CALL IN PROGRESS FEATURES
HOLDING CALLS
Exclusive Hold
With call in progress
– Press the Flash button (if equipped) OR – Press the hook switch momentarily
– Receive dial tone
– Dial # + #
– Replace handset
Retrieve Held Call
– Lift handset
– Dial # + #
– Converse
– Replace handset to disconnect
TRANSFERRING CALLS
Screened Transfer
With call in progress
– Press the Flash button (if equipped) OR – Press the hook switch momentarily
– Receive dial tone
– Dial station number
– Announce call
– Replace handset to release
Unscreened Transfer
With call in progress
– Press the Flash button (if equipped) OR – Press the hook switch momentarily
– Receive dial tone
– Dial station number
– Replace handset to release
Transfer Via Page
With call in progress
– Press the Flash button (if equipped) OR – Press the hook switch momentarily
– Receive dial tone
– Dial # +
6
– Dial page zone (
00-32
)
– Announce call over page
– Wait for page answer
– Replace handset to release
Trunk-to-Trunk Transfer (Transfer to Outside Line)
With call in progress
– Press the Flash button (if equipped) OR – Press the hook switch momentarily
– Receive dial tone
– Dial trunk group access code (example...
9
)
– Dial telephone number
– Announce call
– Replace handset to release
5
REFERENCE NUMBERS
Voice Mail Access
Call Voice Mail from . . .
Inside __________________________________________________________
Outside ________________________________________________________
Enter System Access Code ________________________________________
Enter User ID____________________________________________________
Enter Password __________________________________________________
Important Numbers
1
.______________________________________________________________
2
.______________________________________________________________
3
.______________________________________________________________
4
.______________________________________________________________
5
.______________________________________________________________
6
.______________________________________________________________
7
.______________________________________________________________
8
.______________________________________________________________
9
.______________________________________________________________
10
. ____________________________________________________________
9
8
CALL PICKUP
Direct
Upon hearing
ringing indication
–Lift
handset
–Dial
* +
3
–Dial
extension number
of ringing
station
–C
onverse
Group
Upon hearing
ringing indication
–Lift
handset
–Dial
* +
9
–C
onverse
Exclusive Hold
–Lift
handset
–Dial
* +
3
–Dial
extension number
of ringing
station
–C
onverse
Hold Recall
–Lift
handset
–Dial
* +
3
–Dial
extension number
of ringing
station
–C
onverse
Selected Trunk
Hold
–Lift
handset
–Dial
access code
(set by
the system
administrator)
–Dial
trunk number
–C
onverse
ACCOUNT CODE
REGISTRY
With call
in progress
–Press
the Flash
button (if
equipped) O
R
–Press
the hook
switch momentarily
–Receive
dial tone
–Dial
# +
3
–Dial
account code
–Press
#
–Press
the Flash
button (if
equipped) O
R
–Press
the hook
switch momentarily
–C
onverse
–Replace
handset to
disconnect
Follow-Me
Forwarding
Set
From
station set
where calls
are to
be forwarded
to
–Lift
handset
–Dial
# +
92
–Dial
0
for Day
forward or
1
for Night
forward
–Dial
your forwarding
station number
–Listen
for confirmation
tone
–Replace
handset
Cancel
–Lift
handset
–Dial
# +
99
–Dial
0
to cancel
Day or
1
to cancel
Night
–Listen
for confirmation
tone
–Replace
handset
External F
orwarding
Set
–Lift
handset
–Dial
# +
93
–Dial
telephone number
–Dial
# +
9
–Listen
for confirmation
tone
–Replace
handset
Cancel
–Lift
handset
–Dial
# +
93
–Dial
0
to cancel
–Dial
# +
9
–Listen
for confirmation
tone
–Replace
handset