WINEGARD MOBILE PRODUCTS LIMITED WARRANTY
(2 YEARS PARTS; 1 YEAR LABOR)
Winegard Company warrants this product against defects in materials or workmanship for a
period of two (2) years from the date of original purchase. During year one (1) of such warranty,
Winegard Company will also pay authorized labor costs to an authorized Winegard dealer to
repair or replace defective products. No warranty claim will be honored unless at the time the
claim is made, Customer presents proof of purchase to an authorized Winegard dealer (to locate
the nearest authorized Winegard dealer, contact Winegard Company, 3000 Kirkwood Street,
Burlington, Iowa 52601, Telephone 800-288-8094 or visit www.winegard.com). Customer must
provide proof of purchase with a dated sales receipt for the Winegard product to verify the
product is under warranty. If the date of purchase cannot be verified, the warranty period shall
be considered to begin thirty (30) days after the date of manufacture.
If a defect in material or workmanship is discovered, Customer may take the product to an
authorized Winegard dealer for service. Customer must provide proof of purchase to verify
the product is under warranty. If the product is brought to an authorized Winegard dealer
for service prior to expiration of year one (1) of the warranty period and a defect in material
or workmanship is verified by Winegard Technical Services, Winegard Company will cover
the Winegard dealer’s labor charges for warranty service. The Winegard dealer must contact
Winegard Technical Services in advance for pre-approval of the service. Approval of the service
is at the sole discretion of Winegard Company.
Alternatively, Customer may ship the product prepaid to Winegard Technical Services
(located at 3111 Kirkwood Street, Burlington, Iowa 52601, Telephone 800-788-4417). Customer
must return the product along with a brief description of the problem and provide Winegard
Technical Services with Customer’s name, address, and phone number. Customer must also
provide proof of purchase to verify the product is under warranty. If the product is returned
before the expiration of the warranty period, Winegard Company will (at its option) either repair
or replace the product.
This Limited Warranty does not apply if the product has been damaged, deteriorates,
malfunctions or fails from: improper installation, misuse, abuse, neglect, accident, tampering,
modification of the product as originally manufactured by Winegard in any manner whatsoever,
removing or defacing any serial number, usage not in accordance with product instructions or
acts of nature such as damage caused by wind, lightning, ice or corrosive environments such
as salt spray and acid rain. This Limited Warranty also does not apply if the product becomes
unable to perform its’ intended function in any way as a result of the television signal provider
making any changes in technology or service.
RETURN AUTHORIZATION POLICY
A Return Material Authorization (RMA) is required prior to returning any product to Winegard
Company or Winegard Warranty Services under this warranty policy. Please call our Technical
Services Department at 800-788-4417 or send an e-mail to [email protected] to obtain the
RMA number. Please furnish the date of purchase when requesting an RMA number. Enclose the
product in a prepaid package and write the RMA number in large, clear letters on the outside of
the package. To avoid confusion or misunderstanding, a shipment(s) without an RMA number(s)
or an unauthorized return(s) will be refused and returned to Customer freight collect.
WINEGARD COMPANY DOES NOT ASSUME ANY LIABILITIES FOR ANY OTHER WARRANTIES,
EXPRESS OR IMPLIED, MADE BY ANY OTHER PERSON.
ALL OTHER WARRANTIES WHETHER EXPRESS, IMPLIED OR STATUTORY INCLUDING
WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY ARE
LIMITED TO THE TWO YEAR PERIOD OF THIS WARRANTY.
In states that do not allow limitations on implied warranties, or the exclusion of limitation of
incidental or consequential damages, the above limitations or exclusions do not apply.
Some states do not allow limitations on how long an implied warranty lasts, or the exclusion
of limitation of incidental or consequential damages, so the above limitations or exclusions
may not apply to you.
This warranty gives Customer specific legal rights. Customer may also have other rights that
may vary from state to state
SATELLITE RECEIVER WARRANTY
See manufacturer’s limited warranty policy.
WS-MOBWARREV2
Rev. 1/10
