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TROUBLESHOOTING

These pages contain advice on what to do if your hearing aid stops working

or if it doesn't work as expected. If the problem persists, contact your hear-

ing care professional.

Problem

Possible cause

Solution

The hearing aid is

completely silent

It is not turned on

Make sure the battery is

placed correctly and the

battery compartment cover

is closed correctly.

The battery does not

work

Insert a new battery in the

hearing aid

The sound outlet is

blocked

See the cleaning section

The microphone open-

ing is blocked

See the cleaning section

The hearing aid vol-

ume is not powerful

enough

The sound outlet is

blocked

See the cleaning section

Your ear is blocked by

earwax

Contact your doctor

Your hearing may

have changed

Contact your hearing care

professional/doctor

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Содержание Unique U-CIC

Страница 1: ...WIDEX UNIQUE USER INSTRUCTIONS THE WIDEX UNIQUE FAMILY U CIC U CIC TR U CIC M U CIC M TR model Completely in canal ...

Страница 2: ...l length None CIC CIC M Your hearing aid series PROGRAMS Universal Audibility Extender Quiet Audibility Extender Transport Audibility Extender Urban Audibility Extender Party Audibility Extender Music Audibility Extender SPECIAL PROGRAMS Zen Audibility Extender Phone Audibility Extender 2 ...

Страница 3: ...names available write the new names in the table That way you will always know which programs you have in your hearing aids NOTE The CIC M is not a wireless hearing aid which means that the hearing aids cannot communicate with each other or with any accessory Consequently you cannot adjust the sound and you will only have one listening program 3 ...

Страница 4: ... 10 Intended use 10 The battery 10 Sound signals 12 How to tell right from left 13 Turning the hearing aid on and off 13 Putting on and removing your hearing aid 14 Sound adjustment 15 Programs 16 CLEANING 19 Tools 19 Cleaning the hearing aid 19 The wax guard 22 ACCESSORIES 25 TROUBLESHOOTING 26 REGULATORY INFORMATION 29 4 ...

Страница 5: ...EC directives 29 FCC and IC statements 29 SYMBOLS 33 5 ...

Страница 6: ...g aid regularly even if it takes some time getting used to it Infrequent users don t usually get the full benefit of a hearing aid NOTE Your hearing aid and its accessories may not look exactly as illustrated in this booklet We also reserve the right to make any changes we consider necessary 6 ...

Страница 7: ...Your hearing aid at a glance 1 Microphone openings 2 Battery lid on off function 3 Nail grip 4 Sound outlet 5 Widex wax guard 6 Extraction cord 7 Relief vent short 8 Relief vent full length 7 ...

Страница 8: ... you sus pect you may have an ear infection Remove your hearing aids before showering swimming or using a hair dryer Do not wear your hearing aids when applying perfume spray gels lotion or cream Do not dry your hearing aid in a microwave oven this will ruin it Never use other people s hearing aids and never allow others to use yours as this could damage your hearing Never use your hearing aids in...

Страница 9: ... ity and dry them quickly if they get wet or if you perspire heavily Your hearing aids should be stored and transported within the temperature and humidity ranges of 20 C to 55 C 4 F to 131 F and 10 95 rH Storage and transportation up to 60 C 140 F with 10 95 rH can be accepted in shorter periods duration of max of 2 weeks Your hearing aids are designed to operate from 0 C 32 F to 50 C 122 F For m...

Страница 10: ... who are trained in hearing re habilitation Intended use The hearing aids are intended as air conduction amplification devices to be used in everyday listening environments The hearing aids may be equipped with the Zen program intended to provide a relaxing sound background i e music noise source for adults who desire to listen to such a background in quiet The battery Use a type 10 zinc air batte...

Страница 11: ...t could leak and ruin your hearing aid Dispose of used batteries as indicated on the packaging and take note of the expiry date Low battery indication When the battery is flat a sound signal will play If the battery drains sud denly there may however be no warning We recommend carrying a spare battery with you wherever you go Changing the battery To change the battery do as follows Take the adhesi...

Страница 12: ...w days remove the battery NOTE Avoid dropping your hearing aid hold the hearing aid above a soft surface while changing the battery Sound signals Your hearing aid plays sounds to inform you that certain features have been activated or that you have changed programs These sounds may be spoken messages or tones depending on your needs and preferences Program 1 Message one short beep Program 2 Messag...

Страница 13: ...your hearing aid that warns you whenever it loses contact with the hearing aid in the opposite ear You will hear a spoken message in your ear How to tell right from left The hearing aid for your right ear has a red mark The hearing aid for your left ear has a blue mark Turning the hearing aid on and off To turn the hearing aid on close the battery cover and push it upwards The hearing aid will pla...

Страница 14: ...ry lid completely Hold the hearing aid with your thumb and forefinger and insert it slowly into your ear until you feel resistance Then use the tip of your forefinger to gently push the hearing aid into your ear until it feels comfortable Pulling the outer ear upwards and backwards while you insert the hearing aid can be helpful NOTE If the hearing aid doesn t feel comfortable or if it doesn t fit...

Страница 15: ...emote control you can also adjust the sound manually to ach ieve more comfort or more audibility depending on your needs and prefer ences For more information on how this works consult your hearing care professional Depending on the hearing aid settings and features any sound adjustment you make will affect both hearing aids Each time you operate the volume control you will hear a beep tone unless...

Страница 16: ...e volume will be cancelled when you turn off your hearing aid or if you change program Programs PROGRAM USE Universal For everyday use Quiet Special program for listening in quiet environ ments Transport For listening in situations with noise from cars trains etc Urban For listening in situations with changing sound levels in supermarkets noisy workplaces or sim ilar Party For listening in situati...

