Information
About
Terms/Conditions
Quickstart
Advanced Settings
Phone
No WiFi Signal
No 4G LTE Signal
Channel Strength
Speed Test
Ethernet
No Internet
Buy Data
Internet Source
Scan for WiFi
Support