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44

45

In CaSE oF MalFunCTIon

the following pages contain some quick advice on what to do if 
your hearing aid stops working or performs unsatisfactorily . if 
the problems persist, contact your hearing care professional for 
assistance .

Problem

Possible cause

Solution

the hearing aid is 

completely silent

the hearing aid is not 

turned on

Make sure the battery 

drawer is closed

the battery does not 

work

insert a new battery in 

the hearing aid battery 

drawer

the sound outlet is 

blocked

see page 33

the microphone opening 

is blocked

see page 36

Содержание Menu ME-CIC/IIC

Страница 1: ...User instructions The MENU Series ME CIC IIC TR ME CIC IIC model Completely in canal Invisible in canal ...

Страница 2: ...2 Your WIDEX hearing aid To be filled out by the hearing care professional MENU3 MENU5 MENU10 Date _______________________________________ Battery size 10 Vent Short Full length None ...

Страница 3: ...3 Programs 6 6 Master Music TV Standard Acclimatisation Audibility Extender Zen ...

Страница 4: ...ication 15 Turning the hearing aid on and off 16 Right left identification 17 Positioning the hearing aid 18 Removing the hearing aid 20 Volume adjustment 21 Listening programs 23 Switching between the listening programs 27 Cleaning 28 The hearing aid 29 The sound outlet 33 The relief vent 34 The microphone opening 36 4 ...

Страница 5: ...nanocare wax guard 38 Changing the NanoCare wax guard 40 Accessories 44 In case of malfunction 45 Caring for your hearing aid 48 Warnings 50 Advice 55 Symbols 57 5 ...

Страница 6: ...6 DescriptionofThehearingaid 1 Microphone opening 2 Battery drawer 3 Nail grip 4 On off function 5 Sound outlet 6 NanoCare wax guard 7 Extraction cord 8 Relief vent short 9 Relief vent full length ...

Страница 7: ...ase contact your hearing care professional Your hearing aid may be provided with a listening program called Zen It makes musical tones and sometimes a rushing noise in the background These sounds are shaped according to your hearing loss On page 2 of this booklet your hearing care professional can indi cate the type of vent used in your hearing aid if any ...

Страница 8: ...ion and instructions Please read this booklet carefully before you start using the hearing aid NOTE Your hearing aid and accessories may not look exactly as illustrated in this booklet We also reserve the right to make any changes considered necessary ...

Страница 9: ...i e music noise source for adults who desire to listen to such a background in quiet Indications for use The devices are indicated for individuals with a range of hearing loss severity from minimal 10 dB HL to moderately severe 75 dB HL and all hearing loss configurations They are to be programmed by licensed hearing care profession als audiologists hearing aid specialists otolaryngologists who ar...

Страница 10: ...nal can also be deac tivated Functions Default settings Other settings Adjusting volume via remote control Tone Off Confirming RC program key use Clicking sound Off Changing program via remote control Tones Message off Starting up the hearing aid Tone Message off Warning about low battery 4 tones Message off Service reminder Off Message SmartSpeak not available as a standard feature ...

Страница 11: ...ortant to take note of the expiry date and the recommendations on the battery pack regarding disposal of used batteries Otherwise there is a risk that the battery life may be reduced Inserting the battery Before inserting a new battery into the hearing aid remember to remove the adhesive tab Once the tab has been removed the battery will start functioning after a few seconds ...

Страница 12: ...12 CAUTION Do not use batteries if there is a sticky residue from the tab or other un wanted substance as this can cause the hearing aid to malfunction ...

Страница 13: ...l grip to open the battery drawer Do not press the battery drawer beyond the open position Place the battery in the drawer so that the small plus sign on the battery is visible when you hold the hearing aid as shown ...

Страница 14: ...the battery magnet provided to steer the battery into place If the battery drawer does not close easily the battery is incor rectly inserted When changing battery it is a good idea to hold the hearing aid over a table ...

Страница 15: ...you always have a spare battery with you WARNING Never leave an exhausted battery in the hearing aid Exhausted batter ies may leak damaging the hearing aid WARNING Your hearing aid may stop functioning for instance if the battery is ex hausted You should be aware of this possibility in particular when you are in traffic or are otherwise dependent on warning signals ...