Страница 17: ...hearing care pro fessional can also select a program name from a preselected list Then it is even easier for you to select the right program in each listening situation Depending on your hearing loss your hearing care professional can activate the Audibility Extender feature Ask your hearing care professional if you could benefit from this If your needs and preferences change over time your hearin...

Страница 18: ...program press and hold the program key for more than one second A quicker press then allows you to cycle through the available Zen styles To exit the program press and hold down the program key for more than one second 18 ...

Страница 19: ...3 Long wax removing tool 4 Short wax removing tool 5 Battery magnet Cleaning the hearing aid Cleaning your hearing aid every day will make it more efficient and more comfortable to wear The hearing aid Just wipe it with the a soft cloth for exam ple the cloth you received from your hearing care professional 19 ...

Страница 20: ...d outlet as this can ruin your hearing aid The microphone openings Open the battery lid and turn the hearing aid so the lid is facing downwards see illustra tion Guide the short wax removing tool no 4 through the microphone openings on the lid from the inside see illustration NOTE If you suspect that earwax or dirt has got into the microphone inside the hearing aid contact your hearing care profes...

Страница 21: ...sult your hearing care professional if the vent is blocked Dry your hearing aid quickly if it gets wet or if you perspire heavily Some people use a special dehumidifier like Widex Dry Go to help keep their hear ing aids dry and clean Ask your hearing care professional if this is right for you Do not use any kind of liquid or disinfectant to clean your hearing aid Clean and inspect your hearing aid...

Страница 22: ...se Widex wax guards with your hearing aid Otherwise the guarantee for your hearing aid will be void Changing the wax guard Open the wax guard case as illustrated 2 1 The wax guard consists of the following parts 1 Removal hook 2 New wax guard Insert the removal hook into the used wax guard 22 ...

Страница 23: ...Keep the holder at a right angle Pull the used wax guard straight out Insert the new wax guard into the opening of the sound outlet and press it gently 23 ...

Страница 24: ...wax guard The wax guard is for one time use only and is not intended to be cleaned If the wax guard fits loosely discard it and use a new one If the wax guard falls off inside your ear contact your doctor or hearing care professional to have it removed Do NOT attempt to remove the wax guard yourself 24 ...

Страница 25: ...l Name Use RC DEX remote control TV DEX for listening to TV and audio PHONE DEX for easy landline use FM DEX for streaming audio and FM signals UNI DEX for connecting hearing aids to mobile phones CALL DEX for easy wireless connection to mobile phones COM DEX for wireless connection to mobile phones and other devices via bluetooth Available in some countries only 25 ...

Страница 26: ...e battery is placed correctly and the battery compartment cover is closed correctly The battery does not work Insert a new battery in the hearing aid The sound outlet is blocked See the cleaning section The microphone open ing is blocked See the cleaning section The hearing aid vol ume is not powerful enough The sound outlet is blocked See the cleaning section Your ear is blocked by earwax Contact...

Страница 27: ... The hearing aid is un comfortable to wear It is not correctly placed in your ear ca nal Consult your hearing care professional It does not fit your ear properly Contact your hearing care professional Your outer ear or ear canal is sore It is important that first time users only wear the hearing aid for short peri ods of time at the begin ning Take 2 3 weeks to gradually get used to the hearing ai...

Страница 28: ... c The device and the hearing aids are not matched a Move the device closer to the hearing aids b Move away from known source of EM interference c Check with your hearing care professional to make sure device is matched with the hearing aids You hear interrupted speech on and off from the hearing aids or no speech muted from the transmitting hearing aid a The battery in one of the hearing aids has...

Страница 29: ...ation of Conformity according to 1999 5 EC can be found at http www widex com doc N26346 Information regarding disposal Do not dispose of hearing aids hearing aid accessories and batteries with ordinary household waste Hearing aids batteries and hearing aid accessories should be disposed of at sites intended for waste electrical and electronic equipment or given to your hearing care professional f...

Страница 30: ...pment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be deter mined by turning the equi...

Страница 31: ...e transmitter by Industry Canada To reduce potential radio interference to other users the antenna type and its gain should be so chosen that the equivalent isotropically radiated power e i r p is not more than that necessary for successful communication This device complies with Industry Canada licence exempt RSS standard s Op eration is subject to the following two conditions 1 this device may n...

Страница 32: ...éc essaire à l établissement d une communication satisfaisante Le présent appareil est conforme aux CNR d Industrie Canada applicables aux ap pareils radio exempts de licence L exploitation est autorisée aux deux conditions suivantes 1 l appareil ne doit pas produire de brouillage et 2 l utilisateur de l appareil doit accepter tout brouillage radioélectrique subi même si le brouillage est suscepti...

Страница 33: ...logue item number Consult instructions for use The user instructions contain important cautionary information warn ings precautions and must be read before using the product Warning Text marked with a warning symbol must be read before using the product WEEE mark Not for general waste When a product is to be discarded it must be sent to a designated collection point for recycling and recovering to...

Страница 34: ...t out in European CE marking directives RCM mark The product complies with electrical safety EMC and radio spectrum regula tory requirements for products supplied to the Australian or New Zealand market Interference Electromagnetic interference may occur in the vicinity of the product 34 ...

Страница 35: ...35 ...

Страница 36: ...WIDEX A S Nymoellevej 6 DK 3540 Lynge Denmark www widex com Manual no 9 514 0315 001 04 Issue 2016 07 9 514 0315 001 04 ...

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