11
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Hours: 7 am to 6 pm MST.
12
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Hours: 7 am to 6 pm MST.
cell towers . If one or both lights are blinking orange, this indicates
that the Signal Booster has shut down due to close proximity to a
cell tower .
First, turn down the gain control on the band that is
blinking until you get a blinking green light. The Signal Booster
is now working with reduced gain.
If the gain is not adequate for
good coverage,
you will need to turn the gain to maximum and
then turn the Outside Antenna away from the cell tower until the
light turns to blinking green.
If the Signal Booster will not respond,
turn the gain down 5 dB and move the Outside Antenna . Continue to
adjust the gain and the Outside Antenna position until the light turns
blinking green . Contact Wilson Electronics Technical Support Team
for assistance:
866-294-1660 .
3. SOLID RED
If either of the two lights on the Signal Booster are solid red, this
indicates that the Signal Booster has shut down on that frequency
to prevent an oscillation (feedback) . First, make sure that all the
connections are tight .
Then reduce the gain of the Signal Booster
in small increments by rotating the gain control, counter-
clockwise, waiting 5 seconds between each adjustment for the
Signal Booster to reset. Continue this adjustment until the light
turns blinking or solid green.
When you are turning down the
gain, you are reducing the inside coverage area . If the amount of
coverage area is sufficient for your needs and the light is green the
installation is complete .
If the coverage area is not large enough, it
is necessary to increase the separation distance of the antennas
by moving them horizontally or vertically farther apart, or both.
Then increase the gain until the red light comes on, and then
slightly keep decreasing the gain until the green or blinking
green light appears.
If after separating the antennas your coverage
area is still too small, contact Wilson Electronics Technical Support
Team for assistance:
866-294-1660 .
If your installation takes longer than 15 minutes, it is possible to re-
enter the installation mode by disconnecting and reconnecting the
power supply from the Signal Booster .
4. SOLID GREEN
The indicator lights on the Signal Booster will be a solid green after
the first 15 minute installation period and the unit is powered up and
working properly .
Warnings & Recommendations
Warning: The directional antenna must always be located so the
back or side points to the Inside Antenna . Never point the
front of the Outside Antenna toward the Inside Antenna –
this is to prevent oscillation .
Warning: Connecting the Signal Booster directly to the cell phone with
use of an adapter may damage the cell phone .
Warning: Use only the power supply provided in this package . Use
of a non-Wilson Electronics product may damage your
equipment .
Warning:
RF Safety
: FCC regulations require that any fixed Outside
Antenna used with this Signal Booster may not have gain
(less cable loss) that exceeds 15 dBi and must be located
at least 30 inches from all people . Inside Antennas must
not exceed 7 dBi gain (less cable loss) in the 800 MHz
band or 10 dBi gain (less cable loss) in the 1900 MHz
band and must be located at least 8 inches from all people .
Warning: Verify that both the Outside Antenna and the Inside
Antenna are connected to the Signal Booster before
powering up the Signal Booster .
Recommendation: Lightning Surge Protection is recommended for all
in-building installations .