Страница 16: ...r to turn on the hearing aid An acoustic indicator will indicate that the hearing aid has been switched on unless this function has been disabled Open the battery drawer to turn off the hearing aid Please remember to turn off the hearing aid when it is not in use Remove the battery if the hearing aid will not be used for sev eral days ...

Страница 17: ... identification Your hearing aids will be marked with a red Widex logo for the right ear and a blue logo for the left ear or they may have a red or a blue shell respectively The arrow shows the position of the logo ...

Страница 18: ...ioning the hearing aid Close the battery drawer completely Hold your hearing aid by the extraction cord with your thumb and forefinger Slowly guide the hearing aid into your ear canal until you feel resistance ...

Страница 19: ...your ear until it rests comforta bly in your canal To help position the hearing aid properly you could pull the outer ear backwards and upwards with the opposite hand If your hearing aid does not fit or sit properly causing discom fort irritation redness or the like contact your hearing care pro fessional ...

Страница 20: ...traction cord with your thumb and forefinger If it is difficult you can try to move the hear ing aid carefully from side to side while pull ing the extraction cord It may also help to pull the outer ear backwards and upwards with the opposite hand ...

Страница 21: ...stment of the volume set ting will be cancelled when your hearing aid is turned off or when you change program If you have a remote control please also refer to the user instruc tions for this To mute the hearing aid with a remote control Keep pressing the volume down key on the remote control after the long beep tone has sounded and until it stops Pressing one of the volume keys briefly will brin...

Страница 22: ...22 WARNING If the volume in the hearing aid is generally too loud or too weak or the reproduced sounds are distorted or if you would like any further information consult your hearing care professional ...

Страница 23: ...the automatic functions work to ensure comfort in all listening situations Music For listening to music TV For listening to the TV Standard All the automatic functions work to ensure audibility and speech understanding in all listening situations Acclimatisation This program has the same features as the Master program but provides slightly less amplification Audibility Extender Makes high frequenc...

Страница 24: ...g loss The Zen program may be used alone without amplification in quiet when you are not required to hear surrounding sounds Or it may be used with the Mas ter program so both the surrounding sounds and the generated sounds fractal tones and noise are heard together caution Use of the different Zen programs may interfere with hearing surround ing sounds including speech The programs should not be ...

Страница 25: ...25 CAUTION If you perceive a decrease in loudness tolerance of sounds speech not as clear or worsening tinnitus contact your hearing care professional ...

Страница 26: ...s who desire to listen to such a background in quiet It may be used as a sound therapy tool in a tinnitus treatment program that is prescribed by a hear ing care professional audiologists hearing aid specialists oto laryngologists who is trained in tinnitus management Directions for use Because of the unique ways in which Zen is programmed in your hearing aid please follow the recommendations of y...

Страница 27: ...ch time you switch to another program an acoustic indicator will sound unless this function has been disabled Program 1 One short beep or message Program 2 Two short beeps or message Program 3 Three short beeps or message Program 4 One long and one short beep or message Program 5 One long and two short beeps or message ...

Страница 28: ...the hearing aid Ask your hearing care professional which accessories you need 1 Brush 2 Cloth 3 Wax removing tool with a short and a long end 4 Long wax removing tool Contact your hearing care professional if you need additional supplies of cleaning accessories Widex 1 4 2 3 ...

Страница 29: ...aid s performance that it is kept free from ear wax and dirt Clean your hearing aid daily with the soft cloth to keep it dry and clean of earwax or dirt WARNING Never clean the hearing aid with water or cleaning solutions as this may cause it to malfunction ...

Страница 30: ...y drawer open to ventilate the hearing aid and allow it to dry We recommend that every time you take the hearing aid out of your ear you inspect the sound outlet the microphone opening in the battery drawer and the relief vent opening to ensure that no wax or dirt has gathered there ...

Страница 31: ...ample of how the sound outlet relief vent and microphone opening may be positioned in a hearing aid provided with a short vent and a full length vent respectively 1 Sound outlet 2 Relief vent short 3 Microphone opening ...

