FAQ
What should I do if my tap is dripping/leaking?
Cleaning the valve (if water dripping from tap)
Before carrying out any maintenance, turn off the mains water supply.
(1). Remove the Braided connectors(b) from the tap body(a).
(2) Press the button in and pull the spout(c) vertically until remove the spout(c).
(3) Remove the cap(d), grub screw(e), handle(f), cover(g) and retaining nut(h).
(4) Unscrew the adaptor anti-clockwise using 5mm allen key (not supplied) and then pull the
cartridge until the cartridge(i) can be removed. Clean the cartridge(i) thoroughly under cold
water to remove any build up of limescale or debris. If necessary replace the cartridge(i).
(5) Replace the cartridge(i) into the body and screw the adaptor clockwise until tighten.
(6) Tighten the retaining nut(h) using a suitable spanner. Replace cover(g) and handle(f),
tighten
the grub screw(e) and re-fit cap(d) to handle(f).
(7) Fit the Braided connectors(b) to the tap body. Ensure that the hot and cold braided
connector(b) fit to inlet hole of the cartridge are correctly.
(8) Ensure that the hole of the spout(c) aligned with the button of the black adaptor, then
press the button of the black adaptor(j) and push the spout to black adaptor(j) until secure.
(9) Turn on the water supplies and check for leaks
What does the Guarantee Cover?
The Guarantee Covering leakage, manufacturing defects and Chrome plating
The guarantee does not cover:
• Damage or defects caused by:
- general wear and tear (including special non-chrome finishes;
components such as filters, seals, ‘O’rings and washers)
- incorrect installation
- repair using non- PPI parts
- accidental or wilful misuse
- corrosion and the use of inappropriate cleaning products.
- system debris including the build up of limescale (which can be controlled
through regular servicing and maintenance).
• Compensation for loss of use of the product or consequential loss of any kind.
