66
67
General
Problem
Potential cause
Solution
The hearing
aid whistles
continuously
Your ear is blocked
by earwax
Contact your ENT
doctor/physician
The earwire is
yellow and stiff
Contact your hearing
care professional
The ear-tip is not
correctly placed in
your ear canal
Take the ear-tip out
and reinsert it
The ear-tip fit is too
loose
Contact your hearing
care professional
The receiver is not
adequately
secured in the
ear-tip
Closed
and
open
ear-tip:
Replace the
ear-tip. If the problem
persists, contact your
hearing care
professional
Custom ear-tip:
Contact your hearing
care professional
The receiver is
inserted in the
wrong hole
Closed ear-tip:
Remove the ear-tip
and insert the receiver
as illustrated on page
33.
Caring for your hearing aid
With proper care, your hearing aid will give you con-
sistent reliable service. Here are some things you can
do to prolong the life of your hearing aid:
• Switch your hearing aid off when it is not in use.
Should you not use it for several days, take out the
battery.
• Treat the hearing aid as the valuable object it is: with
care. When the hearing aid is not in use, keep it in its
case in a cool, dry location where it cannot be reached
by children or pets.
• When not in use, do not expose the hearing aid to ex-
treme heat or high humidity.
• In environments with high humidity, a Widex drying
kit may be used daily to reduce the amount of mois-
ture inside the hearing aid. See the instructions en-
closed with the Widex drying kit.