Страница 32: ...32 1 Sound outlet 2 Relief vent full length outlet 3 Relief vent full length inlet 4 Microphone opening ...

Страница 33: ...he sound outlet with the small brush or cloth Do not attempt to clean the wax guard If the sound outlet is still blocked you should change the wax guard see pages38 42 Warning If you cannot clean the sound outlet completely you should contact your hearing care professional Do not insert anything into the sound outlet as this could damage the hearing aid ...

Страница 34: ...d the relief vent open ing do as follows Short vent Clean any earwax from the vent as far as the long end of wax removing tool no 3 can reach Full length vent Clean any earwax from the vent by passing the long wax removing tool no 4 all the way through the vent ...

Страница 35: ...ring aid that the relief vent is never blocked Make it a habit to clean the relief vent every day In rare cases so much earwax can accumulate in the relief vent that the hearing aid sound is affected In that case you should see your hearing care professional ...

Страница 36: ...g on the hearing aid front do as follows Open the battery drawer and remove the battery Turn the hearing aid so the open battery drawer is facing down wards Guide the short end of wax remov ing tool no 3 through the microphone opening on the battery drawer from the inside as illustrated ...

Страница 37: ...u suspect that earwax or dirt has migrated through the micro phone opening and into the actual microphone inside the hearing aid contact your hearing care professional Do not insert anything into the actual microphone ...

Страница 38: ...lps to protect the hearing aid against earwax Always use NanoCare wax guards with your hearing aid Otherwise the warranty for your hearing aid will be void The NanoCare wax guard consists of the following parts 1 Holder 2 Removal hook 3 Wax guard ...

Страница 39: ...9 Caution The wax guard is disposable and for one time use only Do not attempt to clean or reuse a wax guard This could damage your hearing aid and or cause the wax guard to become dislodged in your ear ...

Страница 40: ...40 Changing the NanoCare wax guard Insert the removal hook into the used wax guard placed in the sound outlet Pull the wax guard straight out 1 Vent opening 2 Sound outlet 3 Used wax guard ...

Страница 41: ...the holder around so that the new wax guard is in position to be inserted Insert the holder into the opening of the sound outlet and gently press the wax guard into the opening Then pull the holder straight out ...

Страница 42: ... surface to ensure that the wax guard remains in place Discard the holder with the used wax guard The frequency with which the NanoCare wax guard should be changed varies from one individual to another If you have any questions regarding your NanoCare wax guard please contact your hearing care professional ...

Страница 43: ... guard fits loosely discard it and insert another If the wax guard becomes dislodged from the hearing aid while in the ear canal please contact your physician Do not try to remove the wax guard from your ear canal yourself ...

Страница 44: ... Accessories Remote control A remote control gives you a number of additional options For help in determining whether you could benefit from a remote control please con sult your hearing care professional ...

Страница 45: ...sist contact your hearing care professional for assistance Problem Possible cause Solution The hearing aid is completely silent The hearing aid is not turned on Make sure the battery drawer is closed The battery does not work Insert a new battery in the hearing aid battery drawer The sound outlet is blocked See page 33 The microphone opening is blocked See page 36 ...

Страница 46: ...ar is blocked by earwax Contact your ENT doc tor physician Your hearing may have changed Contact your hearing care professional The hearing aid whistles continu ously Your ear is blocked by earwax Contact your ENT doc tor physician The hearing aid is not correctly placed in your ear canal Take the hearing aid out and reinsert it The hearing aid fits loosely in your ear canal Contact your hearing c...

Страница 47: ...not placed correctly in your ear canal Consult your hearing care professional on how to place the hearing aid correctly in your ear canal The hearing aid does not fit your ear properly Contact your hearing care professional Your outer ear or ear canal is sore Contact your hearing care professional ...

Страница 48: ...48 Caringforyourhearingaid The hearing aid is a valuable object and should be treated with care Here are some things you can do to prolong the life of your hearing aid ...

