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Kärcher North America Machine Warranty
Effective on all products shipped AFTER August 21st, 2015
Kärcher
North America
reserves the right to change its warranty policy without notice.
Kärcher
North America
• 1351 West Stanford Avenue • Englewood, CO 80110 USA
Tel 800-444-7654 • Financial Service 800-804-6804 • Fax 866-271-0520 • email: Warrantyregistration@karcherna.com
86019540 REV T
Product Exceptions & Exclusions
• Mini Pro & BR 30/15 brush motors, one year coverage
•
Pump & pump motors one year coverage (excludes non-electric pumps which have three year coverage)
• Electrical components, one year coverage
•
Tank bags carry a one year parts and service labor warranty.
• Vacuum motors: Scrubbers/extractors/compass/wet & dry machines one year.
•
Trojan and Discover batteries and Lester Electrical chargers are handled directly with the manufacturer.
• Kawasaki ® engines have two (2) year manufacturer’s warranty. NOTE: The engine warranty is administered through the engine
manufacturer and must be repaired at an authorized service center.
Normal wear items and accessories including, but not limited to, belts, brushes, carbon brushes, clutches, cords, filters, finishes, gaskets,
hoses, light bulbs, squeegees, bearings, actuating cables, tires, and propane tanks will be warranted for manufacturing defects for 90-days
from the purchase date.
The warranty commences on the purchase date by the original end user from an authorized agent, subject to proof of purchase. If proof of
purchase cannot be identified, the warranty start date is 90 days after the date of sale to an authorized Kärcher North America distributor. Parts
replaced or repaired under warranty are guaranteed for the remainder of the original warranty period.
90 Day Warranty Extension Available
Upon receipt of the Machine Registration, Kärcher North America will extend by 90 days, from the date of purchase, by the original end user, all
items included under the one-year provision. This applies only to one-year items and does not include 90-day wear items.
This Warranty Shall Not Apply To:
1. Any product that has been subject to abuse, misuse, neglect or unauthorized alteration (including the use of incompatible or corrosive
chemicals or overloading of capacity).
2. Products that have experienced shipping or freight damage.
3. Repairs necessary to correct any failure due to improper pre-delivery service and inspection by the selling dealer.
4. Excessive time for cleaning units in preparation for repair.
5. Any repairs resulting from poor initial service work or improper diagnosis.
6. Tune-up parts such as plugs, plug wires and condensers.
7. Any design alterations performed by an organization not authorized or specified by Kärcher North America.
8. Trojan and Discover batteries and Lester Electrical chargers are handled directly with the manufacturer.
9. High-pressure
washing.
10. Electrical components exposed to moisture.
If difficulty develops during the warranty period, contact the authorized agent from whom the product was purchased.
Kärcher
North America
may elect to require the return of components to validate a claim. Any defective part to be returned must be shipped freight prepaid to Returns
department.
Use of Parts Not Approved By Kärcher North America Will Void All Warranties
To insure a valid vacuum warranty, optimal performances, and improved indoor air quality, use genuine Windsor Kärcher group/ Kärcher
Professional filters and bags.
A product sold before August 21st, 2015 shall be covered by the limited warranty in effect at the date of sale to the original purchaser.