Win Digital Multiline Telephone, Руководство пользователя

Страница: 25 / 30

AGENT FEATURES
Log On/Log Off
– Press designated LOGON/LOGOFF button to Logon
– Dial
4
-digit PIN if required
– Listen for confirmation tone (Button will extinguish)
– Press button again to Logoff
– Listen for confirmation tone (Button will illuminate)
Unavailable/Available
– Press designated UNAVAILABLE button to restrict calls
– Listen for confirmation tone (Button will illuminate)
– Press button again when ready to receive calls
– Listen for confirmation tone (Button will extinguish)
Wrap Up/Available
– Press designated WRAPUP button to restrict calls
– Listen for confirmation tone (Button will illuminate)
– Press button again when ready to receive calls
– Listen for confirmation tone (Button will extinguish)
Help Request
Request for help
With call in progress
– Press HELP button
– Listen for confirmation tone (Button will illuminate)
Respond to help
Receive message indication
– Press MESSAGE WAITING button
– Use * or # to scroll through messages
– Press ICM button to call back or FLA button to delete
23