Winco FW-11R500, Руководство по эксплуатации, Страница: 9 / 12

9
Service and Repair
There are no user serviceable parts within this appliance.
To avoid serious injury or damage,
NeveR
attempt to repair the unit
yourself.
To initiate warranty service contact: support@wincous.com
or call: 973-295-3899.
DO NOT send unit to WINCO® without first contacting our customer
service department.
See "Limited Warranty" section on page 8 for details.
If your WINCO® Food Warmer/Cooker does not operate, please check the following prior to placing a service call.
Safety
A WINCO® Approved Service Technician should carry out repairs if
necessary. Do not remove any components or service panels on this
product.
If the power cord is damaged, it must be replaced by a WINCO®
Approved Service Technician in order to avoid a hazard.
Troubleshooting
pRoblem mIGht be cAused by couRse of ActIoN
Unit won't heat
Power supply Check power source, make sure unit is plugged in
Thermostat setting incorrect Make sure thermostat is turned to desired setting
Water level incorrect Make sure well pan has correct amount of water
Plug/cord, set or external wiring is damaged Call WINCO® to make service arrangements through
their service provider network.
Internal wiring fault Call WINCO® for service
Product is cold or
not reaching desired temperature
Operation of thermostat Ensure thermostat is set correctly and that the heat
control knob is firmly secured to the thermostat
shaft (not spinning independently)
Faulty thermostat Call WINCO® for service
Indicator light is not on, but the unit IS
heating up
The indicator bulb has burned out Call WINCO® for service
Product exceeds desired temperature
Faulty heating elements Call WINCO® for service
Wrong setting of thermostat Ensure thermostat is set correctly and that the heat
control knob is firmly secured to the thermostat
shaft (not spinning independently)
Faulty thermostat Call WINCO® for service
Appliance trips circuit breaker
or blows fuse
Circuit overload Check to make sure circuit is not overloaded
Blown fuse Unplug from power and check for short circuits
Faulty thermostat Call WINCO® for service