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Phone Guide

WILDIX WP400

Basic Call Functions

LED

STATUS

DESCRIPTION

GREEN

Steady

Account is active

Slow blinking

Phone is in Mute mode

Double blinking

Call forward is activated

RED

Steady

You have a new Voicemail

Slow blinking

There is an incoming call

Double blinking

There is a call on hold

ORANGE

Steady

Device is starting

Slow blinking

Network unavailable, account is not registered 

or registration failed

Double blinking

Updating

Soft Keys

You can set up Soft Keys as: Speed Dial, DND, Voicemail.

Make a call

Answer a call

Mute the microphone during a call

Lift the receiver and dial the phone number

Lift the receiver to answer a call

Press MUTE button to deny an incoming call

To mute the microphone during a call or 

to enable it again, press MUTE button

Adjust the volume of the speaker

Use the Volume Control buttons to adjust 

the volume
Press the keys during a call to adjust the voice volume. Press the 

keys when you are not talking on the phone, to adjust the ringer 

volume

Put a call on hold

To put a call on hold, press HOLD button

To resume the call, press HOLD button again

Transfer a call

Blind transfer

You transfer a call directly, without notifying the 

person who receives the transfer.

Press TRANSFER button during a call           

The call is put on hold. Dial the number (internal or external) for the 

transfer.

Hang up to complete the transfer.

Attended transfer

You can have a private conversation with the person prior to 

transferring a call to him

Press TRANSFER button during a call

Dial the phone number for the transfer, wait till the person answers. 

Now you can have a private conversation with him

Hang up to complete the transfer

Access your Voicemail

The steady red LED indicates the presence of the new voicemail

Call the number of your voicemail to listen to the message

Conference

Press HOLD button during a call 

The call is put on hold. Dial the number of the person to add him to 

the conference and press the

CONFERENCE button

Hang up to end the conference

Note

The guide describes the features of WP400 phone  with firmware 

v.18.0.10.3

.  Guide updates will be published on www.wildix.com

LED indication

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