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Trouble Shooting

Problem

The shade does not fi t into 
installation brackets 

The shade is hard to lower 
and lift, or will not lower or 
lift at all

The shade will not lower 
when pulling on the cord

The shade will not stay in 
the lifted position 

Operating your Honeycomb

•  Be sure to keep the cord close to the fabric when 

operating shade. 

•  To move the shade up or down, disengage the 

cord lock by moving the cord to the centre of the 
shade. Pull on the cord to lift the shade. 

•  Engage the cord lock by placing the cord back 

to the original position. 

•  With all operations with the Blind ensure that the 

cords do not twist or tangle.

Always use two hands to guide the blind up and 
down, never release the blind and let it fall on its 
own as this can cause the cords to twist.

Make sure installation brackets are level and aligned.

Make sure the heads of the mounting screws are fl ush against 
the installation bracket and not sitting above it.

Make sure that the blind fabric is not caught between the 
bracket and head rail. 

Make sure the head rail and brackets are level and aligned.

Measure window to make sure it is square (measure diagonals). 

Make sure the cords are not caught or tangled. 

Make sure the shade fabric is not caught between the brackets.

Make sure the hold down brackets are released before the 
operation of shade (If they are used). 

Make sure the locking mechanism in the cord lock is released. 

Pull the cord into the centre at about a 45 degree angle to 
release cork lock. Let go of cord to drop shade.

Make sure you engage the cord lock by pulling on cord 
towards the outside of the shade. This will lock the shade in 
place.

Installation of Blind into Brackets

•  Unwrap cords and position the Blind so that the 

cords are facing you.

•  Slide the head rail into the brackets so the front of 

the bracket slides under the front groove on the top 

of the head rail. 

•  Carefully roll the back of the head rail up and then 

push back to click into place.

•  Tighten the tab screw well but do not over tighten

Adjust the drop height and level the bottom

The drop height must be 
equal to the ordered height 
or up to 1/4” longer.
The height must be equal 
on both sides of the shade.

Push the ferrules into the 
pockets and check the 
adjustment.

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