CONDITION:
WATER DOES NOT FLOW
Probable Cause
Solution
Water main closed
Open water main
Checkstops closed
Open checkstops
Debris or scale in Checkstop Strainer
.
Remove Checkstop Strainer and clean
Air leaks from 1/8” O.D. Tubing or Fittings
Replace damaged Tubing or Fitting
Pushbutton Air Diaphragm leaks
Replace Pushbutton Air Diaphragm
Servomotor Diaphragm center hole is blocked
Servomotor Upper Diaphragm is damaged
Low or no water pressure at supplies
Increase water pressure to 30 PSI minimum
CONDITION:
WATER DRIPS, WON'T SHUT OFF
Probable Cause
Solution
Servomotor Diaphragm offset hole is blocked
Servomotor Seat is damaged
Replace Servomotor seat
Servomotor Plate or Diaphragm is obstructed
Servomotor Timer Assembly is damaged
Replace Servomotor Timer assembly
Probable Cause
Solution
Valve Riser Tubing is crimped
Straighten Valve Riser Tubing
Debris or scale in Checkstop Strainer
.
Remove Checkstop Strainer and clean
Blockage in Valve Flow Control
Remove blockage
Low water pressure at supplies
Increase water pressure to 30 PSI minimum
Lime deposits in hot water pipes
CONDITION:
REDUCED WATER FLOW
Probable Cause
Solution
Air leaks from 1/8" O.D. Tubing or Fittings
Replace damaged Tubing or Fitting
Pushbutton Air Diaphragm leaks
Replace Pushbutton Air Diaphragm
Remove blockage
Replace Servomotor Upper Diaphragm
Remove cause of obstruction
Remove blockage
TROUBLESHOOTING FOR OPTIONAL PUSHBUTTON OPERATED VALVES
Normal Valve Function:
Pushbutton Operated Valve has an adjustable flow time from
5 to 60 seconds.
Remove lime deposits with appropriate
cleaning solution
CONDITION:
PREMATURE WATER SHUT OFF
14
Instructions for Operation and Care of Best-Care WH3741
WHITEHALL MANUFACTURING
• P.O. BOX 3527 • City of Industry, CA 91744-0527 U.S.A
Phone (800) 782-7706 • (626) 968-6681 • Fax (626) 855-4862 • Web: www.whitehallmfg.com
