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20
YOUR WINE CELL’R WARRANTY
The appliance must have been used under the normal conditions recommended by the
manufacturer.
Proof of the date of original purchase
is required to obtain warranty
service, as well as the
serial number of the appliance
(white sticker inside, bottom
right; e.g.: 2020010123, see p.22). All warranty repairs are carried out by our authorized
repair center, taking into account the conditions and exclusions described below. Warranty
applicable in Canada only.
2-year limited warranty on parts and labour
Wine Cell'R will provide, at its discretion, all parts that prove to be defective due to a defect
in material or workmanship and will also provide, free of charge, labour and repair services
to replace said defective parts, and this, 2 years from the date of purchase.
3-year limited compressor warranty
During the first 2 years of the warranty (from the date of purchase), WineCell'R will replace
the defective compressor free of charge for parts and labour, as long as the appliance has
been installed and used according to the instructions supplied with the appliance.
During the third year of the warranty, WineCell'R will only replace the compressor. The
costs of labor, transportation or other costs will be at the expense of the purchaser. In the
event that the appliance must be returned to the shop, the cost of the transfer and return
home will be at the expense of the purchaser.
An extended warranty may be available for an additional cost at the time of purchase.
Please check with your dealer for details.
No.
PROBLEM
CAUSES & SOLUTIONS
Check that the drain is in the evaporation tray at the back of
the cellar. If so, during very humid periods, you may need to
soak up the excess water in the pan.
Make sure the cellar is leveled from front to back and left to
right.
13 Water collects inside my cellar.
This is a phenomenon observed especially in summer due to
humidity. Check that the door seal is watertight. During very
humid weather, it is recommended to sponge off the excess
water that forms inside your cellar and if necessary in the
back pan near the compressor.
14
There is frost on back wall of
my cellar.
This is a very normal phenomenon when water vapours
freeze. However, when the cooling cycle ends, the ice melts
and runs down the drain. These drops normally evaporate.
15
There is steam / humidity
between the thermal windows
of my cellar.
During very wet periods, mainly in summer, this can happen.
16
The digital display shows HH or
LL and a continuous beep is
heard.
The temperature sensor is non-functional and must be
replaced.
12
There is water on the floor of
my cellar.
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