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8

The DuraSAT

 

antenna does not attempt to find a 

satellite or it never moves.
 

The dish never stops on any of the signals that        

it sees.

 

1. Check +12 V wires at unit to verify the quick disconnect is locked 

into the socket.

PROBLEM

SOLUTION

1. Make sure that your receiver is set up correctly.

 

For DISH NETWORK, the check switch should read either                  

 

Unknown

” or “

SW64

”.

 

For DIRECTV, the receiver should be set for a 

Two Satellite  

 

 

Oval Dish.  In some cases, the ‘Two satellite’ option may not    

 

be available. In these cases, select Three satellite oval.

2. Make sure the Main coax cable from antenna is run to  

“satellite in” on back of your receiver and all coax connections  

are made properly.

With DIRECTV, the dish will find the alternate         

satellite but it never finds the primary satellite.

 
I am not getting all the DISH Network channels          

I subscribed to.

The DuraSAT antenna never sees any signals, it 

just keeps searching.

Make sure that the Switches on the Electronics Control Box are 

set for DIRECTV. See page 3. These switches are found under 

the dome, inside the Electronics Control Box.

Go to the check switch menu in receiver. Make sure that it’s set for 

SW64 and lists both even and odd transponders on satellites 110°, 

119° and 129°.

1. Rain, snow or excessive dew on the dome can interrupt the 

signal. Snow and dew can be brushed off the dome. If heavy rain 

or snowfall is blocking the signal, it may be necessary to wait until 

the weather clears.
2. Check to see if the southern sky is clear. Trees, buildings, large 

signs or an overpass can block the signal. Find an area where you 

can be sure that this is not the problem and try again.

 

3. Run a single, good coax cable directly from the DuraSAT to the 

satellite receiver by-passing everything.
4.  Make sure the receiver has power and the satellite dish is con-

nected to the “Sat In” jack.

I have switched satellite service providers. How 

do I set my dish for my new provider?

You will need to remove the dome, and set switches to correct 

provider. See page 3.

My receiver appears to be locked up. I cannot 

get any response from it.

1. Power off receiver and turn back on.
2. Hold in power button on receiver for three seconds and release.
3. Unplug receiver from outlet for 20 seconds and plug back in.

With DISH Network, my DuraSAT antenna 

appears to lock onto signal, but my receiver 

does not show a picture or a signal reading.

Check the “Check Switch” installed in your receiver. If anything 

other than “Unknown” or “SW64” is installed, please run the 

“Check Switch” test. See page 6 for help running this check.

Troubleshooting

The DIRECTV receiver shows a signal but 

the DuraSAT antenna never stops searching.

Exit the receiver menu screens and try running the search from 

the program guide screen.

Содержание DuraSAT

Страница 1: ...9 758 5854 www winegard com Printed in U S A Winegard Company 2011 2452220 Made in the U S A PRODUCT REGISTRATION Please register your Winegard product by filling out and returning the Product Registration card provided or by completing the online registration form at http www winegard com registration Serial No IN MOTION U S Patent Pending ...

Страница 2: ...tained in this manual are property of their respective owners Reference made to products or services provided by companies other than Winegard Company does not represent any endorsement of those products or services Disclaimer Although every effort has been made to insure the information in this manual is correct and complete no company shall be held liable for any errors or omissions in this manu...

Страница 3: ...y affect electronics and void your warranty 1 For best performance and to reduce signal acquisition time park vehicle on a level surface level the RV 2 Select a level spot on your roof for installation WARNING Level the base front to back and side to side If base is not level the antenna may require more time to locate the correct satellite or may not locate the correct satellite 3 Ensure proper d...

Страница 4: ...res inside 2 Connect the Primary receiver to the Main Port on the base 3 For a two receiver installation connect a second coax cable not provided to the SECONDARY port on base and run cable along roof to second receiver location 4 Place cable entry plate over hole and cables Screw in place Seal plate and screw holes with approved sealant not included 5 Depending on the length of the cable on the r...

Страница 5: ...gure 7 below 6 Connect the 12 V power wire from the vehicle to a small RED flag connector 7 Connect small RED flag connector to isolated spade on switch Note During the DuraSAT antenna s normal search process you may hear a slight grinding sound as the unit checks its limits This is normal and does not harm the unit Use your on screen guide to locate your channel rather than channel surfing This w...

Страница 6: ...splay To order receivers or programming please call the Winegard receiver hotline 1 866 609 9374 Help Done Installation Summary Port Satellite Satellite Input 1 2 3 Trans Device Status Switch SuperDISH Alternate Test Reception Verified SW64 119 110 129 OK OK OK DISH Network programming DISH 500 DISH Network receivers must have the SW64 switch installed in order to toggle between the primary 119 sa...

Страница 7: ...witch by toggling between satellites When this is completed SW64 will appear on the screen It will be at the near the bottom of the screen Satellite designations will be below showing odd and even transponders See illustration below If a switch other than SW64 appears or you have an X in one of the boxes below the satellites repeat Check Switch Steps 5 Your system is now set up to toggle between s...

Страница 8: ...e can interrupt the signal Snow and dew can be brushed off the dome If heavy rain or snowfall is blocking the signal it may be necessary to wait until the weather clears 2 Check to see if the southern sky is clear Trees buildings large signs or an overpass can block the signal Find an area where you can be sure that this is not the problem and try again 3 Run a single good coax cable directly from...

Страница 9: ... below for an operational coverage map for satellite 119 and 110 Satellite coverage maps are based on level stationary operation Reception interruption may also occur during adverse weather conditions DISH Network satellites 119 and 110 coverage area Dotted area indicates coverage Coverage maps are for reference only and do not guarantee coverage Note There are certain areas within the U S where t...

Страница 10: ...ASTERN ARC DISH NETWORK 72 SATELLITE USES THE ODD TRANSPONDERS ONLY A CHECK SWITCH WILL FAIL TO SEE ANY EVEN TRANSPONDERS THIS IS NORMAL If neither DISH Network Standard Mode or DISH Network Hybrid Mode will provide an HD signal consult the maps above If you are in the 61 5 coverage area use DISH Network Eastern Arc Hybrid Mode is for use with DISH Network while in the Northeast where the 129 sate...

Страница 11: ...ons Winegard recommends using a standard DIRECTV receiver DuraSAT antenna will not operate in all areas where satellites 101 and 119 are available Refer to the figures below for an operational coverage map of satellite 101 and 119 Satellite coverage maps are based on level stationary operation Reception interruption may also occur during adverse weather conditions DIRECTV satellite 119 DuraSAT cov...

Страница 12: ...Technical Services located at 3111 Kirkwood Street Burlington Iowa 52601 Telephone 800 788 4417 Customer must return the product along with a brief description of the problem and provide Winegard Technical Services with Customer s name address and phone number Customer must also provide proof of purchase to verify the product is under warranty If the product is returned before the expiration of th...

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