
29
Problem
Potential cause
Solution
The hearing
aid whistles
continuously
Your ear is blocked
by earwax
Contact your ENT
doctor/physician
The earwire is yellow
and stiff
Contact your hearing
care professional
The ear-tip/
earmould is not
correctly placed in
your ear canal
Take the ear-tip/
earmould out and
reinsert it
The ear-tip/
earmould fit is too
loose
Contact your hearing
care professional
The receiver is not
adequately secured
in the ear-tip/
earmould
Instant ear-tip:
Replace
the ear-tip. If the
problem persists,
contact your hearing
care professional
Custom ear-tip/
earmould:
Contact
your hearing care
professional
Your two
hearing
aids are not
working in
synchrony
The connection
between the hearing
aids is lost
Turn the hearing aids
off and on again