How To Use
0800 607 028
PROGRAMMING
INSTRUCTIONS
© WINDSOR ARCHITECTURAL HARDWARE
Version 1
windsorhardware.co.nz
11. Restore Default Settings
Press the button for more than 5 seconds; the programming is reset back to the original factory
codes once you hear 3 long beeps. After restoring default settings, you must run the door
handing identifying process (#1) again before programming any other functions.
10. Activate/Deactivate Leading Code
Random digits will show up when you first touch the screen. This is a security function to
confuse the finger print marks left on screen.
Trouble Shooting
TOUCHPAD ELECTRONIC DEADBOLT LOCK
Product codes: 1390
Problem
Possible Cause
Corrective Action
After installing the lockset and
batteries, the door can’t be locked
and three short beeps are emitted
when you press the lock button.
process is not yet complete.
Refer to step 1.
You’ve installed the lockset and
batteries, but you still get no response
when you press any button.
Batteries were installed incorrectly
and cable connected incorrectly.
Check to see if the battery polarities
have been reversed or if the battery is
dead. If so, re-install or change the
battery. If not, please check to see if
the cable is properly connected.
When you are in the door-handing
identifying process, you get the red
light flashing three times, and three
short beeps.
Wrong door-handing or change of the
door-handing in the memory.
Press the R button to restore the
system to factory default setting and
re-execute door-handing identifying
process (Refer to step 1).
execution of the door-handing
Although you succeeded in the first
identification process, the latch still
doesn’t work. (i.e. You can feel the
motor attempting to run.)
Low battery.
Replace with new alkaline batteries.
The door can be locked normally, but
when you try to unlock it, you hear
three short beeps and the lock won’t
unlock when you enter the user code
and press the lock button.
The functioning of the
micro-switch is abnormal.
Call our Technical Advisors on
0800 607 028.
While the door is locked, you hear
the latch bolt coming out when you
press to lock the door; however,
three short beeps are emitted.
Conversely, while the door is open,
no beeps are emitted when locking
the latch bolt.
(1) The depth of the latch
bolt hole is insufficient.
(2) The latch bolt is not
aimed at the opening
of the strike.
1. Drill the latch bolt hole for the
strike deeper.
The minimum depth is 1” (2.5 cm).
2. Adjust the strike to the appropriate
position.
The door-handing identification
To lock
1. Touch the screen
2. Touch the lock key
To unlock
1. Touch the screen with your palm
2. Enter random digits in any order (to deactivate refer to step 10)
3. Enter your pin code followed by the padlock key
Activate: 1
Deactivate: 2
