Problem
Possible cause
Solution
You hear “interrup-
ted” speech (on and
off) from the hearing
aids or no speech
(muted) from the
transmitting hearing
aid.
a. The battery in one
of the hearing aids
has expired
b. Strong electromag-
netic interference in
the vicinity
a. Replace battery in
one or both hearing
aids
b. Move away from
known sources of in-
terference
NOTE
This information covers only the hearing aid. See the “Ear-sets for Wi-
dex hearing aids” user manual for information specific to your ear-set.
If the problems persist, contact your hearing care professional for as-
sistance.
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