10
OCCURRENCE
POSSIBLE CAUSE
SOLUTION
Wash load too wet after
spin.
Water does not enter
washer or it enters
slowly.
Water level does not
cover load.
Warm or hot water is not
hot enough.
Water in washer does
not drain or drains slowly.
Water leaks.
Incorrect wash and rinse
temperatures.
Water is entering washer
but tub does not fill.
Water is present in tub
after wash cycle is
complete.
The drain and spin cycles
did not occur.
Washer is overloaded.
Load is out of balance.
Drain hose is kinked.
Washer lid is open.
Water supply is not adequate in area.
Water supply faucets are not completely
open.
Water is being used elsewhere in the house.
Water inlet hoses are kinked.
Washer is overloaded.
Hot water heater is set too low or is a distance
from washer.
Hot water is being used elsewhere in the
house.
To conserve energy, the temperature of the
hot wash is regulated.
Drain hose is kinked or clogged.
Loose fill hose connection at faucet or washer.
House drain pipes are clogged.
Oversudsing.
Hot and cold water hoses are connected to
wrong supply faucets.
Drain hose standpipe is incorrect height.
Lid lock malfunction.
Lid lock malfunction.
Do not overload washer. See
Washing
Procedures.
Rearrange load to allow proper spinning.
Straighten drain hose.
Close washer lid.
The washer will not fill with
water, agitate or spin when the lid is open, and
will only start to do so if the lid is closed.
Check another faucet in the house. Wait until
water supply and pressure increase.
Fully open hot and cold faucets.
Water pressure must be at least 30 psi (260 kPa).
Avoid running water elsewhere while washer is
filling.
Straighten hoses.
Do not overload washer. Dry load level should not
be higher than top of agitator vanes.
Measure hot water temperature at nearby faucet
with candy or meat thermometer. Water
temperature should be at least 120°F (50°C).
Adjust water heater as necessary.
Avoid using hot water elsewhere before or during
washer use. There may not be enough hot water
available for proper cleaning. If problem persists,
your hot water system may be unable to support
more than 1 use at a time.
See Operating Instructions for your washer.
Clean and straighten the drain hose.
Check and tighten hose connections. Install rubber
sealing washers provided.
Unclog drain pipes. Contact plumber if necessary.
Use less detergent.
Connect hot water hose to hot water faucet and
cold water hose to cold water faucet.
Standpipe must be a minimum of 33" (83.82 cm)
high to prevent siphoning. See INSTALLATION
INSTRUCTIONS.
Do not bypass lid lock. Call your authorized
servicer.
Do not bypass lid lock. Call your authorized
servicer.
WATER