Страница 49: ...o extreme temperatures or high humidity Make sure to dry the hearing aid thoroughly after heavy perspiration such as that which may occur during intense physical activity e g playing sports Avoid dropping your hearing aid perform cleaning and battery changes while holding the hearing aid above a soft surface Do not wear your hearing aid while in the shower or swimming or when using a hair dryer pe...

Страница 50: ...s or otherwise cause injury to themselves Do not change batteries in front of them and do not let them see where you keep your battery supply Discard used batteries carefully Batteries are very small and can easily be mistaken for pills or the like Never put a battery or hearing aid in your mouth for any reason as you may risk swallowing it Clean and inspect your hearing aid after use to check tha...

Страница 51: ...ge to their hear ing When selecting a listening program please remember that there are situations in which it is particularly important to be able to hear the surrounding sounds e g traffic warning signals The hearing aid is made of modern non allergenic materials None theless in rare cases skin irritation may occur If you notice skin irri tation in or around your ear or ear canal contact your hea...

Страница 52: ... also remove your hearing aid during the day if there are any periods when you do not need them Make sure that you clean and inspect your hearing aid as required If an ear infection or disease occurs you should seek medical attention and contact your hearing care professional for advice on how to disinfect the hearing aid Do not under any circumstances use alcohol chlorine or similar substances fo...

Страница 53: ... these pro cedures as well as from other types of radiation such as that in a microwave oven can damage your hearing aid and the hearing aid can become very hot Radiation from for example room surveillance equipment burglar alarms and mobile phones is weaker and will not damage the hearing aid but may create audible interference ...

Страница 54: ...gnetic radiation from other products such as alarm systems room surveillance equip ment and mobile phones Although your hearing aid has been designed to comply with the most stringent international electromagnetic compatibility stand ards the possibility cannot be excluded that it may cause interfer ence with other equipment such as medical devices Never try to open or repair the hearing aid yours...

Страница 55: ... hearing aid infrequently will not permit you to gain full benefit from it The use of a hearing aid is only part of hearing habilitation and may need to be supplemented by auditory training and instruction in lipreading The use of hearing aids increases the risk of accumulation of earwax Contact your physician ENT doctor if you suspect that a plug of ear wax has accumulated in your ear Earwax may ...

Страница 56: ... equipment WEEE is not handled correctly Do not dispose of hearing aids hearing aid accessories and bat teries with ordinary household waste Hearing aids batteries and hearing aid accessories should be disposed of at sites intended for waste electrical and electronic equipment or given to your hearing care professional for safe disposal Proper disposal helps to protect human health and the environ...

Страница 57: ...uct is produced by the manufacturer whose name and address are stated next to the symbol if appropriate the date of manufacture may also be stated Date of manufacture the date when the product was manufactured use by date the date after which the product is not to be used Batch code the product s batch code lot or batch identification ...

Страница 58: ...umber Keep away from sunlight the product must be protected from light sources and or the product must be kept away from heat Keep dry the product must be protected from moisture and or the product must be kept away from rain lower limit of temperature the lowest temperature to which the product can be safely exposed ...

Страница 59: ...imits the highest and lowest temperatures to which the product can be safely exposed Consult instructions for use the user instructions contain important cautionary infor mation warnings precautions and must be read before using the product Caution Warning text marked with a caution warning symbol must be read before using the product ...

Страница 60: ... product is in conformity with the requirements set out in european ce marking directives alert the product is identified by r tte Directive 1999 5 ec as an equipment class 2 product with some restrictions on use in some ce member states C Tick mark the product complies with eMc and radio spectrum regulatory requirements for products supplied to the Australian or new Zealand market ...

Страница 61: ...Title Description Interference electromagnetic interference may occur in the vicinity of the product the six or seven digit number on the product is the serial number se rial numbers may not always be preceded by ...

Страница 62: ...62 ...

Страница 63: ...63 ...

Страница 64: ...Manual no 9 514 0208 001 05 Issue 2015 02 WIDEX MENU and NANOCARE are trademarks of Widex A S WIDEX A S Nymoellevej 6 DK 3540 Lynge Denmark www widex com É 5qr0w0 k a s ...

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