3
4
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Mon.- Fri. Hours: 7 am to 6 pm MST.
Adjusting the Sleek
®
4G
Arms
Understanding the Sleek
®
4G Lights
Separation of Sleek 4G and the Outside Antenna is very important.
In a vehicle, the metal roof acts as
a barrier and helps shield the two antennas from each other, preventing oscillation (feedback) .
Oscillation can occur when the roof mounted antenna is too close to the Sleek 4G inside the vehicle . An
oscillation (or feedback) in the Sleek 4G is similar to when a microphone is too close to a speaker in sound
system, resulting in a loud whistle . An oscillation in the Sleek 4G, if allowed to occur, can affect nearby cell
towers’ ability to handle calls .
Sleek
®
4G SYMPTOM:
Red
light is on
The Sleek 4G has oscillation protection – which means the Signal Booster powers down to protect the
cell tower . See section above “Separation of Sleek 4G and the Outside Antenna is very important .”
The RED light indicates the outside roof mounted antenna needs to be farther apart from the Sleek
4G . In a vehicle installation, move the Outside Antenna on the roof of the car farther to the rear of
the car, but at least 6 inches from the rear and side windows or sunroof . To reset the Sleek 4G,
disconnect and reconnect the power supply . If the light is now green, the Sleek 4G is working
properly . If the RED light is still on, move the Outside Antenna farther away and repeat the process .
Sleek 4G Front View
Sleek Arm
Sleek Arm
multiple arm slots
for custom fit
Sleek 4G Top View
Sleek Arm
Sleek Arm
Figure 1
Figure 3
Figure 4
Figure 2
Included with your Sleek 4G are various sized arms, which
will provide you with multiple options to customize the Sleek
4G to fit your phone.
Note: Figures 3 & 4 indicate slots used for adjustable arms.
NOTE: The cell phone must be placed in the Sleek 4G to work properly. Use a Bluetooth
®
or hands
free device.
Troubleshooting
SYMPTOM: No increase in bars
1 . Make sure that the antenna connector is tight .
2 .
The cell phone must be placed in the Sleek 4G cradle to amplify properly.
3 . Call Wilson Electronics Technical Support at 866-294-1660 .
